Inside Sales Specialist

Role Overview: As an Inside Sales Specialist at CloudWays Solutions, located in Kochi, you will play a crucial role in generating leads, maintaining customer satisfaction, and providing exceptional customer service. Your daily responsibilities will include conducting sales calls, following up on leads, and managing customer accounts. You will be required to understand customer needs, offer suitable solutions, and meet sales targets effectively. Key Responsibilities: - Generate leads through various channels - Maintain high levels of customer satisfaction - Provide excellent customer service throughout the sales process - Conduct sales calls to potential clients - Follow up on leads in a timely manner - Manage and nurture customer accounts - Understand customer requirements and offer appropriate solutions - Achieve set sales targets consistently Qualifications Required: - Proficiency in Inside Sales and Lead Generation techniques - Strong focus on Customer Satisfaction and Customer Service - Excellent Communication skills to interact effectively with customers - Exceptional interpersonal and negotiation abilities - Capability to work independently as well as part of a team - Preferred experience in the telecom or cloud services industry - Bachelor's degree in Business, Marketing, or a related field is advantageous (Note: No additional details about the company were mentioned in the job description.),