International Email and Chat Support Executive - Customer Support

1 - 6 years

3 - 4 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We're Hiring: Customer Support Associate (Chat) Bangalore

Location:

Mention HR Shikta on top of the resume for quicker assistance.

HR Contact No. - 8147091054/shikta.shriya@intouchcx.com (Shikta Shriya)

Interview Process

Get ready to showcase your skills! Our selection process is designed to be smooth and efficient:

  1. HR Interaction

    Lets get to know you
  2. Assessment Test

    Show us your aptitude and problem-solving
  3. Operations Round

    Meet with the management team

Interview Details

Interviews Happening between Monday to Friday

Documents to Carry

HR Shikta

Government ID Proof (Aadhar Card & PAN Card – mandatory)

Dress smart, bring your confidence, and we’ll handle the rest!

What Youll Do:

  • Assist customers via chat with professionalism and empathy
  • Resolve issues, escalate when needed, and document interactions
  • Meet KPIs like response time and CSAT
  • Share feedback to improve tools and processes

You Bring:

  • Excellent written English and typing skills
  • Email and Chat support experience (1+ year preferred)
  • Strong problem-solving and multitasking abilities
  • Flexibility to work shifts (including weekends/holidays)

Exclusive Employee Benefits

Complimentary Two-Way Cab

Why Work With Us?

Apply now

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