Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person

Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Job Summary We are looking for a dynamic Inside Sales Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role. Show more Show less

are key to ensure We are looking for a dynamic Inside Sales to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role.

Job Summary We are looking for a dynamic Inside Sales Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role. Note:Only Male can apply Show more Show less

Job Summary We are looking for a dynamic Inside Sales cum Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role.

Job Summary We are looking for a dynamic Inside Sales cum Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations.A personal desktop or laptop is required for this role.