PURPOSE OF POSITION Candidates will be responsible to handle the queries and requests from the customer and help them with the flight and car rental bookings & PNR Updating. PRIMARY DUTIES AND RESPONSIBILITIES Handle inbound and outbound travel queries related to flight and car rentals. Utilize Amadeus GDS for booking, re-issuance, and cancellations. Provide end-to-end travel assistance with a focus on customer satisfaction. Ensure accuracy in bookings and adhere to process and compliance standards. Maintain service levels in a rotational shift setup. ELIGIBILITY- Minimum 2 years of experience using Amadeus GDS (certificate not mandatory). Strong communication skills with C1 or B2 level English proficiency. Prior experience handling flight and car rental reservations. Willingness to work rotational shifts and 5.5 days a week. WORK CULTURE & PERKS- Up to 8k Incentives + {(10k Relocation Bonus + 7 Days accommodation) only for relocation cases}. Shift Timings - Rotational Shifts 24*7 & Rotational Offs. Both ways cabs provided.

PURPOSE OF POSITION Candidates will be responsible to handle the queries and requests from the customer and help them with the flight and car rental bookings & PNR Updating. PRIMARY DUTIES AND RESPONSIBILITIES ● Handle inbound and outbound travel queries related to flight and car rentals. ● Utilize Amadeus GDS for booking, re-issuance, and cancellations. ● Provide end-to-end travel assistance with a focus on customer satisfaction. ● Ensure accuracy in bookings and adhere to process and compliance standards. ● Maintain service levels in a rotational shift setup. ELIGIBILITY- ● Minimum 2 years of experience using Amadeus GDS (certificate not mandatory). ● Strong communication skills with C1 or B2 level English proficiency. ● Prior experience handling flight and car rental reservations. ● Willingness to work rotational shifts and 5.5 days a week. WORK CULTURE & PERKS- ● Up to 8k Incentives + {(10k Relocation Bonus + 7 Days accommodation) only for relocation cases} . ● Shift Timings - Rotational Shifts 24*7 & Rotational Offs. Both ways cabs provided. Show more Show less

Transcom is Hiring for day shift premium process Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experience can apply Preferred candidate profile Must Have Graduation Degree. Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Arfa 7276827362 Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Date & Time 26 May to 31 May 2025 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**

JD: Data Privacy Compliance: ● Develop, implement, and maintain data privacy policies and procedures. ● Conduct data privacy risk assessments, audits, and compliance reviews to identify and mitigate risks. ● Monitor regulatory changes in data privacy laws and recommend necessary policy updates. ● Manage data subject requests, including access, rectification, erasure, and data portability. ● Collaborate with business units to ensure alignment with privacy compliance requirements. ● Investigate and respond to data breaches and other privacy incidents, including: ○ Conducting preliminary investigations into suspected data breaches. ○ Collecting evidence and documentation related to privacy incidents. ○ Supporting internal and external communications during data breach responses. ○ Assisting in the implementation of corrective and preventive measures. ● Conduct privacy gap analyses and recommend corrective actions. ● Proactively identify and assess emerging data privacy risks within the region. ● Conduct data privacy gap analyses and recommend corrective actions. Data Protection & Security Support: ● Implement and maintain appropriate technical and organizational measures to safeguard personal data. Page 1 of 3 ● Support lawful, fair, and transparent data processing activities. ● Maintain records of processing activities (RoPA) and other compliance documentation. Training & Awareness

Exciting Career Opportunity at Transcom! Join Our Life & Health Insurance Voice Process Team! We're hiring Customer Success Associates to join our team! "Responsible for guiding customers through expert insurance advice and helping them choose the best policies for Motor, Life, and Health coverage." Location: Pune, Maharashtra Employment Type: Full-Time (Work from Office) Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off Why Transcom? Are you passionate about helping customers and making a difference? Do you want to build a rewarding career in the booming Life & Health Insurance sector? If yes, this is your chance to be part of an exciting team! At Transcom, were looking for driven Advisors to join our Voice Process team and take customer service and sales to new heights. What We're Looking For: * Graduation is mandatory. * Fluency in English, Hindi, Marathi is essential. * Proficiency in Tamil, Telugu, Malayalam, or Kannada (reading, writing, and speaking) is an added advantage. * Previous experience in Life Insurance or Health Insurance sales is a plus, freshers with a passion for customer service and sales are welcome! * Ready to work in rotational shifts. (Female candidates will have a last logout time of 8 PM.) * Self-motivated with a drive to exceed sales targets and deliver top-notch service. * Ability to work from our office in Pune. Attractive Salary Package: Fresher: Up to 25,000 CTC Experienced: Up to 35,000 CTC How to Apply: Interested? Take the next step in your career today! Send your resume via WhatsApp to: HR Meghna 7249830118 Location: Office No. 1501, 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. **Please do carry hard copy of your cv**

Role & responsibilities Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to meet customers' needs. Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback. Maintain records of all interactions with customers using CRM software Escalate complex issues to senior team members when necessary Both Fresher and experience can apply Preferred candidate profile Must Have Graduation Degree. Must have good communication skills, Interpersonal skills. Salary : Best in Industry Contact HR : Arfa 7276827362 Address : Transcom: Office No 1501, 1508 15th Floor, Nyati Enthral Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014 Interview Date & Time 26 May to 31 May 2025 10 am to 5 pm Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off **Please do carry hard copy of your cv**

Job Description : Position : Sales / Insurance / Customer Support Location: Pune, Maharashtra About the Role: We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support teams *For Voice Process* . Whether you're a fresher or an experienced professional, if you have excellent communication skills and a passion for customer service, we'd love hear from you! What We Offer: Salary: Freshers - up to ₹25,000 CTC | Experienced - up to ₹35,000 CTC Location: Pune, Maharashtra Qualifications: Graduation is mandatory Interview schedule: Monday to Saturday, 10 AM to 2 PM Company: Transcom India Get to know more about the company on : www.transcom.com Address: Office No 1501, 1508.Nyati Enthral, Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. Show more Show less

Exciting Career Opportunity at Transcom! Join Our Life & Health Insurance Voice Process Team! We're hiring Customer Success Associates to join our team! "Responsible for guiding customers through expert insurance advice and helping them choose the best policies for Motor, Life, and Health coverage." Location: Pune, Maharashtra Employment Type: Full-Time (Work from Office) Shift Timings : Male 9 am to 9 pm any 9 hours of shift Female: 9 am to 8 pm any 9 hours of shift 6 days working 1 rotational week off Why Transcom? Are you passionate about helping customers and making a difference? Do you want to build a rewarding career in the booming Life & Health Insurance sector? If yes, this is your chance to be part of an exciting team! At Transcom, were looking for driven Advisors to join our Voice Process team and take customer service and sales to new heights. What We're Looking For: * Graduation is mandatory. * Fluency in English, Hindi, Marathi is essential. * Proficiency in Tamil, Telugu, Malayalam, or Kannada (reading, writing, and speaking) is an added advantage. * Previous experience in Life Insurance or Health Insurance sales is a plus, freshers with a passion for customer service and sales are welcome! * Ready to work in rotational shifts. (Female candidates will have a last logout time of 8 PM.) * Self-motivated with a drive to exceed sales targets and deliver top-notch service. * Ability to work from our office in Pune. Attractive Salary Package: Fresher: Up to 25,000 CTC Experienced: Up to 35,000 CTC How to Apply: Interested? Take the next step in your career today! Send your resume via WhatsApp to: HR Meghna 7249830118 Location: Office No. 1501, 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014. **Please do carry hard copy of your cv** Show more Show less

Job Title: Customer Service Executive Courier Track & Trace (Bahasa + English) | Work from Home Job Location: Remote (Work from Home) Job Type: Full-Time Job Description: We are looking for enthusiastic and customer-centric individuals to join our team as Customer Service Executives for our Courier Track and Trace services. The ideal candidate will be proficient in Bahasa (B2/C1 level) and English , with a strong commitment to delivering exceptional customer support. Key Responsibilities: Handle customer queries related to courier tracking and delivery status through calls, chats, or emails. Provide accurate information and resolve issues in a timely and efficient manner. Maintain high levels of customer satisfaction with a problem-solving and empathetic approach. Adhere to quality standards and processes during customer interactions. Manage queries in both Bahasa and English effectively. Work in rotational shifts and maintain flexibility for rotational weekly offs (2 days off/week) . Eligibility Criteria: Education: Graduate / Undergraduate (both can apply) Experience: Freshers and experienced candidates are welcome Language Proficiency: Bahasa (B2/C1) and English (spoken and written) Location: PAN India (Remote) Work Schedule: 5 days working 2 rotational offs Rotational shifts Key Skills: Excellent communication in Bahasa and English Strong problem-solving and interpersonal skills Customer-first attitude Ability to work independently in a remote setup Prior customer service experience is an added advantage Join us and be part of a fast-paced, customer-focused team where your communication skills and dedication can make a real impact.

Job Title: Customer Service Executive Courier Track & Trace (Mandarin + English) | Work from Home Job Location: Remote (Work from Home) Job Type: Full-Time Job Description: We are looking for enthusiastic and customer-centric individuals to join our team as Customer Service Executives for our Courier Track and Trace services. The ideal candidate will be proficient in Mandarin (B2/C1 level) and English , with a strong commitment to delivering exceptional customer support. Key Responsibilities: Handle customer queries related to courier tracking and delivery status through calls, chats, or emails. Provide accurate information and resolve issues in a timely and efficient manner. Maintain high levels of customer satisfaction with a problem-solving and empathetic approach. Adhere to quality standards and processes during customer interactions. Manage queries in both Mandarin and English effectively. Work in rotational shifts and maintain flexibility for rotational weekly offs (2 days off/week) . Eligibility Criteria: Education: Graduate / Undergraduate (both can apply) Experience: Freshers and experienced candidates are welcome Language Proficiency: Mandarin (B2/C1) and English (spoken and written) Location: PAN India (Remote) Work Schedule: 5 days working 2 rotational offs Rotational shifts Key Skills: Excellent communication in Mandarin and English Strong problem-solving and interpersonal skills Customer-first attitude Ability to work independently in a remote setup Prior customer service experience is an added advantage Join us and be part of a fast-paced, customer-focused team where your communication skills and dedication can make a real impact.

🚀 Kickstart Your Career with Transcom! Join Our Life & Health Insurance Voice Process Team – Make a Difference, One Call at a Time! 📍 Location: Kharadi, Pune, Maharashtra 🕒 Shift: Rotational (Female candidates’ last logout by 8 PM) 🏢 Mode: Work from Office 💼 Employment Type: Full-Time ⸻ 🌟 Why Choose Transcom? At Transcom, we believe in creating opportunities for growth and excellence. As a global leader in customer experience, we’re now hiring dynamic and passionate individuals for our Life & Health Insurance Voice Process team. If you love engaging with people and have a flair for sales and service — we want to hear from you! ⸻ 🎯 Position: Advisor – Life & Health Insurance Voice Process 👤 Who Can Apply? We’re looking for: • ✅ Graduates (mandatory for all applicants) • ✅ Fluent in English & Hindi • ✅ Freshers welcome! If you’re enthusiastic and eager to learn • ✅ Candidates with experience in Life or Health Insurance sales will have an edge • ✅ Willingness to work in rotational shifts • ✅ Strong communication, persuasion, and customer-handling skills • ✅ Must be comfortable working from our Pune office ⸻ 💰 What’s in It for You? Fresher : Up to ₹25,000 CTC Experienced. : Up to ₹35,000 CTC Plus: • 💡 Industry-specific training • 📈 Career growth opportunities • 🏆 Performance-based incentives • 🤝 Supportive and vibrant team environment ⸻ 📲 Ready to Apply? Let’s Talk! Send your resume now via WhatsApp to: HR: Meghna 📞 +91 7249830118 ⸻ 📍 Office Address: Office No. 1501 & 1508, Nyati Enthral, Sr. No. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Pune, Maharashtra – 411014 ⸻ ✨ Don’t miss this chance to launch your career in one of the most rewarding and growing sectors! Apply today – Your future starts here with Transcom. Show more Show less

Hiring for Customer Support 🏢 Work Mode: Work From Office 🧑‍💼 Position: Customer Support Executive 🎯 Joining Target: • 20 for Customer Support • 5 for Sales Contact: 9057889279 📍 Interview Mode: • Face-to-Face / VETI 5 or VETI 6 Communication Assessment 🛠 Skillset Required: • Excellent communication in both English and Hindi • No MTI/RTI • No grammatical or pronunciation errors 🎓 Qualification: Graduate (Any Field) 📝 Interview Rounds: 1️⃣ HR Round 2️⃣ Versant (Level 4, 5, or 6 Certified) 3️⃣ Written Assessment 4️⃣ Operations Round 5️⃣ Client Round (In Office) 6️⃣ Joining Formalities 7️⃣ Final Joining 💼 Experience: • Freshers & experienced candidates for Customer Support (MX) • Minimum 1 year sales experience for Sales (ML) 📍 Location: Plot No. 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana – 122016 💰 Salary: Up to ₹25,000 CTC (Customer Support / Sales) ⏰ Shift Timings: • 24/7 Rotational Shift • Female Shift Window: 8 AM – 8 PM • Male Shift: Rotational • 6 Days Working | 1 Rotational Week Off

Hiring for Customer Support 🏢 Work Mode: Work From Office 🧑‍💼 Position: Customer Support Executive Contact: 7014942844 📍 Interview Mode: * Face-to-Face / VETI 5 or VETI 6 Communication Assessment 🛠 Skillset Required: * Excellent communication in both English and Hindi * No MTI/RTI * No grammatical or pronunciation errors 🎓 Qualification: Graduate (Any Field) 📝 Interview Rounds: 1️⃣ HR Round 2️⃣ Versant (Level 4, 5, or 6 Certified) 3️⃣ Written Assessment 4️⃣ Operations Round 5️⃣ Client Round (In Office) 6️⃣ Joining Formalities 7️⃣ Final Joining 💼 Experience: * Freshers & experienced candidates for Customer Support (MX) * Minimum 1 year sales experience for Sales (ML) 📍 Location: Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana – 122016 💰 Salary: Up to ₹25,000 CTC (Customer Support / Sales) Up to 31,000 CTC (Minimum 6 months of international process experience) ⏰ Shift Timings: * 24/7 Rotational Shift * Female Shift Window: 8 AM – 8 PM * Male Shift: Rotational * 6 Days Working | 1 Rotational Week Off Working Days: 5 days a week Shift: Rotational shifts with rotational weekly offs 💰 Salary: ₹25,000 – ₹31,000 CTC 🎁 Benefits & Perks: 🚖 Both Side Cabs Provided

Company Description Welcome to the India page of Transcom! Transcom specializes in managing customer experience support and contact center services for Indian and Global companies across various industries. They offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. Transcom fosters an engaging workplace that values its people and aims to create exceptional customer experiences through their BPO solutions. Role Description This is a full-time on-site role located in Jaipur for a Vietnamese Language Expert at Transcom India. The role involves tasks such as translation, interpreting, communication, language services, and writing on a day-to-day basis. Qualifications Translation and Language Services Interpreting and Communication Writing skills Proficiency in Vietnamese language Experience in a similar role is preferred Excellent attention to detail Strong organizational and time management skills Bachelor's degree in Vietnamese language, Linguistics, or related field

Company Description Transcom India specializes in managing customer experience support and contact center services for Indian and Global companies across various industries. They offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. Transcom fosters an engaging workplace that sparks inspiration and brings out the best in their people. Role Description This is a full-time Vietnamese Language Expert role located on-site in Jaipur. The Language Expert will be responsible for communication, language services, interpreting, and writing tasks on a day-to-day basis. Qualifications Translation and Interpreting skills Communication skills Language Services expertise Writing proficiency Strong attention to detail Bachelor's degree in Vietnamese language, Linguistics, or related field Previous experience in a similar role is a plus

Company Description Transcom India specializes in managing customer experience support and contact center services for Indian and global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. We offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. We cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions! Role Description This is a full-time on-site role for a Vietnamese-speaking support agent located in Jaipur. The support agent will be responsible for handling customer inquiries through various channels such as voice, email, chat, and social media, ensuring a high level of customer satisfaction. Daily tasks include responding to customer calls, providing information about products and services, resolving customer issues, and documenting interactions. The role requires effective communication in Vietnamese and English, along with the ability to work collaboratively in a team environment. Qualifications Proficiency in Vietnamese and English communication skills Customer service, problem-solving, and active listening skills Experience with support channels such as voice, email, chat, and social media Strong organizational and multitasking abilities Ability to work independently and as part of a team Previous experience in a call center or customer service environment is a plus Bachelor's degree or equivalent work experience is preferred

Position: Sales / Insurance / Customer Support Location: Pune, Maharashtra About the Role: We are looking for enthusiastic individuals to join our Sales, Insurance, and Customer Support teams *For Voice Process* . Whether you're a fresher or an experienced professional, if you have excellent communication skills and a passion for customer service, we'd love hear from you! What We Offer: Salary: Freshers - up to ₹25,000 CTC | Experienced - up to ₹31,000 CTC Location: Pune, Maharashtra Qualifications: Graduation is mandatory Interview schedule: Monday to Saturday, 10 AM to 2 PM Company: Transcom India Get to know more about the company on : www.transcom.com Address: Office No 1501, 1508.Nyati Enthral, Sr.no. 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014.