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3.0 - 5.0 years
4 - 7 Lacs
Bengaluru
Hybrid
Greeting for sight spectrum!!!!! Job Summary The End User Computing (EUC) Specialist is responsible for managing and supporting the computing environment used by company employees, including desktop/laptop devices, virtual desktops, software deployments, mobile devices, and collaboration tools. The role ensures end users have reliable, secure, and performant technology to carry out their work. Key Responsibilities Install, configure, and support desktop/laptop systems, mobile devices, printers, and peripherals. Manage and maintain virtual desktop environments (e.g., Citrix, VMware Horizon, Microsoft AVD). Provide 2nd and 3rd line support for hardware and software incidents and service requests. Package, test, and deploy applications and patches using tools such as Microsoft SCCM, Intune, or similar. Monitor and improve EUC performance, availability, and security. Ensure endpoint compliance with security policies and standards (e.g., antivirus, encryption, patching). Document standard operating procedures and provide knowledge transfer to support teams and users. Collaborate with other IT teams (networking, security, service desk) to resolve complex issues. Stay current on emerging EUC technologies and make recommendations for improvements. Required Skills and Experience 3+ years of experience in End User Computing, IT support. Must have - Proficiency in Microsoft Windows OS, Linux OS, Microsoft 365, and common enterprise applications. Experience with device management and deployment tools (e.g., SCCM, Intune, JAMF). Knowledge of Active Directory, Group Policy, and identity/access controls. Familiarity with virtualization and remote desktop technologies (Citrix, VMware, AVD). Strong troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Preferred Qualifications IT certifications such as Microsoft Certified: Modern Desktop Administrator, ITIL, etc. Good to have Experience with scripting (PowerShell, VBScript) to automate tasks. Experience in hybrid or remote workplace environments. Knowledge of macOS and mobile device management (iOS, Android). Work Environment Hybrid Candidate needs to travel to office twice in a week. Office location Whitefield May require after-hours or on-call support for urgent issues or deployments.
Posted 1 week ago
13 - 20 years
60 - 80 Lacs
Delhi NCR, Bengaluru, Mumbai (All Areas)
Hybrid
ALYSIAN- INFRA & SECURITY- LEAD, INDIA JOB TITLE: Infra & Security Lead LOCATION: Anywhere in India (Existing hubs are in Delhi NCR, Mumbai & Bangalore) WORK ARRANGEMENT: Hybrid EMPLOYMENT TYPE: Permanent ABOUT US We are a fast-growing boutique advisor dedicated to technology and digital enabled value creation for large-cap Private Equity firms and their global portfolio companies. Our team consists of top consulting, industry and technology experts with deep expertise in Private Equity. We work as an extension of Operating Partner teams, playing a pivotal advisory role across the entire technology value creation chain - from value identification to value creation planning and value realization. We are expertise-led, impact and data driven, entrepreneurial and trusted advisors who are relentless in their commitment to our clients and the pursuit of value. We have an ambitious growth agenda and are rapidly growing our team across UK, Europe, US and APAC. We are seeking talented and highly skilled Director-level consultants to join our team and support us to expand our impact in the Private Equity (PE) sector. You will be working closely with Alysian leaders, PE Operating Partners, and the CIOs/IT Leadership teams at portfolio companies to execute transformative IT-enabled value creation strategies. CONTEXT ON ROLE This position is designed to lead and expand a high-impact IT Infrastructure practice, providing strategic support to PE clients. The primary focus will be on pre-implementation assessments, high-level infrastructure design, vendor selection / negotiation and program delivery across key areas such as: end-user computing, hosting (On Prem and Cloud), network, and security. The role involves shaping future-state architectures, optimizing infrastructure, and managing vendor relationships to drive operational excellence, scalability, and cost optimization for portfolio companies. QUALIFICATION MBA (premier or leading Business Schools) and/or Recognized degree from leading international universities, with a Post-Graduate degree or Professional Certifications- CISA, CISSP, CISM, ICCP or similar certifications Proficient in conducting infrastructure assessments and defining future-state environments. Deep knowledge of cloud, hybrid hosting, network design, end-user computing, and security frameworks (e.g., NIST, CIS). WORK EXPERIENCE 12+ years of experience, including at least 5 years with a leading consulting firm (e.g., MBB, Big-4, Accenture), focusing on enterprise architecture and program leadership Demonstrated success in leading large-scale technology transformation programs (EUR 30M+), with a focus on enterprise security and governance Exceptional stakeholder management and leadership skills, working effectively with IT and Digital Operating Partners, deal teams, and business leaders KEY RESPONSIBILITIES Pre-Implementation Strategy & Assessment Lead rapid infrastructure assessments (2-3 weeks) to evaluate current environments (across all Infra areas mentioned above), identify gaps, and define future-state architectures. Develop tailored roadmaps covering hosting, networking, end-user computing, and security. Design IT infrastructure operating model, team-structure and sourcing strategy aligned with the business goals. Provide expertise in commercial negotiations, ensuring optimal vendor contracts and SLAs for Infrastructure areas. Infrastructure Program Delivery Manage end-to-end delivery of infrastructure transformation programs, ensuring alignment with client objectives, budgets, and timelines. Oversee modernization of infrastructure (hosting, network, security) to improve performance, resilience, and compliance. Implement best practices and project management methodologies for consistent, scalable delivery. Monitor vendor performance and ensure milestones are met. Business Development & Client Engagement Drive business development by contributing expertise to proposals, pitches, and client discussions. Build and maintain strong client relationships, ensuring IT infrastructure strategies align with client goals and deliver measurable value. Articulate the benefits of IT transformations to secure long-term client commitment. Team Building & Knowledge Leadership Recruit, mentor, and develop a high-performing team capable of handling complex, high-impact projects. Foster a culture of continuous learning, ensuring the team remains current with emerging technologies. Standardize delivery practices with playbooks and frameworks to ensure high-quality execution. Best Practice Framework & Playbook Development Develop and maintain an IT Infrastructure playbook to standardize infrastructure assessments, planning, and execution. Continuously improve frameworks based on client feedback and industry advancements. Stay current on industry trends, emerging technologies, and compliance requirements to deliver cutting-edge solutions. REQUIREMENTS Private Equity Expertise Experience in large or mid-cap PEs either as an operating partner, consultant in the PE sector or management role in a PE-backed company. Private equity experience is a strong asset, as it is key to aligning infrastructure strategies with investment objectives . Commercial & Vendor Management Proven ability to negotiate complex vendor contracts and optimize pricing structures, SLAs, and agreements. Experience with vendor evaluation, selection, and management to align technical and business goals. Leadership & Project Delivery Successful track record leading cross-functional teams to deliver multi-phase infrastructure programs. Strong project management skills, including risk assessment, resource planning, and quality assurance. Business Development & Client Partnership Skilled in managing C-level relationships Experience in creating value for private equity portfolio companies and fostering long-term partnerships. Team & Knowledge Development Expertise in recruiting and developing top-tier talent for complex infrastructure projects. Experience in creating and refining methodologies and playbooks to elevate service delivery. Industry Knowledge & Strategic Insight Strong understanding of private equitys value creation and operational efficiency imperatives. In-depth knowledge of IT infrastructure trends, emerging technologies, and regulatory/compliance considerations. ADDITIONAL CAPABILITIES Understanding of the seven components of IT infrastructure: hardware, software, networks, data centres, cloud services, security systems, and IT service management (ITSM). Experience in leading IT transformations, understanding their strategic and operational value. BENFITS HOW TO APPLY We are looking for individuals who are ready to make an immediate impact. If you are a strategic thinker, a proven leader in the technology space, and have a passion for driving operational and commercial value in the PE sector, we want to hear from you. Please submit your resume detailing your experience and what makes you an ideal fit for this role. WHY JOIN US? Be Part of a Game-Changing Tech Advisory Firm! Our vision is to become the leading independent boutique tech advisory firm globally, driving transformative value creation in private equity through technology and data. We partner with top-tier PE firms (mega-funds in Europe & the US) to drive sustainable growth for the companies and communities we serve. WHAT MAKES US DIFFERENT? Experts in Both Strategy & Execution: We dont just advise; we execute. Our team combines deep strategic insight with hands-on delivery expertise. Fast, Agile & Cost-Effective: We work as an extension of PE operating partners, ensuring high-impact results with speed and efficiency. Vendor & Technology Agnostic: We select the right tools for the job, leveraging vast experience across multiple M&A transactions, tech platforms, and implementation partners. Complex IT Project Leadership: We specialize in orchestrating vendors, contracts, and budgets, ensuring seamless execution in PE portfolio companies. WHY WORK WITH US? Accelerated Growth- Entrepreneurial environment with endless opportunities to shape a high-growth company. Elite Private Equity Exposure- Work closely with top PE firms, operating partners and C-suite stakeholders, getting direct exposure with the best of the best on a daily basis. Top-Tier Talent & Leadership- Collaborate with and learn from industry-leading experts. Flexibility & Meritocracy- Remote-first model with performance-driven career growth. Join us to shape the future of Tech-Driven Value Creation in Private Equity.
Posted 2 months ago
4 - 9 years
15 - 20 Lacs
Bengaluru
Work from Office
Application Support Engineer IT Operations (L2/L3 + EUC L1) Job Overview: An Application Support Engineer responsible for maintaining application uptime, resolving incidents, and supporting users and systems in production. Key Responsibilities: 4.1 Handle and resolve incidents for applications (L2/L3). 4.2 Support end-user computing issues (L1) and document solutions. 4.3 Work on change requests and minor enhancements. 4.4 Monitor application health using logging and monitoring tools. 4.5 Coordinate with DevOps and development teams for root cause analysis. 4.6 Maintain knowledge base and SOPs for repeat issues. Required Skills: 4.7 Experience in application and IT support roles. 4.8 Familiarity with SQL for data checks and minor fixes. 4.9 Knowledge of tools like Splunk, Dynatrace, or New Relic. 4.10 Hands-on with ticketing tools (JIRA, ServiceNow). 4.11 Basic scripting for automation (PowerShell, Bash). 4.12 Understanding of ITIL framework.
Posted 1 month ago
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