Inside Sales Specialist

0 - 4 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Outreach Specialist at this company, you will play a crucial role in generating sales by contacting potential or existing customers to inform them about the product or service. Your responsibilities will include cold calling or reaching out to leads through various channels, answering basic level questions, understanding customer requirements, negotiating pricing, and closing deals. You will also be responsible for maintaining customer information in the CRM, processing orders accurately, handling grievances, and maintaining positive client relationships. Key Responsibilities: - Contact potential or existing customers to inform them about the product or service - Cold call or reach out to leads through various channels to create sales opportunities - Answer basic level questions about products or the company - Understand customer requirements, negotiate pricing, and close deals - Maintain customer information and progress in the CRM - Process orders accurately and maintain sales pipeline with precision - Handle grievances and preserve the company's reputation - Keep records of calls, visits, and sales while noting useful information - Create and maintain positive client relationships to build business and ensure subscription renewal Qualifications Required: - Excellent written and verbal communication skills, especially in English - Flair for selling and building relationships with individuals and organizations - Persuasion skills, ability to spot opportunities, and go after them with enthusiasm - Ability to work independently without supervision - Proficiency in using the internet and telephone to connect with customers - Patience and tactful handling of customer negotiations - Dedication to providing outstanding customer service Please note that as part of this role, you will be required to maintain a personal laptop and a smart cell phone. The working days are from Monday to Saturday, with a 1-year bond to be signed. Immediate joiners are preferred, and there will be 10 days of unpaid training provided. In summary, your main focus as an Outreach Specialist will be to drive sales, maintain customer relationships, and contribute to the company's growth through effective communication and negotiation skills. As an Outreach Specialist at this company, you will play a crucial role in generating sales by contacting potential or existing customers to inform them about the product or service. Your responsibilities will include cold calling or reaching out to leads through various channels, answering basic level questions, understanding customer requirements, negotiating pricing, and closing deals. You will also be responsible for maintaining customer information in the CRM, processing orders accurately, handling grievances, and maintaining positive client relationships. Key Responsibilities: - Contact potential or existing customers to inform them about the product or service - Cold call or reach out to leads through various channels to create sales opportunities - Answer basic level questions about products or the company - Understand customer requirements, negotiate pricing, and close deals - Maintain customer information and progress in the CRM - Process orders accurately and maintain sales pipeline with precision - Handle grievances and preserve the company's reputation - Keep records of calls, visits, and sales while noting useful information - Create and maintain positive client relationships to build business and ensure subscription renewal Qualifications Required: - Excellent written and verbal communication skills, especially in English - Flair for selling and building relationships with individuals and organizations - Persuasion skills, ability to spot opportunities, and go after them with enthusiasm - Ability to work independently without supervision - Proficiency in using the internet and telephone to connect with customers - Patience and tactful handling of customer negotiations - Dedication to providing outstanding customer service Please note that as part of this role, you will be required to maintain a personal laptop and a smart cell phone. The working days are from Monday to Saturday, with a 1-year bond to be signed. Immediate joiners are preferred, and there will be 10 days of unpaid training provided. In summary, your main focus as an Outreach Specialist will be to drive sales, maintain customer relationships, and contribute to the company's growth through effective communication and negotiation skills.

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Franciscan Solutions

Healthcare Technology

Cincinnati

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