Infor WFM Administrator

Enterprise Minds

Why Work with Us?

• Innovation-First Culture

  : Collaborate on AI/ML, digital twins, and cloud engineering projects that make a real difference.

• Career Growth

  : Work alongside industry experts and access continuous learning opportunities.

• Global Impact

  : Deliver mission-critical solutions for enterprise clients worldwide.

• People-Centric Environment

  : Enjoy work-life balance, mentorship, and a supportive team culture.

Job Title: Infor WFM Administrator

Responsibilities:

1. System Configuration:

• Configure and maintain the Infor WFM system to meet the Client’s Workforce management needs.
• Customize settings, workflows, and business rules within the Infor WFM application
• Provide Custom solutions for client’s needs using Groovy Customization.

2. User Support:

• Provide support to end-users by addressing inquiries, troubleshooting issues, and offering guidance on system usage.
• Conduct training sessions for new users and ongoing training for existing users.

3. Integration:

• Collaborate with IT teams to integrate Infor WFM with other relevant systems, such as HR and payroll systems.
• Ensure data integrity and accuracy through effective integration processes.

4. Reporting and Analytics:

• Develop and generate reports to provide insights into workforce performance, productivity, and compliance.
• Utilize Infor WFM reporting tools to create customized reports for different stakeholders.

5. Compliance:

• Ensure that the Infor WFM system is configured to comply with labour laws, regulations, and organizational policies.
• Monitor and address compliance issues as they arise.

6. Documentation:

• Maintain thorough documentation of system configurations, processes, and end user guides.
• Document and track reported issues, resolutions, and system changes.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Proven experience as an Infor WFM Administrator or

  Technical Consultant

  or in a similar role.
• In-depth knowledge of

  Infor WFM Multi-tenant application

  and its modules.
• Strong understanding of workforce management processes and best practices.
• Experience with system integration and data migration.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team.
• Detail-oriented with a focus on data accuracy and system reliability.

Key Skills:

• Infor WFM configuration and administration.
• System troubleshooting and issue resolution.
• Must have custom Solution development using Groovy Script or Javascript.
• Must have experience on PostgreSQL.
• Training and user support.
• Integration with other systems.
• Report generation and analytics.
• Compliance management.
• Documentation and process mapping.