Inside Sales Specialist

Business Overview:

NIIT Limited’s Career Education Business is a pioneer in delivering a wide range of learning and talent development programs. We cater to millions of individual and corporate learners across domains such as Banking & Finance, Information Technology, and Digital Marketing. With a strong focus on enhancing employability skills, our mission is to empower learners and enable career advancement through high-impact education.

Roles & Responsibilities:

As an Inside Sales Executive, you will be at the forefront of NIIT’s mission, directly engaging with

potential learners and driving enrolments into our career advancement programs.

• Lead Engagement:

  Proactively reach out to potential learners via phone, email, chat, and social media to generate interest in NIIT’s programs.

• Sales Ownership:

  Manage the entire sales lifecycle including lead nurturing, product demonstrations, closing sales, and post-sales follow-up.

• Consultative Selling:

  Understand learners' career aspirations and recommend suitable NIIT programs that match their goals.

• Relationship Management:

  Build and maintain strong, trust-based relationships with learners throughout the sales journey.

• CRM Management:

  Accurately log and maintain a detailed record of all customer interactions in the CRM system.

• Collaboration:

  Coordinate with internal teams (marketing, academics, operations) to ensure a seamless learner experience.

Mandatory Skills & Competencies:

• Sales Acumen –

  Proven ability to understand customer needs and close deals effectively.

• Goal Orientation –

  Strong drive to meet and exceed sales targets.

• Customer Focus –

  Ability to genuinely engage with learners and provide solutions aligned with their career goals.

• Communication & Influencing Skills

  – Confident speaker who can build rapport and influence decision-making.

• Self-Motivation & Energy

  – High energy levels and a proactive approach to sales and problem-solving.

• Integrity

  – Strong ethical standards and honesty in all interactions and commitments.

Preferred Qualifications:

• Graduate in any discipline
• 0.6-5 years of experience in inside sales, telesales, or education sales is an added advantage
• Familiarity with CRM tools is desirable

What We Offer:

• Competitive salary and incentives
• Performance-driven growth opportunities
• Dynamic and collaborative work culture
• Opportunity to be part of a globally recognized brand making a real difference in people’s careers