Inside Sales Specialist

Company Description

iCert Global is an Education Technology company specializing in certification training courses to advance the careers of working professionals worldwide. Through instructor-led classroom workshops, live virtual sessions, and self-paced e-learning, we deliver globally recognized training in fields like Project Management, Quality Management, Agile and Scrum, Cybersecurity, and Data Science. Having conducted sessions in 108 countries, we've enabled thousands of professionals to achieve their career goals. Our portfolio includes popular certifications such as PMP, Lean Six Sigma, CBAP, and CSM, tailored to meet the demands of the global workforce. Visit www.icertglobal.com for more information on our programs.

Role Description

This is a full-time, on-site role for an Inside Sales Specialist located in Bengaluru South. The Inside Sales Specialist will handle key responsibilities including generating leads, managing the end-to-end sales cycle, responding to inbound inquiries, and building strong relationships with customers. The role also involves ensuring high levels of customer satisfaction, addressing client challenges efficiently, and collaborating with cross-functional teams to meet business goals.

Qualifications

• Strong expertise in Inside Sales and Lead Generation
• Excellent Communication and Customer Service skills
• Proven ability to build and maintain Customer Satisfaction
• Goal-oriented mindset with teamwork and negotiation skills
• Proficiency in CRM tools and sales techniques is a plus
• Bachelor's degree in Business Administration, Marketing, or a related field
• Experience in the training and education industry is an advantage
• Excellent English communication
• 0.5- 2 Experience in Ed tech
• Must be located in Bangalore