759 International Ticketing Jobs - Page 29

Job TitleSales(International tour,Longhaul) Job Code HREQ2017/12/66 --> Job Location Kolkata Experience 3-7 years Gender Male Job Details Candidates have to sell international tour package.It will be B to C sales.Minimum 3 years experience required. Salary Per Year 30-35k/month Apply Now

Apply now » .buttontext67bbcd0b84b126cf a{ border1px solid transparent; } .buttontext67bbcd0b84b126cf a:focus{ border1px dashed #00a3e0 !important; outlinenone !important; } Currently at TechnipFMC? Apply here. Travel Lead Location: Hyderabad, IN #job-location.job-location-inline {displayinline;} Employment type: Employee Place of work: Office Offshore/Onshore: Offshore .buttontext3b34abe12d83182e a{ border1px solid transparent; } .buttontext3b34abe12d83182e a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } .buttontexta77353c8ab1a0824 a{ border1px solid transparent; } .buttontexta77353c8ab1a0824 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a culture that values curiosity, expertise, and ideas as well as diversity, inclusion, and authenticity. Bring your unique energy to our team of more than 20,000 people worldwide, and discover a rewarding, fulfilling, and varied career that you can take in anywhere you want to go. Job Purpose The Travel Lead will be responsible for overseeing and managing all travel-related activities within the organization at TechnipFMC India. This includes developing and implementing travel policies, providing guidance and training to employees, setting up efficient processes, monitoring and controlling travel costs, and serving as the subject matter expert (SME) for all travel-related matters. You are meant for this job if: Develop and Implement Travel PoliciesCreate, update, and enforce travel policies to ensure compliance and cost-effectiveness. Guidance and CommunicationProvide clear guidance and communication to employees regarding travel policies and procedures. TrainingConduct training sessions for employees on travel policies, booking procedures, and best practices. Process ManagementEstablish and maintain efficient travel booking and approval processes. Cost Monitoring and ControlMonitor travel expenses, identify cost-saving opportunities, and implement measures to control travel costs. Vendor ManagementNegotiate contracts and manage relationships with travel service providers. Travel SupportProvide support and assistance to travel POC’s/admins with travel-related inquiries and issues. Will take care of hotel booking Reporting and AnalysisGenerate reports on travel expenses and trends, and provide insights to senior management. ComplianceEnsure compliance with all relevant regulations and company policies. Continuous ImprovementContinuously evaluate and improve travel processes and policies. Event ManagementManaging all aspects of senior management & large events Qualifications & Experience: Bachelor's degree in Business Administration, Hospitality Management, or a related field. Proven experience as a Travel Lead/Manager or in a similar role. Strong knowledge of travel management processes and best practices. Excellent communication and interpersonal skills. Experiencein international travel, flight booking, visa process, flight routing Transit visa 6-10years experience and above Seaman book process Experience in CWT, IATA, Galileo is a plus Skills .buttontextb2a1d6d26c880f7c a{ border1px solid transparent; } .buttontextb2a1d6d26c880f7c a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } Being a global leader in the energy industry requires an inclusive and diverse environment. TechnipFMC promotes diversity, equity, and inclusion by ensuring equal opportunities to all ages, races, ethnicities, religions, sexual orientations, gender expressions, disabilities, or all other pluralities. We celebrate who you are and what you bring. Every voice matters and we encourage you to add to our culture. TechnipFMC respects the rights and dignity of those it works with and promotes adherence to internationally recognized human rights principles for those in its value chain. Learnmore about TechnipFMCand find other open positions by visiting ourCareer Page. Follow us onLinkedInfor company updates. Date posted: May 7, 2025 Requisition number: 13016 Apply now »

Position: International BPO Travel Process Executive Location: Sector 18, Udyog Vihar, Gurugram, Haryana Salary Range: 1.2 LPA to 3 LPA + Incentives Contact: HR Aradhna 8209505273

Minimum 6 months of Amadeus Tools Salary Upto 40k ctc + 15k incentives 24/7 shifts/ 5 days Working 2 days week off/ Rotational Shift/off Both sides cabs gurugram loction Required Candidate profile Interested candidate contact Send me your resume as soon as possible call and whatsapp - 9821737888 HR Rashi yadav Email - Rashi.skills21@gmail.com

Travel Specialist Min exp 1 yrs in travel (Good knowledge of travel booking systems and online travel platforms) GDS Amadeus tool is mandatory Upto 9.5 lpa Call:9953984389 mansikohliimaginator@gmail.com Immediate Joiner Required Candidate profile Handle booking and reservation requests for flights, hotels, and other travel-related services. Strong problem-solving and decision-making abilities.

WE ARE HIRING FOR TOP NOTCH MNC 5 DAYS WORKING BOTH SIDE CAB ROTATIONAL SHIFT SALARY UP TO 37K INHAND 1 YEAR EXPERIENCE REQUIRED CONTACT 9971235034 KAPIL HR

Role & responsibilities The job responsibility will be taking inbound calls, converting the leads into sales, and providing outstanding customer service to international air travellers. fluent communication skills English/Hindi/Punjabi any reginal language, Active Listener, rapport Build with customer. GDS Knowledge. Travel Sales experience is mandatory. Self Motivate to do work. Preferred candidate profile Travel Sales experience with GDS Knowledge. Fluent English. Self Motivate Perks and benefits Salary Plus Incentive . Fresher With Travel Qualification can also Apply. Australian Process Day shift Morning shift Rotational shift

About the Role As an EMTRoyale Consultant, you will be an integral member of the team responsible for designing luxurious, bespoke travel experiences for high net worth individuals (HNIs). This role demands a thorough knowledge of upscale travel destinations, a keen understanding of the unique needs of affluent travelers, and a commitment to providing exceptional travel advice and service. The EMTRoyale Consultant embodies our values of Creativity, Curiosity, Customer Focus, and Continuous Improvement, driving innovative solutions that meet the elevated expectations of our discerning clients. Role & responsibilities: Tailored Travel Planning : Design customized travel itineraries based on individual client profiles, preferences, and luxury standards. Destination Expertise : Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide. Client Relationship Management : Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business. Travel Research and Recommendations : Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings. Responsive Communication : Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates. Problem Solving and Adaptability : Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client. Sales and Negotiation : Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the client's needs and expectations. Marketing Insight : Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences. Feedback and Improvement : Gather client feedback to refine and enhance the travel offerings and service delivery continuously. Professional Development : Stay informed about the global travel industry's trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth. Preferred candidate profile: Experience : Minimum of 5-10 years in client-facing roles, preferably in the luxury travel sector. Educational Qualification : Bachelors degree in travel, tourism, business, or a related field. Luxury Travel Knowledge : Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals. Communication Skills : Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders. Interpersonal Skills : Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members. Analytical Abilities : Proficient in assessing client needs, market trends, and designing appropriate travel solutions. Technological Proficiency : Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software. Sales Expertise : Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market. Cultural Sensitivity : Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers. Personal Traits : Creative, curious, customer-focused, and continuously striving for improvement.

About the Role: As an International Customer Service Consultant at EaseMyTrip, based in the Gurgaon office, you will be responsible for assisting customers from the UK, UAE, Thailand, US, Singapore, and Saudi Arabia. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through EaseMyTrip various international platforms and other meta-search engine Role & responsibilities: Multi-Regional Customer Support : Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls, emails, and chats. Customized Travel and Accommodation Planning : Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication : Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution : Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management : Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability : Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge : Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of each regional EaseMyTrip website. Feedback Collection and Analysis : Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Sales and Promotion : Employ effective sales techniques to promote and upsell products and services, enhancing revenue generation. Team Collaboration : Work closely with global and local teams to ensure consistency in service and share best practices for customer engagement. Preferred candidate profile: Experience : At least 3-5 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification : Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills : Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills : Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills : Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency : Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity : Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility : Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail : High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus : A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

PURPOSE OF POSITION Candidates will be responsible to handle the queries and requests from the customer and help them with the flight and car rental bookings & PNR Updating. PRIMARY DUTIES AND RESPONSIBILITIES Handle inbound and outbound travel queries related to flight and car rentals. Utilize Amadeus GDS for booking, re-issuance, and cancellations. Provide end-to-end travel assistance with a focus on customer satisfaction. Ensure accuracy in bookings and adhere to process and compliance standards. Maintain service levels in a rotational shift setup. ELIGIBILITY- Minimum 2 years of experience using Amadeus GDS (certificate not mandatory). Strong communication skills with C1 or B2 level English proficiency. Prior experience handling flight and car rental reservations. Willingness to work rotational shifts and 5.5 days a week. WORK CULTURE & PERKS- Up to 8k Incentives + {(10k Relocation Bonus + 7 Days accommodation) only for relocation cases}. Shift Timings - Rotational Shifts 24*7 & Rotational Offs. Both ways cabs provided.

Role: Training: Training new hire batches on pre-process & Process which includes domain, communications, soft skills and travel induction • People Management: Should be able to identify EWS (Early Warning Signals), provide feedback, create coaching environment Key Accountability: • Hiring: Hiring candidates as per client and process requirement on all communication parameters • Training Performance: End to end responsibility of training deliverables like throughput, certification, early production performance, etc. Conduct interventions during process training and nesting. • Detailed daily New Hire training review • Reporting: Ensure all training reports including internal stakeholder and clients should be shared on time accurately • Content Creation: Should be able to conduct TNI (Training Need Identification) and make changes in pre-process training plan accordingly • Knowledge Management: Ensure floor agents go through timely monthly check, floor refreshers, etc. • Stakeholder Management: Should be able to manage internal communication with peers, stakeholders and clients • Coordination: Conduct interventions during process training and nesting • TNI Refreshers: Identify agent strengths to identify areas of improvement and provide concrete work plan for improvement. Create intervention plan basis TNI including SBS, one on one coaching, briefing, classroom sessions, on floor activities Qualifications Knowledge/ Qualification: Under Graduate/ Graduate Special Role Requirement: • Excellent written and verbal communications. Bilingual in English and German • Should be willing to work in 24*7 environment, (5 days) • Should be willing to work in non-weekend offs • Proficiency in MS office • Travel ready Work Experience: • Travel Experience: +3 Years • Training Experience: Should have sound understanding of the training function and should have spent +2years in training department • Corporate travel experience Certification/ Domain Certification (If Applicable): GDS Certifications will be an added advantage.

Travel Specialist Skill-Travel Exp,Visas,Travel Info,Galileo,GDS,Amadeus,Flight Booking,Hotel Booking,Voice Process,Reservation Exp-4-8Yrs In Travel Voice PKG Upto-9.5 LPA Loc-Bangalore NP- Imm-30 Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile Skill-Travel Exp, Travel Booking, Visas, Travel Information, Galileo, GDS, Flight Booking, Hotel Booking, Travel Related Service, International Voice ,Hotel Booking, Voice Process,Reservation

Min exp 1 year in travel inquiries and provide personalized recommendations GDS tool is mandatory Package upto 9.5 lpa Call on 7042331616 or drop cv on supreet.imaginators@gmail.com Required Candidate profile Assist customers with their travel inquiries and provide personalized recommendations. Handle booking and reservation requests for flights, hotels, and other travel-related services.

We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at pooja.tiwari@nlbtech.in

Department : Travel Leaders 24 Sub-Department : Voice Work Shift : Rotational 9-hour shifts Week Off : 2 days rotational weekly off Position Overview: Greaves Travel India is seeking a skilled and customer-focused Travel Consultant/Senior Travel Consultant to join our dynamic team. The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment. Key Responsibilities: Handle inbound calls from passengers of international airlines and US/Canada-based corporate clients, providing seamless travel solutions. Manage flight bookings, cancellations, and itinerary changes using GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards. Resolve customer queries related to ticketing, reservations, and travel logistics with a focus on US geography and airport codes. Maintain accurate records of customer interactions and transactions. Collaborate with internal teams to ensure smooth operations and high customer satisfaction. Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs. Skills & Qualifications: Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years). Technical Skills: Proficiency in GDS systems (Amadeus, Sabre, World span, Apollo, GAL). Domain Knowledge: Strong understanding of US geography, airline codes, and corporate travel processes . Communication: Excellent verbal and written English skills for global client interactions. Work Ethic: Willingness to work in rotational shifts , including nights/weekends. Education: Graduate from a recognized university. Preferred: Candidates with self-conveyance (no transport provided). Note: Immediate joiners preferred. Candidates must be comfortable with 24/7 operations and on-site work in Noida/South Delhi.

Role & responsibilities Appropriately guide and consistently provide consultation to the client Search and confirm travel reservations for the client Provide the client with the required industry information, such as low fares, exchange costs and penalties Use the appropriate BCD Travel tools and systems to complete requests Perform follow-up as needed and within the time frame promised to the client Maintain up-to-date knowledge and application of travel supplier rules Preferred candidate profile Experience in a customer service-oriented position Excellent problem solving and/or critical thinking skills Ability to handle multiple priorities simultaneously Effective communication skills also in English Skills on travel industry systems GDS Sabre, Amadeus

Coordinate end-to-end domestic and international travel arrangements for employees (flights, hotels, visas, transportation). Liaise with travel vendors and agencies to ensure the best deals and timely bookings. Maintain updated records of travel requests, bookings, itineraries, and expenses. Assist employees with travel-related queries, rescheduling, cancellations, and reimbursements. Monitor travel budgets and report variances to management. Ensure travel policy compliance and obtain necessary approvals. Process visa applications and travel insurance in coordination with third-party providers. Collaborate with finance for timely invoicing and travel expense settlements. Manage VIP and executive travel requirements with high levels of confidentiality and accuracy. Prepare periodic reports on travel costs and trends for management review. Bachelor's degree in any discipline (Hospitality/Administration background preferred). 24 years of experience in a similar travel coordination or travel desk role. Knowledge of corporate travel booking tools and systems. Strong negotiation skills with travel vendors and agents. Good communication and interpersonal skills. Ability to multitask, work under pressure, and meet deadlines. Proficiency in MS Office (Excel, Word, Outlook). Attention to detail and customer service orientation.

Trust Travel and Tours Pvt Ltd is looking for Travel Executive to join our dynamic team and embark on a rewarding career journey. A Travel Executive, also known as a Travel Coordinator or Travel Manager, is responsible for managing and coordinating travel arrangements for individuals or groups within an organization Their primary goal is to ensure smooth and efficient travel experiences while considering factors such as cost, time, and traveler preferences The specific duties and responsibilities of a Travel Executive may vary depending on the organization and industry, but here is a general overview:Itinerary Planning:Develop detailed travel itineraries for individuals or groups, including flights, accommodations, ground transportation, and any other necessary arrangements Consider the preferences and requirements of travelers, such as dietary restrictions, accommodation preferences, and transportation needs Booking and Reservations:Make reservations for flights, hotels, rental cars, and other travel-related services Ensure that all bookings are accurate and comply with the organization's travel policies Cost Management:Negotiate with travel suppliers to obtain the best possible rates and terms Monitor travel budgets and expenses, seeking cost-effective solutions without compromising on quality Travel Policy Compliance:Enforce and ensure compliance with the organization's travel policies and guidelines Educate travelers on company travel policies and procedures Communication:Serve as the main point of contact for travelers, addressing any concerns or issues that may arise during the travel period Communicate travel details and changes to travelers and relevant stakeholders Documentation and Reporting:Maintain accurate records of travel arrangements and expenses Generate reports on travel activities, expenses, and trends for management review Emergency Assistance:Provide support in case of travel emergencies, such as cancellations, delays, or unforeseen events Collaborate with travel insurance providers and emergency assistance services when necessary Technology Utilization:Utilize travel management systems and software to streamline the booking and tracking processes Stay updated on travel industry trends and new technologies to enhance travel management processes Customer Service:Ensure a high level of customer service by promptly addressing traveler needs and concerns Gather feedback from travelers to continually improve the travel management process Policy and Regulation Awareness:Stay informed about travel regulations, visa requirements, and other relevant policies that may affect travel plans

Trust Travel and Tours Pvt Ltd is looking for Travel Consultant to join our dynamic team and embark on a rewarding career journey. Assist clients in planning and booking travel arrangements. Provide information and recommendations on travel destinations and options. Handle travel inquiries, complaints, and issues professionally. Monitor and report on travel sales performance. Collaborate with travel and tourism teams.

Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914 HR SONU CHAURASIYA

Hiring for Multiple Chat/Backend Process in MNC's -: 1)Excellent Coms Fresher - 21 K In Hand 2)Excellent Coms Exp. - 50 K In hand (Gurgaon/Gwal Pahari) Day Shift for Female Comfortable with Rotational Shift and Weeks Off Need Excellent Coms Required Candidate profile Interested candidate contact Send me your resume as soon as possible 9220258914

Travel process / Customer Support / International days working 2 days week off rotational shift // off both side cabs salary upto 32k in hand graduation is mandatory Required Candidate profile Job Hiring all Updates Check YouTube YouTube Channel - Sonu Chaurasiya Contact HR Sonu Chaurasiya 9220258914(WhatsApp) Skill Seekers consultancy

Role & responsibilities Job description We are hiring skilled professionals for Email Support in the Aviation Process. If you have experience in aviation-related customer support within a BPO setup, and possess strong communication skills, this is your opportunity to join a growing team. Customer Support Executive. Role & Responsibilities Handle customer queries and concerns related to flight bookings, cancellations, rescheduling, refunds, and baggage via email support Provide prompt, accurate, and high-quality service in line with process guidelines and SLAs Coordinate with internal teams to resolve issues within timelines Maintain proper documentation of customer interactions Ensure customer satisfaction and maintain professional communication at all times Follow escalation procedures as needed Candidate Eligibility Criteria Education: Graduation in any stream Experience: Minimum 1 year in an Aviation Process within the BPO industry (Mandatory) Skill Set: Excellent English communication (B2 level or above) Process Type: Email Support only Shifts: 24x7 Rotational (must be open to night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (between 7:00 PM 6:00 AM) Process Operating Hours: 7:00 AM to 12:00 AM Preferred Candidate Profile Prior experience in airline or travel domain support Ability to work under pressure in a fast-paced environment Strong problem-solving and interpersonal skills Familiarity with CRM tools and email platforms Willingness to work in rotational shifts including weekends and holidays Apply today and become part of a dedicated team driving exceptional customer experiences in aviation support! Interested candidate can share their CVS at quaemah.zafar@nlbtech.in

Role & responsibilities Need to apply and get the required visa within the TAT Need to do the sign on and Sign off formalities before the vessel sail out from the Particular port Need to maintain all the reports up to date properly Need to update daily works to the department manager which we done for the Entire day Need to send all the reports by daily basis (Visa Tracker, Business visa Master, Ticket Tracker, Cab Tracker) Without the Cost Center (Vessel name) we are not suppose to do any Visas and Travel arrangements except my Travel Manager approval Preferred Candidate Profile Any Graduation with Travel & Ticketing Industry Background. Ready to work in Rotational Night Shift(Work from home is Available for Night Shifts) How to Apply Interested Candidate can share their CV to karthick.balu@synergyship.com

relationships Salary: 4-7 lakhs per annum Designation: Senior Travel Consultant/ Manager Work Location: Hyderabad We are looking for you if you are: Willing to work the night shift. Expert with Flight and Hotel Reservations using Amadeus. Minimum of 6 years experience in the travel industry. Should have handled international and SOTO queries for at least 5 years. Handled corporate travel for at least 3 years. Proficient in written and oral English. Able to work as an individual and as a team. Posses Hotel reservations knowledge. Proficiency in Microsoft Office applications. Demonstrate internet research skills for customer information Hold a degree in tourism-related field IATA preferred. Posses strong problem-solving and/or critical-thinking skills. Optional- Should have led a team Your responsibilities: Search and confirm travel reservations for the customer/ corporate client. Understands and accurately applies client travel policy and requirements to each interaction. Provide travel offers and general travel advice to travelers. Responds to requests accurately and completely. Understands and accurately applies travel supplier rules. Maintains current knowledge of the state of the various travel industries supported. Provides the customer with the required industry information, such as low fares, exchange costs, and penalties. Performs follow-up as needed and within the time frame promised to the customer. Seeks assistance from others for the resolution as appropriate. Appropriately displays empathy and acknowledging statements to diffuse emotion during adversity. Often uses statements to the customer to validate a clear understanding of the customer's needs. Provides feedback to management to avoid future customer issues when solicited. Is mindful of the client service level agreement in all transactions. Provides constructive feedback on daily operational processes and commercial relationship with customer when appropriate. Completes tasks as assigned. Willingly offers assistance to team members within and across teams Maintain and furnish records/reports as and when required.