Inside Sales Specialist

A Sales Development Representative (SDR) in an Inside Sales team is primarily responsible for identifying and qualifying potential leads to support the sales pipeline. Their scope includes researching target markets, initiating contact with prospects through outbound calls, emails, and social media, and engaging in meaningful conversations to understand customer needs. SDRs assess lead quality, nurture early-stage opportunities, and schedule meetings or demos for senior sales executives. They work closely with marketing and sales teams to align messaging, track engagement, and ensure a smooth handoff of qualified leads, playing a critical role in accelerating revenue growth and expanding customer reach.

Preferred candidate profile

• Good knowledge on IT and / or Engineering services in general
• Excellent communication and persuasion skills.
• Account research and personalization techniques.
• CRM usage and activity tracking discipline.
• Resilience, goal orientation, and adaptability.
• Ability to handle objections and build rapport quickly.
• Work experience with US / Europe clients
• Ability to establish and maintain effective working relationships.
• Ability to focus on client needs with a commitment to quality and on time delivery.
• Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting deadlines.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outlook.

• 35 years of experience in lead generation, sales development, or telemarketing.
• Comfortable with outbound prospecting and cold outreach.
• Bachelor’s or master’s degree in business or Marketing
• Proven track record of managing high-performing sales teams in a B2B environment.
• Experience in IT, engineering services, or staffing industry
• Strong understanding of CRM systems (e.g., Salesforce) and sales automation tools.
• Experience working with North American clients.
• Familiarity with sales qualification frameworks like BANT and MEDDIC.
• Knowledge of tools like LinkedIn Sales Navigator, ZoomInfo, Outreach.io.