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HUMAN BEFORE RESOURCE PRIVATE LIMITED
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International Blended Chat & Voice Process Professional

International Blended Chat & Voice Process Professional

HUMAN BEFORE RESOURCE PRIVATE LIMITED

0 - 5 years

|

2 - 4 Lacs

Posted:2 days ago| Platform:

Apply

Skills Required

chat support blended process customer service international call center voice process voice support us process customer support international voice international process international voice process international calling international bpo uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Handle customer inquiries via chat and voice support professionally.
Provide timely and accurate solutions to customer complaints and concerns.
Collaborate with team members to achieve sales targets and improve customer satisfaction.
Maintain high product knowledge to effectively communicate with customers.
Work in rotational shifts, including night shifts, weekends, and holidays.
Participate in training sessions to enhance skills and knowledge.

Job Requirements

Excellent communication and interpersonal skills are essential.
Ability to work in a blended process environment, including chat and voice support.
Strong problem-solving skills and attention to detail are required.
Experience working in a BPO or BPM industry is preferred.
Ability to adapt to changing situations and priorities.
Strong analytical and critical thinking skills are necessary.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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