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BCD Travel
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Travel Consultant

Travel Consultant

BCD Travel

1 - 6 years

3 - 7 Lacs

Bengaluru

Posted:2 months ago| Platform:

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Skills Required

Customer Support Customer Service Travel Process GDS IATA International Ticketing Amadeus International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Appropriately guide and consistently provide consultation to the client Search and confirm travel reservations for the client Provide the client with the required industry information, such as low fares, exchange costs and penalties Use the appropriate BCD Travel tools and systems to complete requests Perform follow-up as needed and within the time frame promised to the client Maintain up-to-date knowledge and application of travel supplier rules Preferred candidate profile Experience in a customer service-oriented position Excellent problem solving and/or critical thinking skills Ability to handle multiple priorities simultaneously Effective communication skills also in English Skills on travel industry systems GDS Sabre, Amadeus

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Travel Consultant