Implementation Specialist

Company Profile

This is an opportunity to join one of education sector’s most successful software services companies. Over the last 5 years, we have grown at an average rate of 30% each year. This newly-created position will be an integral part of our Sales & Marketing as we embark on the next phase of our growth.

Established in 2002, BeeS Software Solutions provides comprehensive ERP solutions catering to different Government & Private Universities, Autonomous & Non-Autonomous Engineering and Degree Colleges. As part of enhancing our market ERP product offerings and developing a cloud-based solution using latest technologies; we seek a professional committed to success.

Our organization culture promotes healthy work environment to support professional and personal growth.

Job Description

At Bees Software Solutions, we deliver cutting-edge ERP and EdTech solutions for colleges and universities. We are seeking an Implementation Specialist with at least 1 year of ERP implementation experience to manage successful deployment of our solutions. The role involves gathering client requirements, configuring the product, supporting data migration, conducting training, assisting in testing, and ensuring smooth go-live. You will act as a bridge between clients and internal teams to ensure timely and high-quality delivery.

Key Responsibilities:

1. Client Requirement Analysis

• Understand academic, administrative, and financial workflows of clients.
• Document requirements, identify gaps, and note any customization needs.
• Assist in product demonstrations and explain system capabilities.

2. Product Implementation & Configuration

• Configure ERP modules (Admissions, Exams, Fees, Academics, HRMS, etc.) based on client needs.
• Map academic structures, fee structures, exam patterns, and user roles.
• Coordinate with technical teams for customizations and integrations.

3. Data Migration Support

• Guide clients on required data formats and templates.
• Validate data quality and assist in data cleanup.
• Work with the migration team to ensure accurate and timely uploads.

4. User Training & Onboarding

• Conduct or assist in training sessions for administrative staff, faculty, and management.
• Prepare training materials, guides, and tutorials as required.
• Ensure users are comfortable and confident using the system.

5. User Acceptance Testing (UAT) & Quality Assurance

• Support clients during UAT.
• Track and resolve issues, change requests, and clarifications.
• Ensure smooth transition to production.

6. Go-Live Support

• Assist with production cutover planning.
• Monitor modules during go-live and provide hypercare support.

7. Client Relationship Management

• Build and maintain trust with client teams.
• Provide regular updates and maintain transparent communication.
• Escalate risks and issues proactively.

Required Skills & Qualifications:

Technical Skills

• Minimum 1 year of ERP implementation experience.
• Basic SQL knowledge for queries and troubleshooting.
• Proficiency with spreadsheets, data templates, and MIS reports.
• Familiarity with cloud platforms and web applications.

Functional / Domain Skills

• Knowledge of higher education processes is a plus.
• Understanding of workflows, approval processes, and data structures.

Required

Qualification : B.Tech (CSE/IT/ECE)

Minimum 1 yr experience

Job Type: Full-time

Pay: ₹300,000.00 - ₹480,000.00 per year

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person