Inbound Call Centre Agent

1 - 5 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an Inbound Sales Associate for the UK Inbound Sales Process, your role is crucial in converting incoming inquiries and leads into sales opportunities. You will be the initial point of contact for potential customers contacting the company via phone, email, or chat channels. Your primary responsibility will be to engage with these prospects, understand their needs, and effectively position the products or services to meet their requirements. Strong communication skills, a customer-centric approach, and the ability to thrive in a fast-paced sales environment are essential for this role. - Handle inbound sales inquiries promptly and professionally - Engage with prospects to understand their needs and provide relevant information - Conduct needs assessments to identify pain points and preferences - Demonstrate a deep understanding of product offerings and present them persuasively - Utilize effective sales techniques to convert inquiries into sales opportunities - Build rapport and establish trust with customers - Manage inquiries efficiently and follow established processes - Meet or exceed key performance indicators and sales targets Qualifications: - Proven experience in inbound sales or customer service, preferably within the UK market - Excellent communication skills across phone, email, and chat channels - Strong interpersonal skills and ability to build rapport with diverse customer segments - Results-oriented mindset with a track record of achieving sales targets - Ability to work well under pressure in a fast-paced sales environment - Proficiency in CRM software, Microsoft Office, and other relevant sales tools - Knowledge of sales techniques, objection handling, and negotiation strategies - Flexibility to work shifts, including evenings and weekends If you are passionate about sales, thrive on engaging with customers, and enjoy converting inquiries into sales opportunities, we encourage you to apply for the role of Inbound Sales Associate. Join our team and contribute to business success and customer satisfaction. Apply now to take the next step in your sales career. Please note: Eligibility requirements include experience in International Inbound Sales Process, flexibility to work in UK shift, ability to join immediately, and English fluency. Candidates from Gurugram will be given preference. This is a full-time, permanent position suitable for candidates with experience in inbound voice, international voice process, and inside sales. English fluency is required, and the work location is at Amity University, Noida, Uttar Pradesh.,

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