Inside Sales Manager – EdTech (Healthcare Education)

About Us

Tattvan eClinic, partnered with AAME, is transforming healthcare education in India with the Swasthyaveer course for aspiring and current professionals in pharmacy and life sciences. Our goal is to empower the next generation of certified diabetes educators through digital-first learning.

Role Overview

As the Inside Sales Manager, you will lead, motivate, and optimize a team of inside sales executives to drive lead conversion and achieve monthly enrollment and revenue targets. You are passionate about managing processes, training teams, leveraging digital follow-up (WhatsApp/email), and monitoring detailed sales metrics to ensure success

Key Responsibilities

1. Team Leadership

• Manage and inspire a team of inside sales to hit daily/weekly/monthly sales targets.
• Conduct daily stand-ups, call reviews, and continuous skill development.
• Monitor individual performance and ensure target achievement by each team member.

2. Lead Management & Conversion

• Oversee the entire lead journey: from inbound inquiry (ads, WhatsApp, website) to conversion.
• Enforce prompt follow-ups, effective objection handling, and CRM pipeline tracking.
• Optimize WhatsApp and call scripts for improved trust-building and enrollment rates.

3. Process & Performance Optimization

• Analyze data for lead-to-call and call-to-enrollment conversion.
• Identify bottlenecks and modify calling/email/automation flows for higher conversion.
• Collaborate with marketing for feedback on lead quality, CPL, and creative improvements.

4. Reporting

• Prepare detailed weekly and monthly reports on leads, conversions, revenue, team KPIs.
• Present performance insights and actionable recommendations to management.

Requirements

• 3+ years’ inside sales experience (EdTech, healthcare, or education preferred)
• Hands-on experience managing sales/telesales teams
• Strong working knowledge of CRMs, sales funnels, and digital tools (WhatsApp Business, auto-dialers)
• Excellent communication, coaching, and analytical skills
• Goal-oriented and comfortable in a target-driven environment

Compensation

• Salary is no bar for the right candidate.
• Attractive incentive for team target achievement

Why Join Us

• Fast career growth as the team and program scale
• Be part of a supportive, high-performance digital healthcare education environment