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15.0 - 20.0 years

10 - 15 Lacs

Noida

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Core Domain Services - Technical Lead will be at the forefront of project success, ensuring technical excellence from pre-sales to delivery. You will collaborate with project managers and technical teams, serving as the primary technical liaison for customers. In this dynamic environment, your strategic oversight will guide domain deliverables, manage timelines, and uphold quality standards. Youll foster teamwork through best practices and agile methodologies, driving continuous improvement in service delivery. This role is essential in aligning the projects technical vision with business objectives, making you a key player in achieving revenue milestones and customer satisfaction. Join us in a fast-paced atmosphere that values innovation, collaboration, and a commitment to excellence as we tackle complex challenges together. You have: 15+ years of experience in project management and services/care delivery with a core domain technical background Strong leadership, influencing, and facilitation skills Expertise in Core Networks and Business Applications technologies Track record in delivering strong financial results in key Core Networks projects It would be nice if you also had: PMP certification or equivalent project management credentials Sound understanding of the Nokia portfolio and business environment Experience in managing E2E technical delivery strategies Proficiency in agile methodologies and AIM methodology/Execute process Lead the technical delivery for projects within the domain, ensuring alignment with SME, project managers and end-to-end technical program managers. Serve as the primary technical interface for customer communications, addressing queries and escalations effectively. Develop and execute the domain technical delivery strategy, overseeing project scope, timelines, costs, and quality. Implement and adhere to AIM methodology and EXECUTE processes, ensuring all milestones meet acceptance criteria. Coordinate resolution of critical technical issues and ensure stakeholder alignment throughout the project lifecycle. Support project closure by facilitating Care handovers and collaborating with relevant teams for smooth transitions. Promote best practices and reusable solutions across projects to enhance operational efficiency and quality. Monitor and report on project performance metrics, presenting updates and deliverables during monthly business reviews.

Posted 6 days ago

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0.0 - 1.0 years

2 - 3 Lacs

Pune

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Description : - Ability to multi-task, work in a fast paced, changing environment and maintain a commitment to accuracy and timeliness. Ability to follow policies, procedures, and written instructions, as well as verbal instructions or directions from his/her supervisor. Ability to maintain confidentiality. Bachelors degree in commerce, business administration or business management is preferred based on businesses aligned. Freshers/Maximum 1 year of full-time work experience 15 Years (10+2+3) of qualification is mandate Roles & Responsibility : - Deliver on day-to-day process targets in meeting Customer SLAs. Should be able to work as per the provided client shift timings. Follow the governance mechanism established with the client. Execute transactions as per prescribed guidelines and timelines. Requirement : - Proficiency in MS office application. Willingness to work in business aligned shifts, Night Shift also (24*7). Open to accept changes in work methods or systems to improve performance beyond agreed standards. Mortgage knowledge is the added advantage.

Posted 1 week ago

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1.0 - 2.0 years

4 - 6 Lacs

Chennai

Hybrid

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Job Description: Process Executive About Us: GST Manager | Tax Collars Private Limited is a leading tax consulting company ( www.gstmanager.com) providing tax solutions to clients on a PAN India basis. As a fast-growing startup, we are expanding our operations and team to accelerate growth and meet increasing demands. About the Role: We are looking for a Process Executive to support and drive process improvements across the organization. The ideal candidate will work closely with department heads to understand current operations, create and document Standard Operating Procedures (SOPs), and support the implementation of software tools that align with these processes. Key Responsibilities: Improve overall operational efficiency by analyzing existing business workflows and identifying areas for improvement. Liaise with department heads to understand current procedures and develop well-structured and detailed SOPs. Collaborate with internal teams and external vendors to implement software solutions in line with established SOPs. Coordinate across departments to ensure smooth execution and adoption of new processes. Draft clear, accurate documentation that can be easily understood and followed by team members. Conduct team briefings to introduce new SOPs, ensure their implementation, and monitor compliance. Track process performance and gather feedback for continuous improvement. Required Skills & Qualifications: Proven experience in a similar role focused on business process analysis and documentation. Strong drafting and communication skills, with attention to detail. Ability to coordinate with multiple stakeholders across departments. Experience with software implementation or workflow automation is a plus. Analytical mindset with strong problem-solving abilities. Highly organized and capable of handling multiple projects simultaneously. Why Join Us? Opportunity to make a tangible impact on how the company operates. Work closely with leadership and cross-functional teams. Be part of a collaborative, growth-oriented work environment. How to Apply: Send your resume and cover letter to careers@gstmanager.com Subject Line: Process Executive Application Join us and become a key contributor to a company that's changing the way businesses handle compliance in India! Role & responsibilities Preferred candidate profile

Posted 2 weeks ago

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3.0 - 6.0 years

5 - 9 Lacs

Bengaluru

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Team: Human Resources About the Role The Lead Associate Business Partner will be responsible for supporting the Myntra Ads, International, and Omni Channel teams. This role will serve as a strategic advisor and HR partner to business leaders, helping to drive performance, engagement, compliance, and culture. Key Responsibilities Business Partnership Build strong HR partnerships with business stakeholders to influence and support organizational goals. Understand business needs (including data and queries) and deliver strategic, people-related solutions. Collaborate with management to enhance overall organizational health and effectiveness. Act as a liaison between business teams and HR COEs (Talent Acquisition, L&D, Compensation, Legal, etc.). Employee Engagement & Relations Lead initiatives around employee engagement, culture building, and organizational design. Address employee grievances with a systematic, fair, and transparent approach. Ensure sensitive employee matters are handled effectively and resolved with timely communication. Performance Management Drive performance management philosophy and execution across teams. Manage annual and mid-year reviews, feedback processes, and promotion cycles in alignment with timelines. Resource Management Monitor headcount, analyze attrition trends, and maintain accurate employee data. Partner with Talent Acquisition to close open positions and conduct HR interview rounds. Work closely with the L&D team to identify skill gaps and support capability-building efforts. Compliance & Process Execution Ensure adherence to HR policies and guidelines across functions. Contribute to the implementation and communication of HR initiatives across the business. Participate in company-wide HR projects and programs while aligning with business-specific requirements. Key Competencies HR Generalist Expertise: Strong understanding of core HR processes and policies; ability to be a catalyst for change. Business Acumen: Deep understanding of the business environment and priorities. Analytical Thinking: Comfort with large data sets, ability to draw insights, and make data-driven decisions. Influence & Communication: Ability to collaborate and influence without authority; clear communication skills. Problem-Solving: Structured approach to resolving issues and providing effective HR solutions. Agility: Ability to thrive in a fast-paced and ambiguous environment. Qualification & Experience MBA from a reputed Tier-1 or Tier-2 institute. 3-6 years of relevant HRBP experience, preferably in fashion, retail, or e-commerce. Proven ability to manage cross-functional stakeholders. High attention to detail and strong decision-making skills.

Posted 2 weeks ago

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3.0 - 5.0 years

5 - 7 Lacs

Kolkata

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Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve quality parameters Prepare presentation on weekly and monthly performance data for the manager to be shared with the client Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Be part of the discussion between manager and WFM team on forecast and number of agents required Organize fun hours on Friday for the team to promote team engagement Identify opportunities for automation within the account and share it with the manager Provide details and data to the automation team to support the automation initiative Drive performance of the team on the identified metrices of the process Review last 6-8 weeks performance data (RAG) and identify low performers Provide feedback and coach the outliers/ low performers to improve their performance metrices Prepare Performance Coaching & Counselling Plan (PCCP) to document and support the low performers Handhold the employees on performance on process and monitor for improvements Identify training needs for new joiners especially and track their daily progress Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the clients end. Stakeholder Interaction & Management Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc. Participate in monthly review meetings with Account Delivery leadership updating them on the status and progress of the account Work with quality team to ensure the quality improvements as per the delivery standards of the contract Provide timely assistance in case of an escalation and support resolution of escalations/ issues Effective Team Management Resourcing Hire adequate and right resources for the team Talent Management Ensure adequate onboarding and training for the team members to enhance capability & effectiveness Build an internal talent pool and ensure their career progression within the organization Manage team attrition Drive diversity in leadership positions Performance Management Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports Ensure that the Performance Nxt is followed for the entire team Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Mandatory Skills: Medical Info & Product Support(PQCM). Experience: 3-5 Years.

Posted 3 weeks ago

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1 - 3 years

1 - 2 Lacs

Hyderabad

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Roles and Responsibilities 1. End to end Application process 2. End to End Documentation Support 3. Coordinate with the universities and Agent++++ s 4. Filling the universities applications 5. Maintaining all the reports of Existing and prospect clients 6. Ensuring all timelines/deadlines of client applications are met 7. Ensuring all application documents of the client are correct. 8. Collaborate with and support team members in processing client related tasks in a timely manner. 9.Understand and analyze the education reports of the students 10. Complete all tasks which are assigned for the university application process. Contact Details: Ashwitha-HR(9391996908)

Posted 2 months ago

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2 - 4 years

10 - 12 Lacs

Pune

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Position Name - Instrumentation Engineer Experience - 2-4 years Location - Pune Qualification - BE/B Tech/ME/MTech -Instrumentations Skills - Process Execution, delivery, documentations, Field Instruments basic knowledge. Job Description About Role - Minimum 2 to 3 years of Instrumentation Engineering experience with an exposure to on field plant experience. Experience of Installation Supervision & Commissioning will be an advantage Ability to understand different industrial processes and understand the Process Workflows. Self driven candidate with a zeal for learning new technologies, processes Preferred Qualifications - Bachelors degree in Instrumentation Engineering Demonstrate team spirit when working in teams. Knowledge of best practices for Instrumentation Engineering. Experience of working in Plants. Be accurate and deliver quality. Excellent, collaborative team player with communication skills to match. Adaptable and flexible in meeting demands. Relentless and passionate to get the job done. Proactive –take responsibility and own the solution within a collaborative team environment. Ability to thrive in ambiguous environment. Work well under pressure and thrive in a demanding environment. Excellence is an expectation. Demonstrated proactivity in capitalizing on opportunities and resolving issues. Intellectually curious – prepared to challenge and be challenged. Constantly strive to learn new technologies and look for ways to stay up to date in this rapidly changing industry. Interested candidate send updated CV at manisha@hrworksindia.com Regards, Manisha

Posted 3 months ago

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5 - 10 years

7 - 12 Lacs

Pune

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Project Role : Deployment Lead Project Role Description : Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Must have skills : Functional Test Planning Good to have skills : TOSCA Testsuite Minimum 5 year(s) of experience is required Educational Qualification : 15 years of full time education Summary :As a Deployment Lead, you will be responsible for planning and leading the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Your typical day will involve collaborating with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Roles & Responsibilities: Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Develop and maintain deployment-related documentation, including deployment plans, schedules, budgets, metrics, training plans, and resource plans. Identify and manage deployment-related risks and issues, including developing and implementing mitigation plans as needed. Ensure compliance with all relevant policies, procedures, and regulations related to deployment activities. Professional & Technical Skills: Must To Have Skills:Experience in Functional Test Planning. Good To Have Skills:Experience in TOSCA Testsuite. Strong understanding of deployment planning and execution processes. Experience in managing interdependencies and ensuring alignment between all deployment-related activities. Experience in developing and maintaining deployment-related documentation. Experience in identifying and managing deployment-related risks and issues. Knowledge of relevant policies, procedures, and regulations related to deployment activities. Additional Information: The candidate should have a minimum of 5 years of experience in Functional Test Planning. The ideal candidate will possess a strong educational background in Business Architecture, Business & Technology Integration, or a related field, along with a proven track record of delivering impactful deployment solutions. This position is based at our Pune office. Qualifications 15 years of full time education

Posted 3 months ago

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