Inside Sales Intern

Job Summary:

We are looking for a driven and professional Inside Sales Intern to join our sales team for CaseFox, a cutting-edge cloud-based case management software serving a global audience. The ideal candidate will be responsible for making outbound calls to prospects, introducing CaseFox, and ensuring a smooth transition to the sales team, working primarily with law firms in the United States and other countries outside India.

Key Responsibilities:

Outbound Calling:

• Make a minimum of 120 outbound calls daily to prospects in international markets, primarily the USA/ Canada/ Australia and Middle East regions.
• Introduce CaseFox/ MatterSuite, explain its features, and highlight its value proposition to potential clients.

Lead Qualification:

• Engage prospects in meaningful conversations to understand their needs and qualify leads.
• Identify decision-makers and key stakeholders to ensure effective follow-ups.

Meeting/ Demo Scheduling:

• Schedule product demos and meetings for the sales team using cloud-based scheduling tools.
• Ensure all scheduled appointments are accurately logged and handed over to the sales team.

CRM Updates:

• Maintain detailed and accurate records of all call outcomes and prospect interactions in the CRM system.
• Track lead progress and update statuses to ensure a seamless sales process.

Target Achievement:

• Meet and exceed daily, weekly, and monthly targets for calls, qualified leads, and scheduled demos.
• Consistently strive to improve performance metrics and contribute to team goals.

Customer Interaction:

• Handle objections and provide basic information to prospects professionally and confidently.
• Build rapport with prospects to create a positive impression of CaseFox.

Process Adherence:

• Follow the defined calling scripts, workflows, and compliance guidelines.
• Stay updated on product features, industry trends, and competitor offerings to effectively address prospect queries.

Qualifications & Skills:

• Education: Bachelor’s degree or equivalent.
• Experience: Fresher or 1+ years of experience in international telecalling, BPO, or SaaS sales.
• Familiarity with CRM tools and cloud-based software is preferred.
• Language Proficiency: Excellent command of US English (written and verbal) with a neutral accent.
• Ability to communicate clearly and professionally with an intellectual customer base.

Technical Skills: Basic understanding of SaaS products

Soft Skills:

• Strong, convincing, and negotiation skills.
• Ability to work independently and manage time effectively.
• High level of professionalism and a customer-centric approach.
• Adaptability to work in day or night shifts as required.

Incentives: Performance-based incentives tied to call targets and lead conversions.

Tools Provided: CRM software, cloud-based scheduling tools, and comprehensive training.

Total: 6.5 hours shift per day, combining both shifts as per the call schedule

Why Join Coderlly?

• Be part of a fast-growing SaaS company with a global customer base.
• Opportunity to work in a dynamic, target-driven environment.
• Competitive salary with attractive incentive structures.
• Continuous learning and professional development opportunities.
• Free lunch at the office

Job Types: Full-time, Part-time

Pay: ₹8,086.00 - ₹15,014.69 per month

Expected hours: 40 per week

Benefits:

• Paid sick time

Work Location: In person