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8.0 - 13.0 years

8 - 13 Lacs

Bengaluru

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Date 24 May 2025 Location: Bangalore, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Technical Incident Manager in Bangalore were looking for Your future role Take on a new challenge and apply your technical expertise in a dynamic and fast-paced environment. Youll work alongside collaborative and solution-oriented teammates. You'll play a critical role in managing production incidents to resolution, ensuring the stability and reliability of our systems. Day-to-day, youll work closely with teams across the business (such as IT infrastructure, application development, and operations), lead technical triage calls, and identify opportunities to enhance our processes and systems. Youll specifically take care of incident resolution in a 24/7/365 environment, but also contribute to post-mortem activities and operational improvements. Well look to you for: Managing production incidents to resolution using Alstom's standard incident management processes. Leading and guiding technical triage calls, analyzing infrastructure and application components. Providing timely updates to stakeholders and escalating issues as needed. Recommending and implementing process improvements based on operational insights. Supporting post-mortem activities and documenting resolution actions. Maintaining production applications, troubleshooting issues, and coordinating with technology teams. All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Bachelor's Degree or equivalent in a relevant discipline. 8+ years of related experience in IT infrastructure and production support. Experience with at least five of the followingUnix/Linux Servers, Wintel Servers, networks, firewalls, routers, load balancers, web logic, LDAP, Oracle/MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring, or access management solutions. Proficiency in tools like ServiceNow or other ticketing systems. ITIL certification (preferred). Strong relationship management skills and ability to communicate effectively with all levels of management. Proficiency with Word, Excel, and PowerPoint for reporting and presentations. Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from monotonous routines. Work with cutting-edge security standards for rail signalling. Collaborate with transverse teams and supportive colleagues. Contribute to innovative projects that make a tangible impact. Utilise our flexible and inclusive working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development, through award-winning learning opportunities. Progress towards leadership roles or specialized technical expertise. Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

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10.0 - 12.0 years

15 - 20 Lacs

Mumbai

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Hi, We are having an opening for Wintel Manager(Server & OS Management) at our Mumbai location Job Summary : Experienced IT Infrastructure Lead responsible for managing day-to-day operations of the Wintel environment, including Servers, Virtualization platform, and associated technologies. This role involves collaborating with vendors and cross-functional teams to deliver BAU services and infrastructure projects, while ensuring secure, compliant, and efficient IT operations. Key responsibilities include solution design, technical governance, patch and compliance management, lifecycle planning, and audit readiness. The position also focuses on mentoring team members, driving root cause analysis and performance improvements, and ensuring readiness for technology migrations and hardware refreshes. Areas Of Responsibility : Key Deliverables & Responsibilities Operational Excellence Manage the global Wintel operations (Windows & Linux, Virtualization, File Servers and related Ecosystem) in partnership with service provider. Lead 24x7 BAU activities, incident response, and escalations with hands-on technical depth. Govern patch compliance, performance optimization, and infrastructure hardening. Review, standardize, and drive continuous improvement of operational tasks and GSOPs. Design, Manage and Perform the DR for applications inline with Backup, Storage and Application teams. Project Management & Technical Delivery Lead the technical execution of infrastructure projects, including OS upgrades, migrations, and platform transitions. Architect and implement infrastructure solutions for new business requirements. Drive initiatives for virtualization, automation, capacity planning, and legacy system upgrades. Ensure proper documentation and technical sign-off for infrastructure change implementations. Lead the technical governance of infrastructure changes, ensuring impact analysis, rollback plans, and CAB approvals. Manage annual IT infrastructure budgets including hardware refresh, AMC, licensing, and managed services costs. Governance, Compliance & Audit Maintain compliance with internal controls, GxP, and InfoSec policies. Conduct periodic review of EOL/EOS platforms and define decommission strategies. Track and resolve audit findings, document evidences, and support RCA processes. People & Stakeholder Management Mentor and develop Wintel L2/L3 team members and assess skill readiness in tower in line with service provider. Collaborate with application, security, and compliance teams for cross-functional initiatives. Vendor & Partner Management Govern SLAs, KPIs, and deliverables of infrastructure service partners. Lead operational governance meetings with service provider and track performance metrics. Review contract alignment, invoicing accuracy, and resource utilization. Financials, Inventory & Risk Govern asset lifecycle and Wintel server license compliance across environments. Maintain an up-to-date CMDB and ensure accuracy for DR/BCP planning. Highlight cost drivers, propose optimization opportunities, and assist in budget forecasting. Innovation & Strategic Planning Identify infrastructure gaps and propose innovative solutions including automation. Drive modernization of Windows platforms and transition cloud environments which are supported. Educational Qualification : Graduation Specific Certification : Certification & Trainings on following technology domains: Microsoft Certified: Windows Server Administrator VMware VCP , Hyperconverged ITIL Foundation Scripting language VB, Bash or Powershell Experience : 10 to 12 years experience. Skill (Functional & Behavioural): 12+ Wintel Management 10+ VMware Virtualization Server hardware management. Windows servers & Linux server Management Knowledge on Active Directory, ADFS and Knowledge of Azure AD is Plus License and SLA Tracking. Knowledge on Network Management Knowledge Cloud management People Management

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10.0 - 15.0 years

20 - 25 Lacs

Goregaon

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- Minimum 10 years of experience in data center operations - Strong technical knowledge of Wintel environments - Proficiency with Veritas backup tools and EMC storage solutions. - Basic understanding of proxy servers and Microsoft Exchange. -

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5 - 6 years

7 - 8 Lacs

Gurgaon

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Wintel Engineer Requirements Proactive monitoring and administration know-how to create/modify/manage alerts for new/existing servers with good knowledge of the working technology. Administration working knowledge on different Windows OS platforms (Windows Server 2012R2, 2016, 2019 & 2022), OS configuration on different roles - Domain WINS DNS DHCP IIS WSUS - configuration and troubleshooting. Knowledge of - Disk & Storage File & Print Server Management Terminal Services RAID Administration NTFS. Permissions and troubleshooting issues related to the above applications. Understanding of OS migration concepts. Working knowledge of Microsoft Windows failover Cluster installation and configuration. Performance fine-tuning on OS level. Knowledge of Server RAID configurations. Working knowledge of File Server along with NTFS permissions. Working knowledge of Print Server. Working knowledge of FTP & SFTP services. Understanding and good working knowledge of Active Directory and DNS services. Understanding & working knowledge of Azure AD. Understanding/knowledge on VMware. Good writing skills for technical documentation and reports. Good communication skills for customer and technical calls. Knowledge of ITIM and process for Incident, Service, Change, and Problem management. Support L1 team wherever is required.Role & responsibilities Preferred candidate profile B.E. / B. Tech/BCA (On-Site), Relevant Certification (Preference). 4-5 Years relevant experience, ITIL Trained, OEM Certified on Minimum One Technology, Exposure to Windows Server & Active Directory administration. Perks and benefits 65000 per month

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5 - 8 years

8 - 12 Lacs

Maharashtra

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Description SAP Technical Lead C2 Grade (9-12 Years experience) The SAP Basis Consultant is responsible for administering the SAP S/4 HANA landscape and its dependent systems. This role will work together with the other SAP team members to deliver the upgrade of S/4 Hana 2023 and Migration. The resource needs to work from Nagpur office for 5 months on deputation Roles and responsibilities Provide installation and troubleshooting support for several SAP installation and upgrade projects. Maintain the integrity of the SAP environment by managing the SAP Correction and Transport System (CTS) Perform installations, upgrades and patch applications to SAP software products. Apply patches to databases used for SAP applications. Strong knowledge of environment either consist of - Linux, Unix, Wintel servers with databases Oracle, DB2, MaxDB, Sybase, SQL Server etc Strong knowledge of HANA database , Solution Manager Configuration (Manage System Config, CHARM, CTS+ etc) Good experience with Sizing using tools like QuickSizer, Capacity planning. Good experience working on Virtualize environment. Knowledge of SAP cloud environment (AWS, MS Azure etc) along with certification will be added advantage. # Nice to Have Skills: Experience on SAP S/4 HANA implementations a plus # Role Responsibilities Work collaboratively with the SAP Functional teams from the business and regional support hubs (local IT team) and management team on projects, issues and enhancements Performance/resource management to include SAP monitoring, availability configuration, application tuning, prevention and application optimization activities Provide technical guidance for large-scale domestic and international projects including application installation and tuning, planning and installing patches in test and production environments Provide problem resolutions and be part of a 24x7 on-call SAP support team. (L2/L3 support) Strong experience in managing deliverables of vendors and strategic outsourcing partners. Strong written and verbal communication skills. Should have good people management skills. # Experience 9-12 years (3 years min relevant experience in the role) Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade D Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills SAP BASIS Languages RequiredENGLISH Role Rarity Niche

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8 - 13 years

9 - 14 Lacs

Pune, Ahmedabad

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Key Responsibilities Architect, deploy, and manage enterprise-level Wintel, VMware, Exchange/O365, and MS Azure infrastructure environments. Design and implement high-availability solutions to ensure optimal performance and reliability of critical systems and services. Expertise in Wintel server administration, including Windows Server, Active Directory, Group Policy, and DNS, DHCP, RDS and other roles and features. Proficiency in virtualization technologies, with experience in deploying and managing VMware vSphere environments. Strong understanding of Exchange/O365 administration, including Exchange Online, Exchange Server, and related services. Extensive experience with Microsoft Azure cloud services, including Azure Virtual Machines, Azure Active Directory, and Azure Networking. Develop and maintain automated deployment and configuration management processes using tools like PowerShell, Ansible, or Terraform. Lead the resolution of escalated technical issues, conducting root cause analysis and implementing corrective actions to prevent recurrence. Collaborate with security and compliance teams to implement and enforce robust security controls and ensure compliance with regulatory requirements. Drive continuous improvement initiatives to enhance infrastructure scalability, efficiency, and cost-effectiveness. Implement and maintain monitoring, alerting, and reporting solutions to proactively identify and address potential issues. Provide leadership and guidance to a team of infrastructure engineers, fostering a culture of collaboration, innovation, and continuous learning. Conduct performance evaluations, set clear objectives, and provide regular feedback to team members to support their professional growth and development. Qualifications Bachelor's degree in computer science, Information Technology, or related field. Minimum of 12+ Years of hands-on experience in designing, implementing, and managing enterprise-level infrastructure environments. Experience with audit and compliance procedures Required Soft Skills Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset.

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6 - 10 years

8 - 13 Lacs

Bengaluru

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RESPONSIBILITIES: Manage production incidents to resolution in a 24/7/365, over the weekend on-call environment using the standard Alstom incident management processes and inform management at all levels of status, impact and resolution actions. Effectively lead and guide Incident triage calls from a technical perspective analyzing different components of the infrastructure and application environments using event monitoring solutions like APM. Influence other technical teams on the calls and articulate troubleshooting steps effectively. Lead required technical follow-up calls for high profile incidents. Ensure appropriate functional and management escalation takes place as per the standards and procedures. Follow up on items that could potentially negatively impact production operations, assist with post-mortem related activities and support various efforts related to operational improvements. Based on recommendations from management, implement new and improved processes, change processes, perform new tasks, create reports and address ad-hoc requests. Ability to analyze different components of the infrastructure and application environments during Incident triage calls. Aptitude to influence other technical teams on the incident calls and articulate troubleshooting steps effectively. Experience and confidence working with all levels of management; excellent written and verbal skills. Able to quickly and concisely communicate with senior management on technical issues in non-technical terms and to run large conference calls during Incident calls with a wide range of personnel and management levels.. Hands on experience with ServiceNow, , or other ticketing tools is required. Qualifications & Skills: EDUCATION Bachelor's Degree or equivalent required MINIMUM EXPERIENCE 10+ years of related experience BEHAVIORAL COMPETENCIES: Strong relationship management skills and aptitude to multi-task and work well in a high stress environment, both within teams and independently. Strong in code of Business conduct and ethics, Professional, Punctual and sticking to time lines for work assigned or picked up TECHNICAL COMPETENCIES & EXPERIENCE 7+ years of working experience with different IT Infrastructure components such as Unix/ Linux Servers, Wintel Servers, networks, firewalls, routers, load balancers, web logic, LDAP, Oracle/MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring and access management solutions for single sign on. Subject matter expertise is not required and experience with at least five of the above is preferred. 3+ years of working experience with applications in a production support environment using above technologies, Proficiency with Word, Excel and PowerPoint and presenting to senior management using data and information from these tools. ITIL certification is desired.

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3 - 8 years

12 - 20 Lacs

Pune, Hyderabad

Hybrid

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3+ years’ experience as an M365 System Administrator, migrating, integrating, configuring, upgrading &supporting, Knowledge of exchange Online & On-premise, Microsoft Teams, SharePoint Online and OneDrive, Knowledge of core Azure Cloud computing.

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2 - 5 years

3 - 7 Lacs

Pune, Ahmedabad, Mumbai (All Areas)

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We are looking engineers for our MNC clients, Windows Server 2008,2012,2016,VMware, O365, End user support, infrastructure and service request management Profile - Wintel, VDI, Vmware. Looking for immejdiate joiner Required Candidate profile NP- 15 Days,Immediate preferred Pic-up - Drop ,Food Facilities are optional (If available) Telephonic interview is possible for other Mumbai Location

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