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5.0 - 10.0 years

0 Lacs

haryana

On-site

As a Senior Storage Engineer at AHEAD, you will play a crucial role in maintaining and ensuring the overall health of storage technologies in our managed services customer's environments. You will be an integral part of the Managed Services Infrastructure Practice - Storage and DPS team, focusing on Tier 3 incident management, service request management, and change management infrastructure support for all Managed Services customers. Your responsibilities will include providing enterprise-level operational support for incident, problem, and change management activities, planning and executing maintenance tasks, evaluating customer environments for performance and design issues, collaborating with technical teams to troubleshoot complex infrastructure issues, and serving as a subject matter expert and escalation point for storage technologies. Additionally, you will work closely with vendors to address storage-related issues, maintain detailed documentation, participate in on-call rotation, and engage with customers and internal teams transparently. To excel in this role, you should hold a Bachelor's degree in Information Systems or a related field, or possess equivalent education, specialized experience, skills, knowledge, training, or certifications. You must have over 10 years of expert-level experience with Dell Isilon/PowerScale, including best practices, as well as at least 5 years of experience with Dell Unity. Proficiency in disaster recovery and data replication technologies, block and file migration, administration of switching technologies, and operational administration of IT systems is essential. Furthermore, experience with monitoring platforms like LogicMonitor and enterprise ITSM systems such as Service Now is beneficial. Familiarity with storage platforms like Pure or NetApp, cloud platforms, and managed services or consulting experience is required. Strong problem-solving skills, excellent oral and written communication abilities, and a customer service-oriented approach are key attributes for success in this role. At AHEAD, we value diversity and inclusion, promoting growth through the adoption of leading-edge technologies, cross-departmental training, and ongoing certifications for continuous learning. Additionally, we offer a range of employment benefits in the USA, including medical, dental, and vision insurance, 401(k) contributions, paid company holidays, time off, parental and caregiver leave, and more. For additional details on benefits, please visit https://www.aheadbenefits.com/. Join us at AHEAD, where you will have the opportunity to contribute to the digital transformation journey of enterprises while working in a supportive and inclusive environment that encourages personal and professional growth.,

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3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

The ideal candidate for this role would have 3 to 6 years of experience and be located in Kandanchavadi, OMR, Chennai (Onsite). You should be available to work between 2pm to 11pm IST and be able to join immediately or within 15 days. As part of this role, you will be responsible for developing dashboards from various sources that generate system-related data, particularly from monitoring systems. You should be proficient in basic operations of monitoring and capable of scripting for minimal automations required in this domain. Your responsibilities will include developing dashboards using tools such as Power BI, Graphane, and Perses. You should also have a good understanding of monitoring systems like LogicMonitor, Prometheus, or any other open-source monitoring system. Being able to correlate data streams and create dashboards to enhance business efficiency is a key aspect of this role. The candidate we are looking for must possess a strong working knowledge of Power BI and Graphane, with familiarity in other open-source dashboard solutions being an added advantage. You should also have a good understanding of Prometheus, an open-source monitoring tool, as well as experience in managing dockers and Linux. While experience in DevOps is beneficial, it is not mandatory. A solid grasp of infrastructure concepts, good communication skills, and the ability to work with stakeholders across different geographies are essential. Additionally, you should be willing to learn and adapt to new requirements as needed.,

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10.0 - 17.0 years

20 - 35 Lacs

Bengaluru, Delhi / NCR, Mumbai (All Areas)

Work from Office

Solution Architect - Dynatrace Migration JD: Responsibilities: Own and define the end-to-end observability architecture, focusing on Dynatrace as the primary monitoring solution. Design migration strategies from Splunk to Dynatrace, including use-case mapping, data flow alignment, and functional replacement. Work closely with business and IT stakeholders to understand monitoring requirements and translate them into Dynatrace solutions. Define standards, templates, and governance models for consistent platform implementation. Provide architectural direction for integrations, tagging strategies, and Dynatrace configuration automation. Requirements: 10+ years in IT infrastructure/monitoring, with at least 4+ years in Dynatrace. Strong hands-on experience in Dynatrace platform components (Davis AI, RUM, APM, Log Monitoring). High-level understanding of Splunk architecture and saved searches (no admin-level knowledge required). Proven ability to lead complex tool migrations and align capabilities across platforms. Dynatrace Certified Professional/Associate preferred. Those interested share your resume to suchitra.s@ionidea.com Thanks, Ionidea

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3.0 - 8.0 years

10 - 20 Lacs

Kochi, Bengaluru, Thiruvananthapuram

Work from Office

Litmus 7 Seeking a Network and Security Support Engineer to provide 16x5 rotational support, manage Palo Alto and Zscaler firewalls, and troubleshoot LAN/WAN/WLAN networks. Experience with LogicMonitor, ServiceNow, and scripting (Python, Ansible, PowerShell) is a plus. his role represents a unique opportunity to shape the digital future of retail while establishing Litmus7 as the definitive strategic technology partner for enterprise retail transformation. Monitoring of network and firewall infrastructure, including links and connectivity health. Enable Network related metrics in monitoring tools. Detection, triage, and resolution of network-related alerts. Escalation and coordination with customers internal teams and third-party partners during major incidents. Drive P1 and Severity calls till closure of RCA. Drive Change Management Process. Handle large volume of tickets, coordinate internally to closure. Documentation and SOP development to fill current knowledge gaps. Proposing and implementing automation improvements for alerting and response. Maintaining incident tracking, resolution, and reporting via ITSM tools. Configuration, monitoring, and policy management for Palo Alto firewalls and Zscaler VPNs. Incident response and resolution for access, connectivity, and policy-related issues. Ongoing firewall rule management, access control reviews, and configuration changes. Coordination with regional teams to ensure language and time zone alignment during business hours. Participation in internal and external compliance activities, including documentation and policy maintenance. Support for ongoing infrastructure initiatives including upgrades, segmentation, and policy consolidation. Technology Environment Monitoring: LogicMonitor ITSM: ServiceNow Firewall & VPN: Palo Alto, Zscaler Firewalls: Palo Alto 420, 1400, 3200 series (in HA) VPN: Zscaler

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3.0 - 8.0 years

10 - 20 Lacs

Kochi, Thiruvananthapuram

Work from Office

Litmus 7 Seeking a Network and Security Support Engineer to provide 16x5 rotational support, manage Palo Alto and Zscaler firewalls, and troubleshoot LAN/WAN/WLAN networks. Experience with LogicMonitor, ServiceNow, and scripting (Python, Ansible, PowerShell) is a plus. his role represents a unique opportunity to shape the digital future of retail while establishing Litmus7 as the definitive strategic technology partner for enterprise retail transformation. Monitoring of network and firewall infrastructure, including links and connectivity health. Enable Network related metrics in monitoring tools. Detection, triage, and resolution of network-related alerts. Escalation and coordination with customers internal teams and third-party partners during major incidents. Drive P1 and Severity calls till closure of RCA. Drive Change Management Process. Handle large volume of tickets, coordinate internally to closure. Documentation and SOP development to fill current knowledge gaps. Proposing and implementing automation improvements for alerting and response. Maintaining incident tracking, resolution, and reporting via ITSM tools. Configuration, monitoring, and policy management for Palo Alto firewalls and Zscaler VPNs. Incident response and resolution for access, connectivity, and policy-related issues. Ongoing firewall rule management, access control reviews, and configuration changes. Coordination with regional teams to ensure language and time zone alignment during business hours. Participation in internal and external compliance activities, including documentation and policy maintenance. Support for ongoing infrastructure initiatives including upgrades, segmentation, and policy consolidation. Technology Environment Monitoring: LogicMonitor ITSM: ServiceNow Firewall & VPN: Palo Alto, Zscaler Firewalls: Palo Alto 420, 1400, 3200 series (in HA) VPN: Zscaler

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2.0 - 5.0 years

3 - 8 Lacs

Bengaluru

Hybrid

Key Responsibilities Database Administration & Management Install, configure, and maintain MS-SQL Server databases (2014 and higher versions) in both standalone and failover cluster environments Implement and maintain database security, roles, and access controls to ensure compliance and data protection. Execute database backups and restores according to established schedules and recovery requirements Plan and execute SQL Server cummulative and service pack upgrades with minimal downtime impact High Availability & Disaster Recovery Configure and maintain Log Shipping for database redundancy and disaster recovery Implement and manage SQL Server Replication across multiple environments Develop and maintain robust Disaster Recovery processes and procedures Ensure business continuity through effective failover cluster management Support Monthly OS Patching activities and coordinate with Windows team Monitoring Solutions Utilize monitoring tools including LogicMonitor and SolarWinds DPA for proactive database performance monitoring Implement database monitoring strategies and performance tuning to optimize system efficiency Work with ITSM management tools like Wolken for ticket and incident management Performance & Optimization Conduct regular database performance tuning and optimization activities Monitor database health, identify bottlenecks, and implement corrective measures Analyze query performance and recommend improvements for optimal database efficiency Compliance & Documentation Participate in quarterly and yearly auditing processes to ensure regulatory compliance Create and maintain comprehensive system documentation, database runbooks, and compliance audit materials aligned with industry best practices Develop Standard Operating Procedures (SOPs) for new issues and their resolutions Customer Support & Issue Resolution Manage and resolve customer complaints related to database performance and availability Research, identify, and resolve database-related issues Route calls and tickets to appropriate resources and domains for optimal support Identify and escalate critical issues to supervisors when necessary Provide technical support and guidance to end-users and development teams Good to have AWS Services like RDS, S3, Cloudwatch, EC2, VPC, Security groups

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As an experienced L3 Network Engineer/Administrator with 5-8 years of expertise, you will be responsible for designing, implementing, and managing complex network infrastructures. Your role will involve advanced network troubleshooting, optimization, and network security to ensure seamless network connectivity and customer-centric problem-solving. Ideally, you will have experience in a Managed Service Provider environment. Your key responsibilities will include designing, implementing, and maintaining complex network infrastructure. You will be expected to troubleshoot and resolve escalated network issues to ensure optimal performance. Additionally, configuring and managing network hardware such as routers, switches, and firewalls will be a part of your daily tasks. Providing technical leadership and mentoring junior network engineers will also be crucial, along with monitoring and maintaining network security by implementing solutions to mitigate risks effectively. In terms of technical skills, you should be proficient in advanced TCP/IP, DNS, DHCP, VLAN, MPLS, and VPN. Familiarity with high-end routers, switches, firewalls, and load balancers is essential. Knowledge of software such as Cisco IOS, Juniper Junos, Palo Alto PAN-OS, SolarWinds, LogicMonitor, DataDog, and BigPanda is required. Proficiency in protocols like BGP, OSPF, EIGRP, STP, RSTP, VRRP, and experience with security tools like Firewalls (Cisco ASA, Palo Alto, etc.), IDS/IPS, VPNs, and monitoring tools like Nagios, SolarWinds, NetFlow, and PRTG will be beneficial. This is a full-time position, and a Bachelor's degree is preferred for this role. The ideal candidate should have a total of 5 years of work experience. The work location is in person.,

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5.0 - 9.0 years

0 Lacs

pune, maharashtra

On-site

As an experienced L3 Network Engineer/Administrator with 5-8 years of expertise, you will be responsible for designing, implementing, and managing complex network infrastructures. Your role will involve advanced network troubleshooting, optimization, and network security to ensure seamless network connectivity and customer-centric problem-solving. It is preferred that you have experience in a Managed Service Provider environment. Your key responsibilities will include designing, implementing, and maintaining complex network infrastructure, troubleshooting and resolving escalated network issues for optimal performance, configuring and managing network hardware such as routers, switches, and firewalls, providing technical leadership, and mentoring junior network engineers. Additionally, you will monitor and maintain network security, implementing solutions to mitigate risks effectively. You should be proficient in Networking concepts such as TCP/IP, DNS, DHCP, VLAN, MPLS, VPN, hardware including high-end Routers, Switches, Firewalls, Load Balancers, and software like Cisco IOS, Juniper Junos, Palo Alto PAN-OS, SolarWinds, LogicMonitor, DataDog, BigPanda. Knowledge of protocols like BGP, OSPF, EIGRP, STP, RSTP, VRRP, and security elements like Firewalls (Cisco ASA, Palo Alto, etc.), IDS/IPS, VPNs, and tools such as Nagios, SolarWinds, NetFlow, PRTG is essential. This is a full-time position, and a Bachelor's degree is preferred for education qualifications. The ideal candidate should have a total of 5 years of work experience. The work location for this role is in person.,

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

The role requires a strong understanding of Oracle database architecture and administration, along with proficiency in Linux server administration. It is essential to stay updated with the latest developments and best practices in both Oracle databases and Linux systems to effectively manage and optimize their performance. Key Responsibilities include installing and maintaining the Oracle database software, familiarizing with Oracle database management tools and utilities, resolving user-related queries in Production and Test Databases, creating new users and assigning profiles in production databases as per client request, managing and maintaining all database users, logical backup using Export-Import and Data Pump utility, managing Database Structure, Storage Allocation, Table/Index segments, Rollback Segments, Undo Segments, and Constraints. The ideal candidate should have 3+ years of experience in Oracle Database Administration, strong database and operating system concepts, a basic understanding of SQL and PL/SQL programming languages, experience in Oracle Real Application Clusters (RAC) and Data Guard, and experience in Patching and cloning of Oracle database. Additionally, candidates should be able to provide 24/7 operational & project support for Oracle Database Technology and should be willing to work over the weekends for scheduled maintenance activities. Experience with Oracle Engineered Systems such as Exadata, ODA, Virtualization like OLVM, Open Source databases like MySQL or PostgreSQL, MS SQL Server, cloud platforms like Azure, OCI, or AWS, ServiceNow, LogicMonitor, and previous MSP experience are considered additional positives. Interested candidates can send their updated resume to careers@suventure.in/madhuri@suventure.in.,

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8.0 - 12.0 years

20 - 30 Lacs

Bengaluru

Hybrid

Key Responsibilities: Monitoring Architecture & Implementation Serve as the subject matter expert (SME) for LogicMonitor, overseeing design, implementation, and continuous optimization. Lead the development and deployment of monitoring solutions that integrate on[1]premise infrastructure, public cloud (AWS, Azure, GCP), and hybrid environments. Develop and maintain monitoring templates, escalation chains, and alerting policies that align with business service SLAs. Real-Time Dashboards & Visualization Design and build real-time service availability dashboards to provide actionable insights for operations and leadership teams. Leverage LogicMonitors APIs and data sources to develop custom visualizations, ensuring a single-pane-of-glass view for multi-layered service components. Collaborate with application and service owners to define KPIs, thresholds, and health metrics. Automation & Integration Automate onboarding/offboarding of monitored resources using LogicMonitors REST API, Groovy scripts, and Configuration Modules. Integrate LogicMonitor with ITSM tools (e.g., ServiceNow, Jira), collaboration platforms (e.g., Slack, Teams), and CI/CD pipelines. Enable proactive monitoring through synthetic transactions and anomaly detection capabilities. Operations & Optimization Perform ongoing health checks, capacity planning, and tuning of monitoring thresholds to reduce alert fatigue. Establish and enforce monitoring standards, best practices, and governance models across the organization. Lead incident response investigations, root cause analysis, and post-mortem reviews from a monitoring perspective. Required Skills & Qualifications: 5+ years of hands-on experience with LogicMonitor, including custom DataSources, PropertySources, dashboards, and alert tuning. Proven expertise in IT infrastructure monitoring: networks, servers, storage, virtualization (VMware), and containerization (Kubernetes, Docker). Strong understanding of cloud platforms (AWS, Azure) and their native monitoring tools (e.g., CloudWatch, Azure Monitor). Experience in scripting and automation (e.g., Python, PowerShell, Groovy, Bash). Familiarity with observability stacks: ELK, , Grafana, is a strong plus. Proficient with ITSM and incident management processes, including integrations with ServiceNow. Excellent problem-solving, communication, and documentation skills. Preferred Qualifications: LogicMonitor Certified Professional (LMCP) or similar certification. Experience with APM tools (e.g., AppDynamics, Dynatrace, Datadog) and log analytics platforms. Knowledge of DevOps practices and CI/CD pipelines. Exposure to regulatory/compliance monitoring (e.g., HIPAA, PCI, SOC 2)

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5.0 - 8.0 years

15 - 18 Lacs

Hyderabad, Coimbatore

Work from Office

To join our team that can help to design, configure, implementing & maintaining the ServiceHub Network & Servers. Communicate on current processes & suggest if needed. Fix the issues escalated by L1/L2 teams.

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2.0 - 5.0 years

4 - 9 Lacs

Chennai

Work from Office

Job Title: Dashboard Developer Location: Chennai/INDIA Requirements: Ability to work between 2pm to 11pm IST supporting client base in the U.S.A Looking for immediate joiners About the Role: This role is to supplement the IT organization in developing dashboards from various sources that generates system related data, precisely from monitoring systems with the expertise into basic operations of monitoring. Additionally able to script for minimal automations that are required in this domain. Responsibilities: Must be able to develop own dashboards using tools like Power BI, Graphane and Perses etc. Should understand monitoring systems like LogicMonitor, Prometheus or any other open-source monitoring system Able to correlate the data streams and make dashboards to drive business efficiency Candidate Requirements: Must have a good working knowledge in Power BI and Graphane (Other open-source dashboard solutions are added advantage) Need to have a good knowledge about Prometheus, an open source monitoring tool Good working knowledge in managing dockers and Linux DevOps is added advantage however not mandatory Strong understanding of infrastructure is required Good communication skills is required Ability and experience in working with stakeholders of different geographies Willing to learn and scale up as needed

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2.0 - 5.0 years

4 - 7 Lacs

Noida, Greater Noida, Delhi / NCR

Hybrid

Hiring: NOC Operations Engineer | Location: Noida (Hybrid) | Candidates must be open to rotational shifts . We are looking for professionals with 25 years of experience in network/server monitoring and IT infrastructure support . Key skills: LogicMonitor, Dynatrace, AWS CloudWatch, Excel, ticketing tools, basic networking(TCP/IP, DNS, VPN) . Responsibilities include real-time system monitoring, incident detection, basic troubleshooting, log analysis , and collaboration with internal teams/vendors to ensure system uptime. Work with a US-based global IT services firm with presence in 10 countries.

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1.0 - 6.0 years

6 - 13 Lacs

Bengaluru

Work from Office

Position Summary: We are seeking an experienced and highly skilled Lead LogicMonitor Administrator to architect, deploy, and manage scalable observability solutions across hybrid IT environments. This role demands deep expertise in LogicMonitor and a strong understanding of modern IT infrastructure and application ecosystems, including on premises, cloud-native, and hybrid environments. The ideal candidate will play a critical role in designing real-time service availability dashboards, optimizing performance visibility, and ensuring comprehensive monitoring coverage for business-critical services. Role & Responsibilities: Monitoring Architecture & Implementation Serve as the subject matter expert (SME) for LogicMonitor, overseeing design, implementation, and continuous optimization. Lead the development and deployment of monitoring solutions that integrate on premise infrastructure, public cloud (AWS, Azure, GCP), and hybrid environments. Develop and maintain monitoring templates, escalation chains, and alerting policies that align with business service SLAs. Ensure monitoring solutions adhere to industry standards and compliance requirements. Real-Time Dashboards & Visualization Design and build real-time service availability dashboards to provide actionable insights for operations and leadership teams. Leverage Logic Monitor’s APIs and data sources to develop custom visualizations, ensuring a single-pane-of-glass view for multi-layered service components. Collaborate with applications and service owners to define KPIs, thresholds, and health metrics. Proficient in interpreting monitoring data and metrics related to uptime and performance. Automation & Integration Automate onboarding/offboarding of monitored resources using LogicMonitor’s REST API, Groovy scripts, and Configuration Modules. Integrate LogicMonitor with ITSM tools (e.g., ServiceNow, Jira), collaboration platforms (e.g., Slack, Teams), and CI/CD pipelines. Enable proactive monitoring through synthetic transactions and anomaly detection capabilities. Streamline processes through automation and integrate monitoring with DevOps practices. Operations & Optimization Perform ongoing health checks, capacity planning, tools version upgrades, and tuning monitoring thresholds to reduce alert fatigue. Establish and enforce monitoring standards, best practices, and governance models across the organization. Lead incident response investigations, root cause analysis, and post-mortem reviews from a monitoring perspective. Optimize monitoring strategies for effective resource utilization and cost efficiency. Qualification Minimum Educational Qualifications: Bachelor’s degree in computer science, Information Technology, Engineering, or a related field Required Skills & Qualifications: 8+ years of total experience. 5+ years of hands-on experience with LogicMonitor, including custom DataSources, Property Sources, dashboards, and alert tuning. Proven expertise in IT infrastructure monitoring: networks, servers, storage, virtualization (VMware, Nutanix), and containerization (Kubernetes, Docker). Strong understanding of cloud platforms (AWS, Azure, GCP) and their native monitoring tools (e.g., CloudWatch, Azure Monitor). Experience in scripting and automation (e.g., Python, PowerShell, Groovy, Bash). Familiarity with observability stacks: ELK, Grafana, is a strong plus. Proficient with ITSM and incident management processes, including integrations with ServiceNow. Excellent problem-solving, communication, and documentation skills. Ability to work collaboratively in cross-functional teams and lead initiatives. Preferred Qualifications: LogicMonitor Certified Professional (LMCA and LMCP) or similar certification. Experience with APM tools (e.g., SolarWinds, AppDynamics, Dynatrace, Datadog) and log analytics platforms and logicmonitor observability Knowledge of DevOps practices and CI/CD pipelines. Exposure to regulatory/compliance monitoring (e.g., HIPAA, PCI, SOC 2). Experience with machine learning or AI-based monitoring solutions. Additional Information Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

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5.0 - 10.0 years

3 - 7 Lacs

Gurugram

Work from Office

AHEAD is searching for a Virtualization & Compute Engineer to be a part of our Managed Services team. Candidates will be primarily responsible for the overall health and maintenance of virtualization and compute products in our managed services customer environments. Candidates will serve as a valued member of the Managed Services Virtualization team, providing tier2level support for virtualization technologies. The ideal candidate should be eager to learn, customer focused, an effective communicator, self-initiating and able to perform most tasks without direct oversight. Roles and Responsibilities Provide enterprise-level operational support for incidents, problem, and change management activities Investigate and triage technical events and requests needing additional resources Intelligently escalate issues to level 3 engineering Work across technical teams to troubleshoot complex infrastructure issues Work with vendors to resolve virtualization and compute issues Plan and perform maintenance activities Create and maintain detailed documentation Ensure that clients' infrastructure is healthy, stable, documented, and configured with accepted technical best practices Communicate with customers and internal teams with transparency Participate in on-call rotation Complete training and certification as assigned to further skills and knowledge Qualifications Bachelor's degree or equivalent in Information Systems or related field (Unique education, specialized experience, skills, knowledge, training, or certification may be substituted) 5+ yrs of experience with Virtualization technologies Experience with VMware vSphere/VVF required Experience with Nutanix AHV preferred Experience with Microsoft Hyper-V preferred 5+ yrs of experience with operational administration of IT systems 5+yrs of experience with performance monitoring tools (LogicMonitor, Elastic, etc.) 5+ yrs of experience with an enterprise ITSM system. ServiceNow preferred Experience with Cisco UCS and Dell hardware systems required Familiarity with Dell PowerFlex/PowerStore/VxRail preferred Operating System skills with Windows and Linux preferred Understanding of PowerShell and PowerCLI. Ability to create and utilize scripts preferred Managed services or consulting experience preferred VMware Certified Professional certification required ITILv4 certification preferred Soft Skills: Technical troubleshooting and problem-solving capabilities Approach projects and problems with a security first mindset Superior customer service and training skills Possess a strong sense of urgency and ability to set priorities Ability to work without direct supervision Team-oriented collaborator willing to share knowledge and experience Solid communicator with the ability to provide professional documentation Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Ability to effectively interact with all levels of business via phone, written communication, and in person Skilled in achieving results in a customer centric environment Self-motivated, able to work in a fast-paced environment

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7.0 - 12.0 years

1 - 5 Lacs

Gurugram

Work from Office

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Network Engineer is responsible for the day-to-day handling of escalations related to incidents, projects or requests of our managed services customer's environments.Our Senior Network Engineers are a valued member of the Managed Services Infrastructure Practice Network and Voice Services team responsible for providing subject matter expertise incident management, service request management and change management infrastructure support for all Managed Services customers. Responsibilities: Manage and maintain customer Network infrastructure Perform baseline network administration including MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN solutions Perform baseline administration of Amazon Web Services VPCs, CIDR management similar Microsoft Azure Technologies Perform incident management on wide variety of issues impacting Network infrastructure or that are result of failure in its operation Performs adds, moves, and changes on Network infrastructure within expected SLAs Execute Network infrastructure maintenance processes as required by customer Performs troubleshooting with carriers and vendors regarding network hardware and circuit issues Actively contribute to the configuration, layout and performance tuning of the managed Network and Collaboration infrastructure Build and maintain documentation for customer Network infrastructure Perform periodic review of customer Network infrastructure, completing documentation and implementation of continuous improvement opportunities Provide support and cross-training to team members on managed solutions to ensure resilient support model Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA. Manage service requests ensuring adherence to SLAs Assist with cross training of other Tier 2 team members as needed Other duties as assigned Qualifications 7+ years of experience with operational administration of Network Infrastructure 4+ years working with monitoring platforms; LogicMonitor a bonus 3+ years of experience with operational administration of Cisco Infrastructure 3+ years of experience with operational administration of Palo Alto Infrastructure 3+ years of experience with operational administration of Fortinet Infrastructure 3+ years of experience with operational administration of NetScaler Infrastructure a bonus 3+ years of experience with operational administration of F5 Infrastructure a bonus Background with enterprise Routing and Switching technologies Knowledge and experience with Layer 2 and Layer 3 protocols Experience with more than two enterprise LAN, SD-WAN and WAN topologies Strong background with operational administration of Network Management Systems Excellent leadership and mentoring skills High level problem-solving and communication skills Strong oral and written communications skills Bachelors Degree or Equivalent Experience CCNA required. CCNP Enterprise - Bonus Fortinet NSE4 - Bonus PCNSA - Bonus AWS CP Certification - Bonus Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

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4.0 - 9.0 years

7 - 14 Lacs

Bengaluru

Work from Office

Hiring for Logic Monitor L2 position Experience- 4+ Years Position Title - Logic Monitor L2 position Experience- 4+ Skills - Networking Logic Monitor,/ solar wind/zabbix Work location- Bangalore Shift - Rotational 24/7 IF interested please share your profile on- ekta11.kumari@global.ntt Please share profiles with below details Total exp - Rel Exp NP - C CTC - E CTC - C Location. Preferred candidate profile Role & responsibilities Preferred candidate profile

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6.0 - 8.0 years

8 - 12 Lacs

Gurugram

Work from Office

AHEAD is searching for an Application Support Analyst to be a part of our Managed Services team.Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Key Responsibilities: Support 3rd party applications and some home-grown applications Detailed log analysis Perform root cause analysis for issues / provide workarounds to ensure business continuity Create and document application & infrastructure requirements by working with those involved in the development of IT enhancements and changes, including Business Systems staff, developers, business stakeholders, and outside consultants as needed Be able to provide detailed ticket notes Interface with a broad range of customer departments for planning of changes and triaging application issues Interface with 3rd party clients when working on application issues and report delivery Qualifications/ Technology Experience: Minimum of 6-8 years of help desk support experience Min 8 years of experience in application support for ex. (SFTP, Mulesoft, MoveIT, FinOPS etc.) Well versed with APIs. Experience with ticketing systems and change management required General Window Desktop/Windows Server support experience required Familiarity with Microsoft SQL would be considered a plus Well versed with SFTP concept. Familiarity with MoveIT, configuration and Automation considered a plus Familiarity with Tanium considered a plus Experience with performance monitoring tools LogicMonitor, SolarWinds, Elastic, etc. A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education. Managed Services or Consulting experience is a plus Qualifications: Soft Skills Technical troubleshooting and problem-solving capabilities. Approach projects and problems with a security first mindset. Superior customer service and training skills, Strong sense of urgency, ability to set priorities Ability to work without direct supervision. Organized and able to shift tasks as priorities evolve. Team-oriented collaborator willing to share knowledge and experience. Solid communicator with the ability to provide professional documentation. Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels Skilled in achieving results in a customer centric environment

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2.0 - 6.0 years

2 - 6 Lacs

Pune

Work from Office

Incident Management Analyst1 Key Responsibilities Own and manage the end- to- end incident lifecycle , including logging, categorization, prioritization, and resolution tracking. Lead and coordinate Major Incident ( P1/ P2) calls , engaging cross- functional technical teams to restore service as quickly as possible. Provide timely and accurate communication to internal stakeholders, management, and customers during incidents. Drive root cause analysis ( RCA) post- resolution and ensure timely closure of follow- up actions. Maintain documentation for incident response processes, escalation paths, and communication templates. Work closely with Problem Management and Change Management teams to minimize repeat incidents. Monitor trends and key metrics to identify areas for improvement in incident handling. Ensure adherence to SLAs , KPIs, and compliance requirements. Provide incident reporting and analytics to management and stakeholders. Conduct regular incident reviews , including post- mortems and continuous improvement activities. Required Skills & Experience 4+ years of experience in IT Incident Management , with a focus on Major Incident Management ( MIM) . Strong understanding of ITIL processes , especially Incident, Problem, and Change Management. Proven experience coordinating P1/ P2 incident calls and acting as the single point of contact during major incidents. Excellent verbal and written communication skills with the ability to communicate effectively with technical and non- technical stakeholders. Strong troubleshooting skills and the ability to quickly grasp complex systems and dependencies. Experience using ITSM tools ( e. g., ServiceNow, BMC Remedy, Jira Service Management). Ability to remain calm and effective under pressure. Experience working in 24x7 environments is preferred. Preferred Qualifications ITIL v3/ v4 Foundation or Intermediate certification . Experience in managing incidents across cloud, network, application, and security platforms . Familiarity with monitoring and alerting tools ( e. g., Splunk, Datadog, LogicMonitor, SolarWinds). Work Environment May require working in rotational shifts or on- call support during critical events. Ability to work in a fast- paced, global IT operations environment .

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5 - 10 years

1 - 5 Lacs

Gurugram

Work from Office

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. AHEAD is searching for an Onboarding Engineer to be a part of our Managed Services team. Candidates are eager to learn, customer focused, an effective communicator, self-initiating and can perform most tasks without direct oversight. Responsibilities Configure infrastructure in the client environment to be added into monitoring including Network, Server, Storage, Backup, Data Protection, Hyperconverged, ESXi, and other infrastructure. Create client technical documentation. Communicate the status of the onboarding project tasks. Ensure that clients infrastructure is healthy, stable, documented, and configured with accepted technical best practices. Serve as a technical subject matter expert and as an escalation point on complex monitoring issues for the Managed Services team. Qualifications/ Technology Experience: Minimum of 5+ years of related experience in supporting Windows / Linux in an enterprise environment. Experience with Windows, Active Directory, DHCP, DNS, and certificates. Linux OS configuration and troubleshooting preferred. A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education. Managed Services or Consulting experience is a plus. Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels. Skilled in achieving results in a customer centric environment. Self-motivated with the ability to work in a fast-paced environment. Experience with performance monitoring tools Elastic, LogicMonitor, SolarWinds, etc. Ability to effectively interact with all levels of business via phone, written communication, and in person. Team collaboration, responsiveness, ability to multi-task. Strong sense of urgency, ability to set priorities and perform the job with little guidance. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

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5 - 10 years

1 - 5 Lacs

Gurugram

Work from Office

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Event Manager is responsible for managing and optimizing event monitoring processes, focusing on alert tuning and correlation to enhance the efficiency and effectiveness of IT operations. This role plays a key part in ensuring that alerts are actionable, reducing noise, and improving response times. The Event Manager collaborates closely with IT teams, clients, and stakeholders to refine monitoring strategies and ensure alignment with business priorities. The ideal candidate has a strong background in IT event management, monitoring tools, and automation, with a keen focus on continuous improvement to drive operational excellence. Responsibilities: Strategic Planning Develop and implement strategies for alert tuning and event correlation to monitor new technologies, improve monitoring effectiveness and reduce unnecessary noise. Collaborate with clients to understand business requirements and ensure event management aligns with operational goals. Continuously evaluate and refine event management processes to improve response times and incident resolution. Optimization and Analysis Analyze client environments and monitoring data to identify patterns, redundancies, and inefficiencies in alerts. Optimize alert thresholds, rules, and correlation logic to ensure alerts are actionable and relevant. Partner with clients and internal teams to implement best practices for event management and monitoring. Leverage automation to improve event correlation and reduce manual intervention. Collaboration and Communication Work closely with IT service delivery teams to ensure proper integration and alignment of event management processes with broader IT operations. Act as a liaison between clients, monitoring teams, and leadership to communicate event management improvements and outcomes. Provide recommendations and updates to stakeholders on event optimization initiatives and their impact on service delivery. Operational Excellence Oversee the configuration and maintenance of monitoring tools to ensure optimal performance and alignment with client needs. Ensure adherence to ITIL principles and other relevant frameworks in event management processes. Develop and maintain documentation for event management workflows, alert tuning processes, and correlation strategies. Track and report on event management performance metrics, including alert volumes, false positives, and response times. Training and Enablement Provide training and guidance to internal teams and clients on event management best practices, tools, and processes. Foster a culture of continuous improvement and learning within the event management function. Desired Skills and Experience: 5+ years of experience in IT operations, event management, or monitoring systems, with a focus on optimizing alerts and event correlation. Strong understanding of monitoring tools, with experience in Elastic, LogicMonitor, or ServiceNow preferred . Experience with alert tuning, event correlation, and automation to optimize IT operations. Familiarity with ITIL and Service Management processes (e.g., incident, problem, change management). Strong analytical skills, with the ability to assess data and identify opportunities for improvement. Excellent communication and collaboration skills, with the ability to work effectively with clients and cross-functional teams. Experience with scripting or automation frameworks (e.g., Python, PowerShell) is a plus. Organizational skills, attention to detail, and the ability to manage multiple priorities simultaneously. A proactive mindset focused on problem-solving and driving continuous improvement. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

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5 - 10 years

2 - 6 Lacs

Gurugram

Work from Office

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. AHEAD is searching for an Automation Engineer to be a part of our Managed Services team. This individual will provide DevOps functions supporting our growing Managed Services business.This individual will develop automated solutions, implement CI/CD processes, ensure security and compliance, and collaborate with internal teams.The automation engineer must have a strong technical background, analytical skills, and excellent collaboration skills.The ideal candidate will have experience with infrastructure as code, containerization, and orchestration technologies. Roles & Responsibilities: Partner with internal teams to identify and prioritize automation opportunities Develop tools to automate the standup of Elastic Observability for customers and provide ongoinglifecycle management of the platform Develop internal automation tools and applications to reduce upgrade times Develop applications for new customer onboardings to improve accuracy and time to go-live Partner with other teams to integrate automation functions with ServiceNow Implement and maintain CI/CD processes to ensure that changes are tested, approved, and deployed in an automated and secure manner Work with security and compliance teams to implement security and compliance controls and ensure that they are being followed Create and maintain technical documentation. Serve as a subject matter expert and escalation point for automation technologies Communicate with customers and internal team with transparency Complete training and certification as assigned to further skills and knowledge Qualifications: A college degree or equivalent in Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education. Minimum of 5 years of related experience. Managed services or consulting experience required Experience with Scrum methodologies and ability to lead Scrum sessions to optimize software release testing and deployment efforts. Experience with databases (e.g.MySQL, ElasticSearch, etc.) Experience usings release/DevOps Tools (e.g.Jenkins, Artifactory, SonarQube, etc.) Experience with source control tools and methods (Git) Experience with infrastructureas code tools (e.g.Terraform, Ansible) Experience with performance monitoring tools (e.g.Elastic, LogicMonitor, SolarWinds, etc. Strong scripting skills (e.g. Bash, Python) Experience integrating tools with ServiceNow Experience with Linux and Windows operating systems Basic knowledge of enterprise IT systems including Windows, Active Directory, DHCP/DNS, routers/switches, firewalls, storage, compute, virtualization Excellent written and verbal interpersonal skills and ability to build and maintain collaborative and positive working relationships at all levels. Understanding of general IT security principles and how to ingrain security best practices in the development lifecycle Self-motivated with the ability to work in a fast-paced environment Excellent problem-solving and troubleshooting skills Demonstrated commitment to continuous learning and personal development. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

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2 - 7 years

2 - 6 Lacs

Gurugram

Work from Office

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Senior Network Engineer is responsible for the day-to-day handling of escalations related to incidents, projects or requests of our managed services customer's environments.Our Senior Network Engineers are a valued member of the Managed Services Infrastructure Practice Network and Voice Services team responsible for providing subject matter expertise incident management, service request management, and change management infrastructure support for all Managed Services customers. Responsibilities: Manage and maintain customer Network infrastructure Communicate, internally and externally, the status of the incident ticket/service request directly with the customer or broadcast to a larger audience as defined per SLA. Possess the ability to track time worked with a degree of accuracy Perform baseline network administration including, but not limited to MACDs related to firewall, routing, switching, IPSEC, VPCs, SD-WAN, Load Balancer, Authentication servers (ISE TACACS+, SAML) solutions Must possess a working knowledge of APIC / ACI Lead technical troubleshooting of critical network outages. Perform baseline administration of Amazon Web Services VPCs, CIDR management similar Microsoft Azure Technologies, GPC Perform incident management on wide variety of issues impacting Network infrastructure or that are result of failure in its operation Performs adds, moves, and changes on Network infrastructure within expected SLAs Execute Network routine and emergency infrastructure maintenance processes as required by customer Perform troubleshooting with carriers and vendors regarding network hardware and circuit issues, order and coordinate RMA of devices remotely Actively contribute to the configuration, layout and performance tuning of the managed Network and Collaboration infrastructure Build and maintain documentation for customer Network infrastructure Perform periodic review of customer Network infrastructure, completing documentation and implementation of continuous improvement opportunities Provide support and cross-training to team members on managed solutions to ensure resilient support model Manage service requests ensuring adherence to SLAs Assist with cross training of other Tier 2 team members as needed Other duties as assigned Qualifications: 12+ years of experience with operational administration of Network Infrastructure 9+ years working with monitoring platforms; LogicMonitor a plus 6+ years of experience with operational administration of Cisco Infrastructure 6+ years of experience with operational administration of Palo Alto Infrastructure 4+ years of experience with operational administration of NetScaler Infrastructure Experience with GlobalProtect, AnyConnect, FortiClient Advanced experience with Cisco ISE, BGP/EIGRP/OSPF, FMC + FTD/ASA Background with enterprise Routing and Switching technologies Knowledge and experience with Layer 2 and Layer 3 protocols Experience with more than two enterprise LAN, SD-WAN and WAN topologies Strong background with operational administration of Network Management Systems and IPAM Excellent leadership and mentoring skills High level problem-solving and communication skills Strong oral and written communications skills Bachelors Degree or Equivalent Experience CCIE R&S or Security, PCNSE or equivalent level certification desired. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (OTE) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

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4 - 8 years

13 - 18 Lacs

Hyderabad

Work from Office

About The Role #body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{color:rgb(0,0,0) !important;}#body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{background:rgba(230,231,232,1.0) !important;} Apply now Senior Cloud Solutions Technologist Job Location (Short): Hyderabad, India Workplace Type: Hybrid Business Unit: ALI Req Id: 1542 .buttontextb0d7f9bdde9da229 a{ border1px solid transparent; } .buttontextb0d7f9bdde9da229 a:focus{ border1px dashed #5B94FF !important; outlinenone !important; } Responsibilities Design, build, and manage Azure infrastructure, ensuring high availability, performance, and security. Implement DevOps practices using Azure DevOps, CI/CD pipelines, and infrastructure-as-code (IaC) tools. Manage and optimize Azure Kubernetes Service (AKS) clusters, ensuring scalability, security, and efficiency of containerized applications. Configure and maintain Azure-based servers and Citrix Virtual App environments. Optimize performance, security, and disaster recovery strategies across Azure infrastructure, AKS clusters, and Citrix environments. Automate cloud operations using scripting (Python, Bash, PowerShell) and configuration management tools (Puppet and Terraform). Implement monitoring, logging, and alerting strategies for cloud services, applications, and infrastructure. Apply cloud security best practices, ensuring compliance with organizational and regulatory security standards. Collaborate with developers, architects, and infrastructure teams to streamline cloud deployments and ensure operational efficiency. Participate in an On-Call rotation to provide support for critical cloud systems. Education / Qualifications Hexagon is seeking a highly motivated and experienced Site Reliability Engineer (SRE) to design, build, and manage our Azure cloud infrastructure. This role will be instrumental in implementing DevOps practices using Azure DevOps, optimizing and managing Azure Kubernetes Service (AKS) clusters for containerized applications, and configuring and maintaining Azure-based servers and Citrix Virtual Apps and Desktops environments. Should have relevant bachelors degree in Engineering stream. Proficiency with monitoring tools (e.g., Datadog, Prometheus, Grafana, LogicMonitor). Strong understanding of IT infrastructure, including servers, networks, and cloud environments across different OS platforms. Experience with virtualization platforms and cloud security strategies. Hands-on experience with container orchestration (e.g., Azure Kubernetes Service (AKS) or equivalent). Proficient in automation tools (e.g., Puppet and Terraform) and scripting languages (Python, Bash, PowerShell). Experience in setting up alerting and monitoring for containerized and microservices environments (Kubernetes, Docker). Familiarity with DevOps best practices, including CI/CD pipeline development. Strong problem-solving and analytical skills, with a focus on proactive identification and resolution of issues. Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Preferred Qualifications: Azure certifications (e.g., Azure Administrator Associate, Azure Solutions Architect, or Azure DevOps Engineer Expert) are highly desirable. Experience with Citrix Virtual Apps and Desktops administration is a plus. About Hexagon Hexagon is the global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. Our technologies are shaping production and people related ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon (Nasdaq StockholmHEXA B) has approximately 24,500 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at?hexagon.com?and follow us?@HexagonAB. Hexagon’s R&D Centre in India Hexagon’s R&D Centre in India is the single largest R&D centre for the company globally. More than 2,000 talented engineers and developers create innovation from this centre that powers Hexagon's products and solutions. Hexagon’s R&D Centre delivers innovations and creative solutions for all business lines of Hexagon, including Asset Lifecycle Intelligence, Autonomous Solutions, Geosystems, Manufacturing Intelligence, and Safety, Infrastructure & Geospatial. It also hosts dedicated service teams for the global implementation of Hexagon’s products. R&D India – MAKES THINGS INTELLIGENT Asset Lifecycle Intelligence Produces insights across the asset lifecycle to design, construct, and operate more profitable, safe, and sustainable industrial facilities. Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here. .buttontext1c1d8f096aaf95bf a{ border1px solid transparent; } .buttontext1c1d8f096aaf95bf a:focus{ border1px dashed #0097ba !important; outlinenone !important; } #body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{color:rgb(0,0,0) !important;}#body.unify div.unify-button-container .unify-apply-now:focus, #body.unify div.unify-button-container .unify-apply-now:hover{background:rgba(230,231,232,1.0) !important;} Apply now

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