Inside Sales / Telecalling / Customer Support / Sales Admin Executive

The ideal candidate for this Full-Time position should have a minimum of 2-3 years of experience in a relevant role and must be proficient in English, Hindi, and a regional language. You should be familiar with CRM tools, MS Office, and possess strong lead generation techniques. In this role, you will be responsible for different tasks based on the specific role assigned: For the Digital Marketing Lead Generation / Inside Sales role, your responsibilities will include generating and qualifying leads through digital platforms and campaigns, handling inbound & outbound calls to engage potential clients, following up on leads to convert them into opportunities, and maintaining CRM to track all customer interactions. If selected for the Telecalling & Customer Care position, you will handle inbound customer queries professionally, conduct outbound calls for follow-ups, support, and information sharing, provide after-sales service, resolve client concerns, and maintain accurate call logs while updating customer records. For the Sales Support / Sales Admin / Back Office role, you will be assisting the sales team with documentation, order processing, and quotations, maintaining MIS reports, supporting sales data tracking, scheduling meetings, demos, and managing the sales team calendars efficiently. The preferred industry background for this position includes experience in Certification Body Services, Digital Marketing Agencies, or Customer Service / Inside Sales in product or service-based companies. This position is based in Ahmedabad and requires you to work from the office only. If you meet the requirements and are target-driven, energetic, and have a customer-focused approach, we encourage you to apply by sending your updated CV to neha.gupta@bsc-icc.com. For further information, please contact +91 96545 98122.,