Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹35,000.00 per month Schedule: Day shift Work Location: In person
Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Requirements and Skills : Strong working knowledge of the Microsoft Office Suite products (MS Word and Excel etc.) Experience as a Customer Support Specialist or similar CS role Familiarity with school ERP domain Experience in using help desk software and remote support tools Excellent communication and problem-solving skills Multi-tasking abilities Patience while handling challenging situations Comfortable to visit various schools Must have their Desktop or Laptop Responsibilities Responding to customer queries in a timely and accurate way, via phone, email, or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Monitor customer complaints and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved. Gather customer feedback and share it with our Product, Sales, and Marketing teams. Assist in training Junior Customer Support Representatives. Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Job Summary We are looking for a dynamic Inside Sales Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role. Show more Show less
are key to ensure We are looking for a dynamic Inside Sales to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role.
Job Summary We are looking for a dynamic Inside Sales Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role. Note:Only Male can apply Show more Show less
Job Summary We are looking for a dynamic Inside Sales cum Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations. A personal desktop or laptop is required for this role.
Job Summary We are looking for a dynamic Inside Sales cum Customer Support Specialist to manage end-to-end customer interactions and drive product adoption. This role combines proactive sales efforts with exceptional customer service to ensure client satisfaction and achieve organizational goals. The ideal candidate will have a strong ability to engage prospects, provide timely support, and promote feature adoption while ensuring customer issues are resolved efficiently. Key Responsibilities Inside Sales Conduct product demos (online and offline) for schools and colleges to showcase features and benefits. Collaborate with the Sales and Marketing teams to identify cross-selling and upselling opportunities. Customer Support Respond promptly to customer queries via phone, email, or chat. Identify customer needs and guide them in using specific product features. Monitor and address customer complaints, ensuring timely and effective resolution. Inform customers about new features and functionalities to drive feature adoption. Collaboration and Reporting Gather and share actionable customer feedback with Product, Sales, and Marketing teams. Provide suggestions for feature improvements based on customer input and market trends. Training and Development Assist in onboarding and training Junior Customer Support Representatives to improve team efficiency. Skills and Qualifications Proven experience in customer support or inside sales roles. Proficiency in using help desk software and CRM tools. Excellent communication and problem-solving skills. Ability to multitask, manage time effectively, and stay organized. Patience and resilience when handling challenging customer situations.A personal desktop or laptop is required for this role.
Key Responsibilities Conduct regular visits to schools to generate leads and showcase EduTinker’s platform Convert prospects, assist in onboarding, and ensure a smooth client experience Note Experience: Minimum 1 year in field/institutional sales (fresher with Ineternship exp can also apply) CTC: ₹2.4 to ₹3 LPA 6 days a week About Company: Edutinker is an ed-tech analytics platform that provides insights on various educational & health aspects, and the overall academic performance of students to their parents. Edutinker also bridges the gap between school authorities, teachers, parents, and students by bringing them online on a user-friendly platform. Edutinker has a global presence in 3 countries, headquartered in Singapore, with offices in Delhi (India), and Kathmandu (Nepal). The company is in stealth mode right now.
Key Responsibilities Conduct regular visits to schools to generate leads and showcase EduTinker’s platform Convert prospects, assist in onboarding, and ensure a smooth client experience Note Experience: Minimum 1 year in field/institutional sales (fresher with Ineternship exp can also apply) CTC: ₹2.4 to ₹3 LPA 6 days a week About Company: Edutinker is an ed-tech analytics platform that provides insights on various educational & health aspects, and the overall academic performance of students to their parents. Edutinker also bridges the gap between school authorities, teachers, parents, and students by bringing them online on a user-friendly platform. Edutinker has a global presence in 3 countries, headquartered in Singapore, with offices in Delhi (India), and Kathmandu (Nepal). The company is in stealth mode right now.
Key Responsibilities Conduct regular visits to schools to generate leads and showcase EduTinker’s platform Convert prospects, assist in onboarding, and ensure a smooth client experience Note Experience: Minimum 1 year in field/institutional sales (fresher with Ineternship exp can also apply) CTC: ₹2.4 to ₹3 LPA 6 days a week About Company: Edutinker is an ed-tech analytics platform that provides insights on various educational & health aspects, and the overall academic performance of students to their parents. Edutinker also bridges the gap between school authorities, teachers, parents, and students by bringing them online on a user-friendly platform. Edutinker has a global presence in 3 countries, headquartered in Singapore, with offices in Delhi (India), and Kathmandu (Nepal). The company is in stealth mode right now.
You will be responsible for conducting regular visits to schools in order to generate leads and demonstrate the functionality of the EduTinkers platform. Your role will involve converting prospects into clients, assisting with the onboarding process, and ensuring a seamless client experience. The ideal candidate should have a minimum of 1 year of experience in field or institutional sales. Freshers with internship experience are also encouraged to apply. The salary offered for this position is in the range of 2.4 to 3 LPA. The work schedule is 6 days a week. Edutinker is an ed-tech analytics platform that focuses on providing insights into various educational and health aspects, as well as the academic performance of students to their parents. The platform serves as a bridge between school authorities, teachers, parents, and students by offering a user-friendly online interface. Edutinker operates globally across 3 countries and is headquartered in Singapore, with additional offices in Delhi, India, and Kathmandu, Nepal. Please note that the company is currently operating in stealth mode.,
Initiate outbound calls to companies in India and connect with senior stakeholders. Generate leads and develop business opportunities with both new and existing clients. Achieve and surpass defined sales targets. Engage in complex negotiations and cultivate long-term client relationships. Support the Indian Sales Team in expanding the company’s footprint. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: Telesales: 2 years (Required) Work Location: In person
Key Responsibilities Conduct regular visits to schools to generate leads and showcase EduTinker’s platform Convert prospects, assist in onboarding, and ensure a smooth client experience About Company: Edutinker is an ed-tech analytics platform that provides insights on various educational & health aspects, and the overall academic performance of students to their parents. Edutinker also bridges the gap between school authorities, teachers, parents, and students by bringing them online on a user-friendly platform. Edutinker has a global presence in 3 countries, headquartered in Singapore, with offices in Delhi (India), and Kathmandu (Nepal). The company is in stealth mode right now.
Key Responsibilities Conduct regular visits to schools to generate leads and showcase EduTinker’s platform Convert prospects, assist in onboarding, and ensure a smooth client experience About Company: Edutinker is an ed-tech analytics platform that provides insights on various educational & health aspects, and the overall academic performance of students to their parents. Edutinker also bridges the gap between school authorities, teachers, parents, and students by bringing them online on a user-friendly platform. Edutinker has a global presence in 3 countries, headquartered in Singapore, with offices in Delhi (India), and Kathmandu (Nepal). The company is in stealth mode right now.
Key Responsibilities Conduct regular visits to schools to generate leads and showcase EduTinker’s platform Convert prospects, assist in onboarding, and ensure a smooth client experience About Company: Edutinker is an ed-tech analytics platform that provides insights on various educational & health aspects, and the overall academic performance of students to their parents. Edutinker also bridges the gap between school authorities, teachers, parents, and students by bringing them online on a user-friendly platform. Edutinker has a global presence in 3 countries, headquartered in Singapore, with offices in Delhi (India), and Kathmandu (Nepal). The company is in stealth mode right now.
Key Responsibilities Conduct regular visits to schools to generate leads and showcase EduTinker’s platform Convert prospects, assist in onboarding, and ensure a smooth client experience About Company: Edutinker is an ed-tech analytics platform that provides insights on various educational & health aspects, and the overall academic performance of students to their parents. Edutinker also bridges the gap between school authorities, teachers, parents, and students by bringing them online on a user-friendly platform. Edutinker has a global presence in 3 countries, headquartered in Singapore, with offices in Delhi (India), and Kathmandu (Nepal). The company is in stealth mode right now.
Maintaining the calling/mailing databases Cold calling to potential customers Integrated marketing campaigns with the aim of acquiring customers Regular follow up with new and existing customers Inbound and Outbound customer calls and convert them into sales Requirements: Excellent written, verbal and interpersonal communication skills Strong networking skills Understanding of the B2B sales experience is added advantage Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Comfortable for field sales? Willingness to travel: 50% (Required) Work Location: In person