international calling ( work from home)

This is a remote position.

mail:- [HIDDEN TEXT]telecaller job involves making and receiving calls to generate leads, sell products or services, provide customer support, and resolve issues through persuasive communication. Key responsibilities include making outbound sales or inquiry calls, handling inbound customer service calls, maintaining accurate records in a CRM system, and following up with customers to ensure satisfaction and meet targets. Essential skills for a telecaller are strong communication, active listening, persuasive abilities, patience, and basic computer skills. Key ResponsibilitiesOutbound Calling: Making calls to potential or existing customers to promote products, services, or schedule appointments. Inbound Calling: Answering customer calls to address inquiries, provide information, resolve complaints, and assist with issues. Lead Generation: Identifying and developing sales leads for the sales team. Customer Relationship Management (CRM): Maintaining accurate records of customer interactions, updating contact information, and using CRM systems. Customer Support: Resolving customer complaints, providing solutions, and ensuring customer satisfaction. Follow-up: Following up with prospects and existing clients to maintain engagement and ensure a positive experience. Reporting: Documenting interactions and reporting on call outcomes to management. Required Skills & QualificationsCommunication Skills: Excellent verbal communication, active listening, and persuasive abilities to engage customers effectively. Interpersonal Skills: The ability to build rapport and handle various types of customers with patience and confidence. Persuasion: A confident and persuasive attitude to drive sales and close deals. Problem-Solving: The capacity to understand customer needs and provide suitable solutions. Computer Skills: Basic computer knowledge for data entry, managing databases, and operating CRM tools. Time Management: Ability to manage multiple calls and tasks efficiently. Language Proficiency: Strong command of the local language and potentially English, depending on the role.