Inside Sales / Telecalling / Customer Support / Sales Admin Executive

Job Description: You will be responsible for various roles based on your expertise: - Digital Marketing Lead Generation / Inside Sales - Generate and qualify leads through digital platforms and campaigns - Handle inbound & outbound calls to engage potential clients - Follow up on leads and convert them into opportunities - Maintain CRM and track all customer interactions - Telecalling & Customer Care - Handle inbound customer queries professionally - Conduct outbound calls for follow-ups, support, and information sharing - Provide after-sales service and resolve client concerns - Maintain accurate call logs and update customer records - Sales Support / Sales Admin / Back Office - Assist sales team with documentation, order processing, and quotations - Maintain MIS reports and support sales data tracking - Schedule meetings, demos, and manage sales team calendars Qualifications Required: - Experience: Minimum 2-3 years in a relevant role - Languages: Proficient in English, Hindi, and regional language - Technical Skills: Familiar with CRM tools, MS Office, lead generation techniques - Excellent multitasking skills with the ability to handle high call volumes - Target-driven, energetic, and customer-focused approach Preferred Industry Background: - Certification Body Services - Digital Marketing Agencies - Customer Service / Inside Sales in product or service-based companies Note: The work location is Ahmedabad and it is a Work from Office position only. For application, send your updated CV to neha.gupta@bsc-icc.com. For more details, contact: +91 96545 98122.,