Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in bengaluru
>
Alstom
>
Incident Manager

Incident Manager

Alstom

8 - 13 years

8 - 13 Lacs

bengaluru

Posted:15 hours ago| Platform:

Apply

Skills Required

ticketing tools production support servicenow relationship management it infrastructure san wintel servers oracle load balancing linux server ms sql database weblogic networking sql firewall ldap incident management linux troubleshooting unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Take on a new challenge and apply your technical expertise in a dynamic and fast-paced environment. Youll work alongside collaborative and solution-oriented teammates.

You'll play a critical role in managing production incidents to resolution, ensuring the stability and reliability of our systems. Day-to-day, youll work closely with teams across the business (such as IT infrastructure, application development, and operations), lead technical triage calls, and identify opportunities to enhance our processes and systems.

Youll specifically take care of incident resolution in a 24/7/365 environment, but also contribute to post-mortem activities and operational improvements.

Well look to you for:

Managing production incidents to resolution using Alstom's standard incident management processes
Leading and guiding technical triage calls, analyzing infrastructure and application components
Providing timely updates to stakeholders and escalating issues as needed
Recommending and implementing process improvements based on operational insights
Supporting post-mortem activities and documenting resolution actions
Maintaining production applications, troubleshooting issues, and coordinating with technology teams

All about you

We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role:

Bachelor's Degree in Engineering or equivalent in a relevant discipline
8+ years of related experience in IT infrastructure and production support
Experience with at least five of the following: Unix/Linux Servers, Wintel Servers, networks, firewalls, routers, load balancers, web logic, LDAP, Oracle/MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring, or access management solutions
Proficiency in tools like ServiceNow or other ticketing systems
ITIL certification (preferred)
Strong relationship management skills and ability to communicate effectively with all levels of management
Proficiency with Word, Excel, and PowerPoint for reporting and presentations

More Jobs at Alstom

Industrial Expert

Greater Kolkata Area

Experience: Not specified

Salary: Not disclosed

EPU Manager

Sri Kalahasti, Andhra Pradesh, India

Experience: Not specified

Salary: Not disclosed

Operation Manager

Bengaluru, Karnataka, India

5 - 5 yrs

Salary: Not disclosed

GSS Indirect Buyer

Bengaluru, Karnataka, India

5.0 - 5.0 yrs

Salary: Not disclosed

Material Planner

Sri Kalahasti, Andhra Pradesh, India

10.0 - 10.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Alstom

Login to

Please Verify Your Phone or Email

Confirm Action

Incident Manager