international calling ( work from home)

This is a remote position.

mail:- info@naukripay.com telecaller job involves making and receiving phone calls to promote products or services, gather information, or provide customer support. They act as a bridge between a company and its customers, handling both outbound and inbound calls. Telecallers are responsible for engaging with customers, addressing their needs, and achieving sales or service targets. Key Responsibilities of a Telecaller: Outbound Calling: Making calls to potential customers to introduce products or services, explain their features and benefits, and attempt to generate leads or sales. Inbound Calling: Handling incoming calls from customers with inquiries, complaints, or requests for support. Customer Engagement: Building rapport with customers, understanding their needs, and providing relevant information or solutions. Sales and Conversion: Persuading customers to make purchases, schedule appointments, or take other desired actions. Information Gathering: Collecting data from customers, such as contact information, preferences, or feedback, for sales or marketing purposes. Record Keeping: Maintaining accurate records of calls, customer interactions, and sales transactions using designated systems. Follow-up: Contacting customers who have shown interest or need further assistance to ensure their needs are met. Achieving Targets: Meeting or exceeding sales targets, call volume quotas, or other performance metrics set by the employer. Product Knowledge: Staying informed about the company's products or services, including features, benefits, and pricing. Problem Solving: Addressing customer complaints or concerns in a professional and efficient manner. Compliance: Adhering to company policies, scripts, and procedures during all interactions. Skills and Qualifications: Communication Skills: Excellent verbal communication, active listening, and clear articulation are essential. Persuasion and Negotiation: The ability to influence customers and close sales is crucial. Customer Service Skills: Providing excellent service and building positive customer relationships. Sales Skills: Ability to identify opportunities, handle objections, and convert leads. Problem-solving: The ability to quickly analyze and resolve customer issues. Computer Skills: Basic computer literacy and the ability to use call center software. Positive Attitude: Maintaining a positive and professional demeanor during all interactions. Stress Management: The ability to handle a high volume of calls and manage rejection effectively.