Inside Sales Executive

Job description:

Location: On-site
Job Type: Full-time, Permanent

About Mountainor Well Being Private Limited

At Mountainor Well Being, we empower individuals to achieve holistic health through personalised wellness, skincare, and nutrition solutions. As we scale our direct-to-consumer (D2C) wellness brand, we’re looking for passionate, driven professionals to help customers discover, trust, and benefit from our expert-backed programs and skincare solutions.

Job Summary

We are hiring an Inside Sales Consultant with a passion for wellness and skincare who will play a key role in driving conversions and revenue. Your job is to interact with leads, educate them about our solutions, and convert them into long-term customers. This role combines sales acumen with a deep understanding of customer pain points related to skincare and wellness.

Key Responsibilities

Sales & Lead Conversion

• Engage with inbound and outbound leads via calls, WhatsApp, and emails.
• Understand customer needs (e.g., acne, dullness, health goals) and recommend the right products or programs.
• Achieve monthly revenue and conversion targets through effective consultative selling.
• Follow up with warm leads using a structured pipeline.
• Upsell/cross-sell wellness kits, bundles, and follow-up products.

Client Communication & Engagement

• Handle queries about products, programs, and delivery via calls or chat.
• Guide clients through the buying process and resolve any objections or concerns.
• Maintain detailed records of customer interactions, preferences, and purchase history in the CRM.

Performance Tracking

• Track sales KPIs, customer feedback, and lead status.
• Share weekly reports with the team for campaign optimization.

Collaboration & Campaign Support

• Work closely with the marketing team to understand campaign goals and customer profiles.
• Provide insights to improve targeting, messaging, and offer alignment.

Qualifications

Education

• Bachelor's degree in any field.

Experience & Skills

• Minimum 1 year of experience in inside sales, telesales, or B2C sales (D2C preferred).
• Strong communication in Hindi & English.
• Experience using CRM tools, sales scripts, and pipelines.
• Background or interest in wellness/skincare is a strong plus.

Personality Fit

• Confident, empathetic, and persuasive communicator.
• Sales-driven mindset with an ability to handle rejections and close deals.
• Highly organized and self-motivated with a proactive approach.

Perks & Benefits

• Performance bonus and quarterly incentives
• Health insurance and life insurance
• Provident fund and leave encashment
• Access to health and wellness programs
• Flexible shifts (day / rotational / weekends)

Why Join Us?

Be part of one of India’s fastest-growing wellness D2C startups. Help people transform their lives through proven wellness solutions while building a rewarding sales career in a supportive, growth-focused environment.

How to Apply

If you're passionate about wellness and have a flair for consultative selling, we’d love to meet you. Apply now with your updated resume hr@mountainor.com.

Job Type: Full-time

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time

Compensation Package:

• Performance bonus
• Quarterly bonus

Schedule:

• Day shift

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Provident Fund

Experience:

• Sales: 1 year (Required)

Language:

• Hindi (Preferred)

Work Location: In person