Inside Sales Coordinator

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Job Summary:

We are looking for an enthusiastic and results-driven Sales Coordinator to join our team. The ideal candidate will be responsible for making outbound calls to prospective customers, explaining products or services, generating leads, and converting inquiries into sales. This role requires excellent communication skills, persistence, and a passion for sales.

Key Responsibilities:

• Make outbound calls to potential customers to promote products or services.
• Follow up on leads generated through various marketing campaigns.
• Understand customer needs and offer suitable solutions.
• Achieve daily/weekly/monthly targets for calls, leads, and conversions.
• Maintain and update the customer database with accurate details.
• Handle customer inquiries, objections, and complaints professionally.
• Schedule appointments for the sales team when required.
• Share feedback with the sales and marketing team for process improvement.
• Maintain a high level of product knowledge to confidently answer customer queries.

Key Requirements:

• Minimum 12th pass or graduate in any discipline.
• Prior experience as a telecaller or in a similar sales/customer service role preferred.
• Excellent communication and interpersonal skills.
• Ability to handle rejection and remain motivated.
• Basic computer knowledge and data entry skills.
• Fluent in [Languages as applicable – e.g., Hindi, English, Regional Languages].