International Sales Development Representative - Leading IT Consulting Firm

Name of the Role – International Sales Development Representative

Role Definition –

The Sales Representative (International) is responsible for the full sales cycle—from initiating

contact and qualifying leads (MQLs/SQLs) using the BANT framework to closing deals

through product demos and negotiation. The role emphasizes consistent lead engagement,

CRM management, sales ownership, and seamless collaboration with internal teams to meet

defined performance targets. After closing the sale, the representative must ensure a smooth

transition and handover to the Account Manager for ongoing relationship and account

management.

Key Responsibilities / Deliverable –

• Drive complete sales cycle: Outreach, Qualification, Demo Scheduling, and Deal

Closure.

• Achieve minimum X SQL conversions daily using calling & email.

• Ensure timely follow-ups and demo scheduling based on lead requirements.

• Handle CRM responsibilities including updates, notes, and activity logs.

• Provide daily and weekly reporting to management on sales pipeline and performance.

• Ensure seamless handover to the Account Manager after successful deal closure.

Tasks & Activities –

• Conduct minimum of 100 connected calls daily to engage and qualify leads.

• Qualify leads strictly using BANT criteria to ensure quality SQLs.

• Schedule and conduct product demos, taking ownership of the opportunity until

closure.

• Update lead statuses, notes, tasks, and communications in CRM after every interaction.

• Respond to email queries and nurture them into SQLs.

• Research leads in CRM thoroughly before outreach.

• Send timely follow-up emails post-call or interaction.

• Be the point of continuity in client conversations: from outreach to handover.

• Participate in meetings and perform smooth transitions from SQL to Closure.

• Upon successful deal closure, coordinate with the Account Manager and ensure detailed

handover of client expectations and CRM data.

• Maintain collaboration with lead generation & QA teams.

• Record and report daily calling and lead conversion activities to managers.

• Incorporate QA feedback to improve pitch quality and conversion.

Measurement Metrics –

Minimum of 100 connected calls

X SQLs per day scheduled on daily basis & X revenue target on monthly basis.

To achieve 95% quality score and above

100% adherence to BANT criteria, and accuracy of lead status updates in CRM.

Measured by lead-to-deal conversion rate and success of demo handovers and account

transitions

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month