Information Developer

Summary

• Quickly understand new software and create User Manual/Getting Started Guide/Release Notes content using Madcap Flare.
• You will develop and document technical content that describes the software applications.
• You will test and execute the software installation guides and report any anomalies using Jira.
• You will participate peer reviews of documentation content for quality and accuracy and provide weekly status and meet regularly with group.
  

The Essentials - You Will Have

• Educational Background: B.E. / B.Tech / MCA or equivalent (with min. 60% in all qualifying exams).
• 2+ years of experience in technical writing.
• knowledge of MadCap Flare.
• knowledge of structured authoring, DITA, CMS, and XML.
• Hands on experience with MS Suite, Acrobat, Snagit, Paint, video recording tools, virtual images, Windows and Linux Operating Systems.
• 1+ years experience as an effective technical writer in an agile development environment.
• 1+ years of experience with common style guides such as Chicago Manual of Style, and Microsoft Manual of Style.
• knowledge of Jira and Confluence, or similar platforms.
  

The Preferred - You Might Also Have

• Exposure to Programming.
• Knowledge on creating Context Sensitive Help.
• Working knowledge on GitHub, VMs.
• Experience from Software domain.
• Exposure to multimedia development.
• Knowledge on CMS administration.
• Expert in information design and structured authoring.
• Troubleshoot issues with publishing tools without support from other team members.
• Experience working with US teams.
• Proficient in using documentation templates and style guidelines to develop documentation that has a consistent visual and structural approach.
  

What We Offer

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalised wellbeing programs through our OnTrack program
• On-demand digital course library for professional development
• and other local benefits!