Inside Sales Head

About The Company

Orange Health is India’s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025*.*Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90!Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page.Our vision is supported by some of the world’s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognised as a Future Unicorn for two consecutive years by Hurun India.

Responsibilities

• Recruiting, training, and supervising members of the order management team.
• Educating inside sales staff on effectively answering common customer questions.
• Collaborating with the marketing department to ensure that the inside sales staff receive
  

quality leads to pursue.

• Maintaining an accurate record of all leads and actual sales.
• Regularly evaluating the performance of the inside sales team.
• Evaluating current sales conversion practices and procedures to determine whether they are
  

effective in generating sales.

• Recommending and implementing improvements to current sales practices and procedures
  

as needed.

• Addressing and resolving customer complaints.
  

Requirements

• 4-6 Years of relevant managerial experience
• Proven experience working as an Inside Sales Manager.
• Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software.
  

Excellent leadership skills.

• Strong analytical and problem-solving skills.
• Sound organisational skills.
• Effective communication skills.
• Exceptional customer service skills.
  

Skills: crm,inside sales management,analytical skills,problem-solving,management,customer relationship management (crm),supervision,recruiting,training,customer service,inside sales,organisational skills,communication,leadership,microsoft excel,problem solving,training & development