Instructional Designer

Job Description

Key Responsibilities • Design and develop ERP training materials such as eLearning modules, ILT decks, user manuals, job aids, and simulations. • Collaborate with ERP consultants, internal SMEs, and process owners to translate technical workflows into learner-friendly content. • Create end-user learning journeys that cover pre-implementation, go-live, and post-implementation phases. • Use instructional design tools (e.g., Articulate 360) to develop engaging and interactive learning modules. • Coordinate with the Change Management and L&D teams to ensure consistent and timely training rollout aligned with ERP deployment timelines. • Leverage platforms like Whatfix or similar digital adoption tools to embed contextual learning into ERP systems. • Apply multimedia tools to create high-quality videos, animations, and voiceovers; ensure clear audio encryption and editing standards are met. • Review and improve content based on learner feedback and training effectiveness data. • Ensure adherence to branding, tone, and instructional quality standards. Maintain version control and documentation across all training resources and platforms. Key skills and experience required • Proven experience in instructional design, particularly for ERP systems (SAP, Oracle, Microsoft Dynamics, etc.). • Strong knowledge of tools including Whatfix (or similar), Articulate 360, Canva, video editing software, and audio encrypting tools. • Ability to simplify complex business processes for end-user comprehension. • Working knowledge of HTML, JavaScript, or basic programming is a plus. • Proficient in MS Office Suite, eLearning authoring tools, and multimedia production tools. • Strong visual storytelling skills and understanding of adult learning principles. • Effective communication, stakeholder management, and project coordination abilities. • High attention to detail and ability to work independently with minimal supervision. • Strong organizational and time-management skills with the ability to meet tight deadlines.