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IntouchCX
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International Email and Chat Support Executive - Customer Support

International Email and Chat Support Executive - Customer Support

IntouchCX

1 - 6 years

3 - 4 Lacs

bengaluru

Posted:None| Platform:

Apply

Skills Required

email support international non voice international chat process international bpo customer service email digital interaction typing speed non voice process chat process content writing email process us process customer support cse chat web chat article writing

Work Mode

Work from Office

Job Type

Full Time

Job Description

We're Hiring: Customer Support Associate (Chat/Email) Bangalore

Location:

Mention HR Sanjana on top of the resume for quicker assistance.

HR Contact No. - 8147091044/ sanjana.rai@intouchcx.com (Sanjana)

Interview Process

Get ready to showcase your skills! Our selection process is designed to be smooth and efficient:

HR Interaction
Lets get to know you
Assessment Test
Show us your aptitude and problem-solving
Operations Round
Meet with the management team

Interview Details:

Interviews Happening between Monday to Friday

Documents to Carry

Updated Resume (mention
HR Sanjana
on top for quicker assistance)
Government ID Proof (Aadhar Card & PAN Card mandatory)

Dress smart, bring your confidence, and well handle the rest!

What You'll Do:

Assist customers via chat with professionalism and empathy
Resolve issues, escalate when needed, and document interactions
Meet KPIs like response time and CSAT
Share feedback to improve tools and processes

You Bring:

Excellent written English and typing skills
Email and Chat support experience (1+ year preferred)
Strong problem-solving and multitasking abilities
Flexibility to work shifts (including weekends/holidays)

Exclusive Employee Benefits

Complimentary Two-Way Cab
Hassle-free commute, every day
Free Meals
Stay fueled and focused during your shift
Comprehensive Health Insurance
Your health is our priority
PF & Statutory Benefits
Secure your future with confidence

Why Work With Us?

Apply now

HR Sanjana"

Email -

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Personal Settings

International Email and Chat Support Executive - Customer Support

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

We're Hiring: Customer Support Associate (Chat/Email) Bangalore

Location:

Mention HR Sanjana on top of the resume for quicker assistance.

HR Contact No. - 8147091044/ sanjana.rai@intouchcx.com (Sanjana)

Interview Process

HR Interaction

Assessment Test

Operations Round

Interview Details:

Interviews Happening between Monday to Friday

Documents to Carry

HR Sanjana

Dress smart, bring your confidence, and well handle the rest!

What You'll Do:

You Bring:

Exclusive Employee Benefits

Complimentary Two-Way Cab

Free Meals

Comprehensive Health Insurance

PF & Statutory Benefits

Why Work With Us?

Apply now

HR Sanjana"

Email -

More Jobs at IntouchCX