About Lowe s
Lowe s is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.
Lowe s India, the Global Capability Center of Lowe s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India
About the Team
Merchandising Execution team is a perfect amalgamation of data, design and execution. Creating best customer-experience and seamless operations leveraging data driven insights best describes the role this team plays within Merchandising. Finding the right product in a category, then finding the right space in order to enhance performance and bring merchant strategy to life in store is where our passion lies.
Job Summary:
Build, maintain and deliver complex scorecards and dashboards to represent critical metrics through business and functional knowledge to ensure timely insights from the same are available to the Field & Sr. Leadership team. Perform data analysis and derive insights (via root cause analysis, trends/patterns, etc.) from the data points and share with concerned stakeholders.
Roles & Responsibilities:
Core Responsibilities:
- Identify data sources & streamline data pulls to be utilized in the MST Dashboard suite. Further, build & maintain weekly, quarterly and seasonal reporting, dashboards and scorecards.
- Deliver execution along with reporting within prescribed timelines with expected level of quality.
- Collaborate with local & global partners on regular basis to understand Business Area related processes / updates and bring back learnings to the team. In addition, solve for any function or Business Area related issues or discrepancies.
- Lead complex projects, while owning the transition of new process capabilities as well through collaboration with local & global stakeholders.
- As a functional SME, identify and drive process improvements & automation efforts by partnering with Product & Technology team. In addition, proactively provide insightful information like a though leader.
- Monitor process audits and partner with the team on implementing preventive & corrective action items.
- Publish monthly financials to track and monitor fiscal health.
- Build month end BPR / Postmortem reporting.
- Build global partnerships through regular interactions with local / global stakeholders for seamless execution.
- Work in a team environment with focus on achieving team goals vs individual goals by owning & implementing best practices.
- Act as a mentor for the new hires within the team.
Years of Experience:
- 4-6 years of Retail Experience
Education Qualification & Certifications (optional)
Required Minimum Qualifications :
- Bachelors degree with 5-6 years of relevant experience
- Masters degree in data Analytics / Retail / Operations Management with 4+ years of relevant experience
Skill Set Required
Primary Skills (must have)
- Experience in Data mining and visualization tool such as Power BI, SQL, Excel and Knime/Alteryx
- Experience working with Power App & Power Automate
- Project Management (Intermediate)
- Experience / understanding of Retail Industry (local or global)
- Strong communication skills - ability to comprehend, articulate and seamlessly communicate locally and globally
- Process Improvement / Automation experience
- Problem Solving - ability to leverage data, information and visuals to solve business and execution challenges. Identify ways of improving process
- Experience working in Global Operating Model
Secondary Skills (desired)