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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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International Blended Chat & Voice Process Professional

International Blended Chat & Voice Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

|

2 - 5 Lacs

Posted:2 days ago| Platform:

Apply

Skills Required

voice process inbound customer service customer relationship inbound voice process customer service customer support bpo customer service international call center customer care customer retention customer management voice support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries and resolve issues through various communication channels.
Provide excellent customer service and ensure satisfaction.
Work effectively in a fast-paced environment and meet productivity targets.
Collaborate with team members to achieve common goals.
Maintain accurate records of customer interactions and transactions.
Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

Minimum 5 years of experience in a related field, preferably in HR or BPO.
Strong communication and problem-solving skills are essential.
Ability to work in a dynamic and changing environment.
Experience with international blended chat & voice processes is required.
Strong analytical and critical thinking skills are necessary.
Ability to work collaboratively as part of a team.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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