Immediate Requirement - EUC Technical Support Engineer

Happiest Minds Technologies

4 - 9 years

5 - 10 Lacs

bengaluru

Posted:2 hours ago| Platform:

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Skills Required

teams admin centre intune itil azure active directory solarwinds ms exchange server end user support active directory end user computing global service desk international clients domain controller logicmonitor datadog sccm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Should have Service Desk Knowledge with strong communication Skill.
Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot.
Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools).
System Admin knowledge on Cloud and On-prem Infrastructure.
Should have moderate/fair knowledge on O365 admin center, Intune, Exchange Online, Teams Admin Centre, Azure.
End user issues troubleshooting.
Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts.
Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog'/'Site 24/7' etc.
On-Prem (must know AD, Domain Controller).
Must know 'Service-Now' and familiar with ITIL process.
Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality metrices.

Preferred candidate profile

Note:

Strong Communication Skills with International Customer Support Experience is required

Conducting F2F Interviews on 3rd Sep, 2025 at Electronic City office

Please share your updated CV on: dhanunjaya.p.m@happiestminds.com

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