Information Technology Service Desk

2 years

0 Lacs

Posted:2 weeks ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We're Hiring!

Service Desk Engineer

Experience:

Salary:

Location: NOIDA


What You’ll Be Rocking:

phone

Logging

Active Directory

hardware

Outlook

✅ Escalating unresolved issues 🚨

✅ Adding solutions to the knowledge base 📘

✅ Keeping users informed & happy 😄


Must-Have Skills:

🖥️ Strong with MS Outlook & Office

🗃️ Hands-on with Active Directory

🛎️ Familiar with ServiceNow, JIRA, or similar tools

📏 SLA & ITIL understanding

🗣️ Excellent communication (verbal + written)


Preferred:

🎓 Degree in Computer Science / IT or related field

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