Intake Manager Consumer Credit Risk-U.S Personal Banking (Vice President)

As the Intake Manager for Consumer Credit Risk at our company, your role will be crucial in overseeing the intake, prioritization, and implementation of all credit risk-related changes to ensure alignment with profitability goals and strong risk management disciplines. You will lead a functional team, ensuring effective governance, process adherence, and timely execution of initiatives impacting credit risk strategy and performance. **Key Responsibilities:** - Lead the end-to-end change management process for all credit risk initiatives, including new product introductions, regulatory updates, credit policy changes, and system enhancements. - Develop and maintain an intake process that captures, prioritizes, and aligns changes with the organization's broader credit risk strategy. - Identify and manage control breaks within credit risk processes, ensuring timely remediation to mitigate operational and compliance risks. - Manage BAU activities related to credit risk, ensuring ongoing processes support profitability and risk discipline goals. - Partner with cross-functional teams to ensure successful delivery of credit risk changes and projects. - Ensure all credit risk changes, control breaks, and BAU activities align with profitability goals and enhance risk management practices. - Lead efforts to continuously improve change management and intake processes, leveraging process improvement methodologies. **Key Qualifications:** - Bachelors degree in Business, Finance, Risk Management, or a related field. Advanced degrees and certifications in project management or risk management are a plus. - 12+ years of experience in credit risk, change management, or project management roles. - Strong understanding of credit risk management, risk control frameworks, and regulatory requirements. - Proven leadership and change management experience with cross-functional collaboration skills. - Strong analytical skills and experience working with finance and risk teams. - Experience in leading process improvement initiatives using methodologies such as Lean or Six Sigma. In this role, you will lead and develop a team of intake professionals, ensuring they have the necessary skills and support to excel. You will promote a collaborative, high-performance culture aligned with the organization's risk and profitability goals. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at Citi.,