53 Domain Controller Jobs

Dear professional, We are urgently hiring for Active Directory - L3 role for Gurugram Location. Experience relevant for this job 8+ years of experience in Active Directory engineering, with at least 6 years in a senior or Level 3 role. Experience - 10-15 Years L3 Level Experience - 5 Years + Location - Gurugram Please share your profile at salma.saifi@cmsitservices.com.. Key Responsibilities User and Group Management Create, modify, and manage AD users, groups, and permissions. AD Object Recovery Perform AD object recovery using native tools and AD Recycle Bin OU Structure Management Design and implement OU hierarchy based on organizational requirements. Delegation of Control Configure and manage AD permission delegation. Password Policy Configuration Manage domain-wide password policies and Fine-Grained Password Policies (FGPP). Domain Controller Management Promotion, decommissioning, and health monitoring of DCs. Time Synchronization Configure PDC Emulator and ensure time sync across all DCs. Replication Topology Monitor, configure, and troubleshoot AD replication. OU Creation Process Implement and standardize OU creation procedures. DNS Configuration – Manage DNS settings including scavenging, forwarders, and conditional forwarders. Group Policy Management – Configure, delegate, export/import GPOs, and troubleshoot policy-related issues. GPO Backup/Restore – Maintain regular GPO backups and perform restores when required. AD Backup & Restore – Perform and validate AD backups; execute restore procedures when needed. FSMO Role Management – Manage and troubleshoot FSMO roles and operations. Trust Management – Configure and troubleshoot inter-domain and forest trust relationships. Design and implement identity federation solutions (ADFS, Azure AD Connect, SAML, OAuth). Required Skills Strong hands-on experience in Active Directory, DNS, DHCP, Group Policy, and AD replication . Good understanding of FSMO roles, AD Recycle Bin, and OU design . Experience in backup/restore of AD and GPOs . Proficiency in PowerShell scripting for AD administration (preferred). Knowledge of Trusts, Sites & Services, and replication topology . Familiarity with security best practices for AD infrastructure. Qualifications Bachelor’s degree in Computer Science, IT, or equivalent. Microsoft certifications (MCSA/MCSE/Azure AD) are a plus. Thanks and Regards Salma Saifi salma.saifi@cmsitservices.com 7290068760

Office 365 and Exchange online: Lead Administrator L1 /L2 Experience 6 - 10 years Rate :- 100k/m Must Have Skills M365 Tenant Management: M365 Tenant and Platform Administration including configuration and setup Strong exposure on M365 fundamentals including License Management, User & Mailbox, MS teams, OneDrive for Business, SharePoint Online administration, M365 productivity tools, ATP, Azure AD Strong knowledge on PowerShell scripting for Tasks automation using various PS modules Hands-on knowledge on Azure AD, Azure AD connect for M365 modules Experience in Azure and Microsoft 365 security and identity Experience in Microsoft Defender for Office 365, Identity Protection, and Intune Experience in AIP & DLP administration and support Should have good understanding on Monitoring and reporting of Service Health & Message Centre Exchange: Hands on experience in migration of mailboxes from exchange 2010/2013/2016 to Office 365 Hands on experience in migration of public folders from exchange 2010/2013/2016 to Office 365 Hands on experience in migration of exchange 2010/2013 to exchange 2016 Knowledge about hybrid environment Knowledge about hybrid mail flow (centralized and de-centralized) Knowledge about compliance and protection management like retention policies, filters , e-discovery , DLP , quarantine Knowledge about mail flow connectors, SPF, DKIM, DMARC Knowledge about Azure active directory, MFA, group license Knowledge about calendar free/busy sharing Knowledge about Skype for business, Teams, SharePoint Hands on experience in On-Prem exchange servers 2010/2013/2016 Knowledge about DAG servers, relay servers, mail routing Strong troubleshooting skills on DAG, mailbox database and routing issues Knowledge about Intune, MAM, MDM and conditional access policies Deployment of Exchange Servers All Roles and Services Strong understanding of performance analysis Strong experience using Exchange Databases, Roles, DAG, Client Access Role, Transport Role . Mailbox administration, Maintenance of Exchange services Deployment and Management of Hybrid Exchange servers. Troubleshooting issues on Exchange services Hands on experience on mailbox migration and support for migration Hands on experience on Disaster recovery, Critical Incident Management, Root Cause Analysis Experience in Testing and implementing Cumulative Update released by Microsoft. Good practices on Configuration and Change Management, Incident and Problem Management. SLA metrics and Escalations for Manage Now R1 Ticketing tool. Experience of Installation, configuration, Migration and deployment of Exchange Server Sound Knowledge of Active Directory/Domain Controllers. Establish and implement policies, procedures, and technologies Microsoft Certification on Exchange 2013/2016 Excellent Customer Service oriented professional Take initiative and feel responsible for your work environment Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: Microsoft Exchange Server Admin. Experience: 3-5 Years.

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Governance, Risk, and Compliance (GRC) Good to have skills : Servicenow Tools Administration Minimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer with expertise in ServiceNow Governance Risk and Compliance (GRC), you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions using ServiceNow GRC. Roles & Responsibilities: Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow GRC. Design and develop ServiceNow GRC applications, including configuring workflows, business rules, UI pages, and UI actions. Ensure compliance with ServiceNow best practices and standards, including maintaining documentation and conducting code reviews. Provide technical guidance and mentorship to junior team members, including conducting training sessions and knowledge sharing. Professional & Technical Skills: Must To Have Skills:Expertise in ServiceNow Governance Risk and Compliance (GRC). Good To Have Skills:Experience in ServiceNow Tools Administration. Strong understanding of ITIL processes and ServiceNow platform capabilities. Experience in designing and developing ServiceNow GRC applications, including configuring workflows, business rules, UI pages, and UI actions. Experience in conducting code reviews and maintaining documentation. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Additional Information: The candidate should have a minimum of 7.5 years of experience in ServiceNow GRC. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions using ServiceNow GRC. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : Servicenow Tools Administration Minimum 5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As a ServiceNow HR Application Designer, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve working with the ServiceNow HR Service Management module and collaborating with cross-functional teams to ensure successful implementation. Roles & Responsibilities: Design and develop ServiceNow HR Service Management module solutions to meet business requirements. Collaborate with cross-functional teams to ensure successful implementation of ServiceNow HR Service Management module solutions. Assist in defining requirements and designing applications to meet business process and application requirements. Provide technical expertise in the development and implementation of ServiceNow HR Service Management module solutions. Ensure that ServiceNow HR Service Management module solutions are scalable, maintainable, and meet performance requirements. Professional & Technical Skills: Must To Have Skills:Strong experience in ServiceNow HR Service Management module. Good To Have Skills:Experience in Servicenow Tools Administration. Experience in designing and developing ServiceNow HR Service Management module solutions. Strong understanding of ServiceNow HR Service Management module functionality and capabilities. Experience in integrating ServiceNow HR Service Management module with other ServiceNow modules. Experience in ServiceNow HR Service Management module configuration and customization. Additional Information: The candidate should have a minimum of 5 years of experience in ServiceNow HR Service Management module. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow HR Service Management module solutions. This position is based at our Bengaluru office. Qualifications Engineering with ServiceNow Certification

Role: Principal Consultant- AD Experience: 9+years Location: Hyderabad Hybrid Mode Note: Immediate and serving notice are only preferred Mandatory Skills: Entra ID [App registration, app proxy, SSO, Conditional Access policies, user / group management, MS graph APIs] Active Directory, DNS, Group policies, DHCP, File servers, Certificate Authority, Domain Controllers patching, Windows servers. Role & responsibilities Qualifications we seek in you! Minimum Qualifications / Skills Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 8-10 years of experience in managing Active Directory infrastructure and operations within a large enterprise environment. (Entra ID [App registration, app proxy, SSO, Conditional Access policies, user / group management, MS graph APIs], Active Directory, DNS, Group policies, DHCP, File servers, Certificate Authority, Domain Controllers patching), Windows servers. Deep understanding of Active Directory, including forests, domains, trusts, and replication. Expertise in AD security practices, including privileged access management, MFA, and auditing. Strong knowledge of Windows Server environments and related infrastructure. Experience with PowerShell scripting for automation and management of AD tasks. Knowledge with cloud-based identity services (e.g., Azure AD, AWS IAM) and hybrid AD environments. Excellent problem-solving skills and the ability to troubleshoot complex issues. Secondary Skills Certification in Microsoft technologies, such as MCSA: Windows Server or MCSE: Core Infrastructure. Experience with Azure Active Directory or hybrid cloud environments

Active Directory Fundamentals In-depth understanding of: DC Locator process Kerberos authentication process NTLM authentication process AD replication and its components (High Watermark, UTC Table, Invocation ID, GUID, etc.) Group Policy components and Group Policy Engine AD trusts and their usage AD security concepts Migration and Transition (DC, DHCP & DNS) Hands-on experience with transition and migration-related activities End-to-end knowledge of Domain Controller upgrade process Troubleshooting Skills Strong troubleshooting skills in: Kerberos NTLM Time sync Lingering objects Replication issues Directory Services Proficient in: LDAP Global Catalog SPNs Scripting and Automation Good command of PowerShell scripting Advanced Active Directory Concepts Detailed understanding of: SID filtering SID quarantine Selective authentication Strict replication Metadata cleanup process and requirements Replication and Group Policy In-depth knowledge of: AD replication and its components (High Watermark, UTC Table, Invocation ID, GUID, etc.) FRS and DFSR Thorough knowledge of Group Policy processing Windows Time Synchronization Configuration NTP Server Setup: Configure and manage Network Time Protocol (NTP) servers to provide accurate time synchronization. Client Configuration: Set up client devices to synchronize with the NTP server. Stratum Management: Ensure NTP servers are configured with appropriate stratum levels for optimal accuracy. Time Source Selection: Choose reliable time sources, such as external time servers or GPS. Leap Second Handling: Implement mechanisms to handle leap seconds and prevent time discontinuities. Security Configuration: Secure NTP servers against unauthorized access and tampering. Monitoring and Logging: Monitor NTP server performance and log synchronization events. Troubleshooting: Diagnose and resolve time synchronization issues, such as clock drift and synchronization failures. Domain Name System (DNS) DNS Server Configuration: Set up and manage DNS servers to resolve domain names to IP addresses. Zone Management: Create and manage DNS zones, including primary and secondary zones. Record Management: Maintain DNS records (A, AAAA, CNAME, MX, etc.) for accurate name resolution. Dynamic Updates: Implement dynamic DNS updates for automated record management. Failover and Load Balancing: Implement DNS failover and load balancing for high availability. Security and Compliance: Protect against DNS-based attacks (e.g., DDoS, DNS spoofing). Monitoring and Troubleshooting: Monitor DNS services and resolve name resolution issues. Problem Analysis and Documentation RCA (Root Cause Analysis) preparing skills Documentation skills Disaster Recovery and Backup Knowledge of: Disaster recovery AD backup and restore concepts, process, and different ways Dynamic Host Configuration Protocol (DHCP) DHCP Server Configuration: Automate IP address assignment. Scope Management: Manage address pools and lease durations. Reservation Management: Ensure consistent IP for specific devices. Failover and Load Balancing: Implement high availability. Lease Monitoring: Optimize IP address usage. Security and Compliance: Protect against unauthorized access. Troubleshooting: Resolve IP conflicts and connectivity issues. Public Key Infrastructure (PKI) CA Deployment and Management: Issue and manage digital certificates. Certificate Templates: Create templates for various uses. Certificate Enrollment: Implement enrollment processes. Certificate Revocation: Manage revocation lists. Key Management: Securely manage private keys. PKI Integration: Integrate with security solutions. Policy Management: Enforce PKI policies and compliance. Monitoring and Auditing: Monitor PKI security and performance. Troubleshooting: Resolve certificate and key issues. Active Directory Federation Services (ADFS) Federation Configuration: Design and manage ADFS for SSO. Claims-Based Authentication: Configure secure authentication policies. Trust Relationships: Establish and maintain trust with partners. Token Signing Certificates: Manage certificates for token security. ADFS Integration: Integrate with other identity solutions. Monitoring and Troubleshooting: Ensure ADFS performance and resolve issues. Microsoft Intune Device Management: Enroll and manage devices (mobile, desktop, and IOS) using Intune's MDM and MAM capabilities. Policy Configuration: Create and enforce device compliance policies, configuration profiles, and security baselines. Application Management: Deploy, update, and manage applications across various platforms. Conditional Access: Implement conditional access policies to control access to corporate resources based on device compliance and user risk. Endpoint Security: Understand endpoint security settings, including antivirus, firewall, and threat protection. Remote Actions: Perform remote actions like wiping, locking, or resetting device passcodes. Monitoring and Reporting: Monitor device status, compliance, and security events, and generate reports for insights. Integration: Integrate Intune with other Microsoft 365 services and third-party solutions for enhanced functionality. User Support: Provide user support for device enrollment, policy compliance, and application issues. Expertise on Identity & Access Management – Entra ID Microsoft Entra ID (Azure Active Directory): Configure and manage Azure AD for user authentication, authorization, and directory services. Microsoft Entra External ID: Set up and manage external identities for partner collaboration and customer access. Microsoft Entra ID Governance: Implement identity governance features for access reviews, entitlement management, and lifecycle workflows. Microsoft Entra ID Protection: Configure and monitor identity protection policies to detect and mitigate identity-based risks. Microsoft Entra Internet Access: Manage access to internet resources and applications through secure gateways. Microsoft Entra Private Access: Secure access to private networks and resources using VPN and other secure connectivity solutions. Microsoft Entra Permissions Management: Manage and audit permissions across applications and services to ensure least privilege access. Microsoft Entra Verified ID: Implement verified ID solutions for enhanced identity verification and trust. Microsoft Entra Workload ID: Manage and assign identities specifically for workloads and applications within Microsoft Entra. Microsoft Entra Domain Services: Provide managed domain services for legacy applications and seamless integration with Azure AD. Azure Key Vault: Securely store and manage cryptographic keys, secrets, and certificates. Key Responsibilities: Policy Configuration: Develop and enforce identity and access management policies across all Entra services. User and Group Management: Manage user accounts, groups, and roles for efficient access control. Security Monitoring: Monitor identity and access activities for anomalies and potential security threats. Compliance and Auditing: Ensure compliance with regulatory standards and conduct regular audits of identity and access configurations. Integration: Integrate Entra services with other Microsoft and third-party solutions for comprehensive identity and access management. User Support: Provide support for identity and access-related issues, ensuring a smooth user experience. Documentation: Maintain detailed documentation of identity and access management configurations, policies, and procedures.

Role & responsibilities Oversee 100% of the requests, incidents and problems. Manages and coordinates urgent and complicated support issues. Train, coach and mentor L1/L2 Technical Support Engineers. Manage 24X5/7 service availability and SLA adherence. Establish and implement ITIL standards in service delivery practices. Act as escalation point for all requests and incidents. Develop and mature phone/ticket/email escalation processes to ensure free flowing escalation and information within the organization. Lead IT and Support Helpdesk project for on-time and quality closer. Maintain IT service desk policies, procedure documentation, records and reports in compliance with organization, ISO, HIPPA and HITRUST compliances requirements. IT Asset Management. Vendor management for procurement, repair and maintenance Foster positive end-user, cross function relationships and drive customer satisfaction. Develop and maintain Technical Support knowledge base. Maintain departmental staffing by recruiting, selecting, orienting, and training employees and developing personal growth opportunities. Develop employees within their roles via coaching, counseling, and disciplining employees. Conduct regular check-ins with all direct reports to monitor performance, track progress on the completion of work duties and responsibilities and discuss successes and challenges. Conduct annual performance evaluations for all direct reports Manage process for communicating outage/emergency activities to the organization. Provide data and reporting of KPIs and trends to IT department and others in ad-hoc, weekly, monthly and as needed. Will drive Ticket Deep Dive and develop strategies for improvement. Review survey feedback to improve services, tools and support experience. Preferred candidate profile Graduate in Engineering/Technical discipline having knowledge of servers and desktop O.S., O365, networking, firewall, Windows AD, Domain controller, All PC/Laptop/Server Hardware, Tablets, software applications, server maintenance, etc. At least 15 years + years of total IT experience with a minimum of 5 years of experience with IT Helpdesk/Service Desk management in Enterprise environment 24X5/7 Global Support Operations ManagementITIL Certification Microsoft and Azure Certification is an added advantage Strong leadership capability, Deep IT/PC troubleshooting knowledge, Excellent customer Service Skills, Excellent problem solving skills Strong coordination skills to work with multiple cross functions Proactive and creative, Attention to detail, Excellent research skills Excellent English communication skill (both Written & Verbal) Customer-centric Problem Solver Critical thinker

Manager / Assistant Manager (Systems) Department : Information Technology Company Profile Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health care and media companies in the United States. Health care providers serviced by Credence include medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories. In the telecommunication vertical, Credence serves four of the top five providers in the United States. Our Group Companies: Credence Resource Management, LLC - Focuses on providing Receivables Management and voice based BPO services, is the flagship company of the Credence Group. Innoval Global Solutions, LLC & Medstat Inc - Provide RCM services to health care providers. iValuate Global Technologies - Provides Technology platforms that enhance productivity and compliance for creditors and health care providers. Our mantra is Excellence Beyond Belief. Challenges, growth opportunities, and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our team is encouraged to continually explore their talents and pursue their interests giving them the authority to gain the knowledge and skills to truly be the master of their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of our team. Headquartered in Dallas, Texas, we have delivery offices in San Jose, California; Natchez, Mississippi; Mesa, Arizona and Pune, India. Explore www.credencegs.com to discover more about our company and check out our Careers page at www.credencegs.com/careers/ for exciting job opportunities! Credence Resource Management v3.0 Effective January 31, 2025 Position Overview We are seeking an experienced and detail-oriented IT Infrastructure Manager to oversee the daily operations, maintenance, and security of our IT infrastructure. This role involves managing key IT systems, ensuring high availability, and leading a team responsible for IT support, network administration, and security measures. You will work closely with cross-functional teams to support the organizations technology needs and ensure efficient service delivery across the IT department. Job Roles & Responsibilities IT Infrastructure Management: Oversee and manage the day-to-day operation of IT infrastructure, including servers, storage, networks, and security systems. Ensure all systems are running optimally and efficiently. Server & Network Administration: Manage and troubleshoot a range of systems including Windows Servers, Domain Controllers, File Servers, and Office 365 email. Administer Active Directory, Group Policies, and Endpoint Security solutions. ¢ Backup & Patch Management: Ensure proper backup processes are in place and regularly tested. Manage patch management processes to ensure all systems are secure and up to date. IT Security Management: Develop and enforce IT security policies and procedures to protect organizational data and systems. Work to maintain a secure network environment by implementing proactive security measures. ¢ ¢ IT Asset & Inventory Management: Maintain an accurate record of IT assets and inventory. Manage the lifecycle of hardware and software resources, ensuring proper allocation, deployment, and retirement. Helpdesk & Service Desk Operations: Supervise and manage the Helpdesk and Service Desk functions, ensuring timely and effective resolution of IT issues and support requests from employees and stakeholders. ¢ ¢ Team Leadership: Lead, mentor, and managing a team of Helpdesk engineers and support staff, promoting a culture of excellence and continuous improvement within the team. Documentation & Process Improvement: Ensure robust documentation practices for system configurations, IT policies, incident responses, and troubleshooting procedures. Regularly review and improve existing IT processes for efficiency and accuracy. Credence Resource Management v3.0 Effective January 31, 2025 Candidate Requirements ¢ ¢ ¢ Experience: At least 5 years of experience in IT support, including network and server management, with a solid understanding of IT infrastructure management. Technical Expertise: Hands-on experience with Windows Server environments, Active Directory, Group Policies, O365, data backup systems, and endpoint security management. Network & System Administration: Strong knowledge of computer networks, network administration, and installation of network systems. Familiarity with data center management and governance. ¢ ¢ ¢ ¢ ¢ Security & Compliance Knowledge: Understanding of IT security principles, frameworks, and standards, including ITIL, ISO27001, and PCI DSS. Problem-Solving Skills: Excellent troubleshooting abilities in complex IT environments, with a strong focus on minimizing downtime and ensuring efficient IT operations. Availability: Open to working in a 24/7 environment to support the organizations IT infrastructure and ensure timely issue resolution. Communication Skills: Strong written and verbal communication skills in English, with the ability to interact effectively with offshore users and cross-functional teams. Certifications: Relevant certifications such as ITIL, CompTIA Network+, or Microsoft Certified Solutions Expert (MCSE) would be an advantage.

Role Overview: Trellix is hiring for Senior Software development engineer with 3 to 7 Years of experience in product development. About Role: Design and implement product feature requirements. Troubleshoot customer issues and work with appropriate development, product teams on issue resolution on an end-to-end basis. Being aware of current technology trends & factoring this into current design and implementation. Interpret architecture and provide implementation documents. You will document details of functionality, and design of a component. Can understand the impact of code changes- both programmable and logical changes. Can "piece together" relevant existing functionality and quickly produce a prototype or solution. About You 5 to 7 years of working experience with strong programming skills in Golang . Good experience on Linux system. Good experience of Data structures and Algorithms. Strong Knowledge of Domain Controllers, general distributed computing and sockets, SSL and Certificates. Good communication skills and like to collaborate with different teams within the organization, can effectively explain complex scenarios. Ability to design and document Class Diagrams, Sequence flows etc. Programming knowledge with skills in C/C++. Programming knowledge with WMI, Microsoft AD (nice to have )

Role & responsibilities Should have Service Desk Knowledge with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools). System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin center, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog'/'Site 24/7' etc. On-Prem (must know AD, Domain Controller). Must know 'Service-Now' and familiar with ITIL process. Good interpersonal skills and ability to communicate with the US or Foreign customers following the generic quality metrices. Preferred candidate profile Note: Looking for Immediate Joiners (0-20 Days) Strong Communication Skills with International Customer Support Experience is required Conducting F2F Interviews on 3rd Sep, 2025 at Electronic City office Please share your updated CV on: dhanunjaya.p.m@happiestminds.com

Only FOR Pune / Technical Support / International BPO Technical Support Analyst || International BPO ' FOR PUNE ONLY CANDIDATES HAVING NOTICE PERIOD OF MORE THAN A WEEK PLS DO NOT APPLY LOOKING FOR IMMEDIATE JOINER FRESHER CAN ALSO APPLY (Must have Technical Knowledge ) OR 1 Yr of Technical Support Exp Salary Based on the Exp of Candidate WORK FROM OFC Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Competitive salary (3 LPA 4.5 LPA based on experience and performance) Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs

We are looking for candidates with muin one year experience troubleshooting on Softwares Candidate from International Customer Support are also welcome with knowledge on Desktop and Softwares. 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 8604554527 7251848029

We are looking for candidates with muin one year experience troubleshooting on Softwares Candidate from International Customer Support are also welcome with knowledge on Desktop and Softwares. 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 9654961056 8604554527 7251848029

Your new role challenging and future-oriented You would be responsible for all system administration requirements like installation, upgrades, and updates of DCS Systems (SPPA T3000) before the delivery of components to customers as well as during the after-sales service phase. You would be part of remote service support center and would support customers in troubleshooting of problems faced by customer. As part of your profile there would be requirement of travelling to many project sites during installation as well as service phase of I&C Systems. You have great opportunity to work with global remote support centers and global teams We dont need superheroes, just super minds Youre a bachelors in engineering with 3 to 5 years of experience in system administration of Instrumentation & Control (I&C)/PLC systems. Youve great knowledge and experience of DCS & PLC Systems Youve great knowledge of SPPA T3000 control system and know-how on the system administration and troubleshooting would be an added advantage. Youve great knowledge of network implementation including switches, firewalls, router etc. Youve professional exposure in implementation of cyber solutions like NIDS, Application Whitelisting, Domain Controller, SIEM Solutions would be added advantage.

Your new role challenging and future-oriented You would be responsible for all system administration requirements like installation, upgrades, and updates of DCS Systems (SPPA T3000) before the delivery of components to customers as well as during the after-sales service phase. You would be part of remote service support center and would support customers in troubleshooting of problems faced by customer. As part of your profile there would be requirement of travelling to many project sites during installation as well as service phase of I&C Systems. You have great opportunity to work with global remote support centers and global teams We dont need superheroes, just super minds Youre a bachelors in engineering with 3 to 5 years of experience in system administration of Instrumentation & Control (I&C)/PLC systems. Youve great knowledge and experience of DCS & PLC Systems Youve great knowledge of SPPA T3000 control system and know-how on the system administration and troubleshooting would be an added advantage. Youve great knowledge of network implementation including switches, firewalls, router etc. Youve professional exposure in implementation of cyber solutions like NIDS, Application Whitelisting, Domain Controller, SIEM Solutions would be added advantage. This role is based in Gurgaon, where youll get the chance to work with teams impacting entire cities, countries and the shape of things to come.

We are looking for candidates with muin one year experience troubleshooting on windows Servers, AD, DHCP, DNS. Knowledge or Exp on Exchange and cloud will be add on B2B International Voice 5Days Working Pick and Drop Salary + Bonus + Incentives Required Candidate profile Company will give proper training for 3 months Certification rembursement Good Career opportunity Career boosting program for details reach 9873356699 9654961056

Role Overview: Trellix is hiring for Senior Software development engineer with 3 to 7 Years of experience in product development. About Role: Design and implement product feature requirements. Troubleshoot customer issues and work with appropriate development, product teams on issue resolution on an end-to-end basis. Being aware of current technology trends & factoring this into current design and implementation. Interpret architecture and provide implementation documents. You will document details of functionality, and design of a component. Can understand the impact of code changes- both programmable and logical changes. Can "piece together" relevant existing functionality and quickly produce a prototype or solution. About You 5 to 7 years of working experience with strong programming skills in Golang . Good experience on Linux system. Good experience of Data structures and Algorithms. Strong Knowledge of Domain Controllers, general distributed computing and sockets, SSL and Certificates. Good communication skills and like to collaborate with different teams within the organization, can effectively explain complex scenarios. Ability to design and document Class Diagrams, Sequence flows etc. Programming knowledge with skills in C/C++. Programming knowledge with WMI, Microsoft AD (nice to have )

Active Directory | Technical Support | 8 LPA || O365 | DNS | DHCP Hiring For Commercial Business B2B Process Grad/UG 1 year exp into International BPO Tech Support On Papers can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon / Pune / Bangalore Immediate joiners only Job description Looking for immediate joiners, Senior Technical Advisor/International Voice, (AD/Server/Networking) Role & responsibilities: US Voice Process Profile Requirement: 1. UG / Grad both eligible with 1year of documented Technical Experience (Min 1 yr Windows Server Exp for Premier) 2. Internal Students not eligible 3. Designation offered: Technical Support Associate 4. Core Competencies/Skills/Knowledge: a. Strong Problem Solving and Troubleshooting Skills & thinks logically. b. Working knowledge of personal computer architecture and network architecture. c. Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies). d. EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers. They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA e. Working/knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional f. MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems recommended. g. Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage. Excellent English Communication mandate* Salary : 30% hike, upto 8 LPA Interested can share their resume on ankita2.jobfinder@gmail.com CALL- 8840819455

Active Directory || Tech Support || Server Support || O365 || Exchange Grads/ UGs Salary up to 3.5lpa - 8.4lpa (Based on last salary 25-30% hike) Location- Gurugram / Pune Excellent comms & written skills Call for more details Required Candidate profile Need strong knowledge & experience in Active Directory, DNS, DHCP, O365 & it's products, FSMO, Group policy, etc. Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Role: Technical Support - Voice / Blended Perks and benefits Both side Cabs Interested can share their resume on ankita2.jobfinder@gmail.com ' CALL- 8840819455

Responsibilities and Duties Act as L2 escalation point for unresolved cases and come up with a technical way ahead for challenging and unsolved IT SD Support cases Work on other newly assigned cases from queue as per queue management. Acts as technical mentor on floor to offer quick technical assistance to engineers. Trains new hires with IT SD technical training program. Train, coach, and mentor L1/L2 Technical Support Engineers on technical aspects. Acts as problem manager to come out with resolution for IT SD escalations. Demonstrable ability to think around issues and look at the wider picture in order to provide solutions through a variety of problem-solving techniques Acts as technical SME on floor for ticket resolution. Create internal and end users KB Articles. Conduct technical awareness and troubleshooting trainings for existing staff. Create SOP on recurring issues to capture troubleshooting steps. Vendor management for product related deployment, upgrade, and escalation management. Ensure ticket documentation, categorization and classification are precise. Ensure compliance and process adherence in all transaction and service delivery. Partner with cross-functional teams to assist with troubleshooting Major Incidents impacting IT services as needed. Work in 24X7 rotational shift to provide round the clock IT Support to customers as per scheduled shift roster. Identify opportunities to improve First Contact Resolution of Incidents by Service Desk, by partnering with wider IT functions, proactive documentation/communication. Take ownership and deliver on tasks assigned related various IT projects. Knowledge and understanding of best practice frameworks (such as ITIL, ISO20k). Desired skills & competencies Bachelor's degree in computer science, Information Technology, or related field. Expert in Microsoft products / solutions like desktop and server O.S., AD/Domain controller, WSUS, Bit locker, Azure AD, O365. Sound knowledge of Endpoint security, DLP Products, WDS, SCCM. Sound knowledge of windows OS, MS Severs, endpoints hardware and related troubleshooting At least 5 years + years of total IT experience with minimum 2 years of experience with IT Helpdesk / service desk in resolving technical escalation at level 2 and above profile. Microsoft/O365/Azure Certification. Networking, security certification is an added advantage. Drive, self-motivation, and ability to work under own initiative. Proactive and creative, Attention to detail, Excellent research skills. Excellent English communication skill (both Written & Verbal).

Hiring For Commercial Business B2B Process Grad/UG with 1 year exp into AD can apply. Salary upto 8.40 LPA Night shifts 5 days working, 2 offs Both side cabs Gurgaon Immediate joiners only Call/WhatsApp Swati 9354911204 Yashraj 9910986621 Required Candidate profile Candidate must have excellent communication skills. Must have exp into DNS / DHCP / Telnet / Share point / FSMO / Group Policy / In tunes / EXOP / ODSP / Active Directory / O365 / EPS Etc. Perks and benefits Both side Cabs

Your Role Provide daily operational support for AD, DNS, DHCP, and Entra ID, including replication and domain controller health checks. Manage user and group lifecycles, enforce RBAC, and support onboarding/offboarding processes. Configure and maintain MFA, SSO, conditional access, and monitor security logs for compliance. Troubleshoot and resolve identity, authentication, and access-related incidents across AD and Entra ID. Maintain SOPs, update knowledge base articles, and assist with server patching and security updates. Your Profile 4 to 6 years of experience in Active Directory, DNS, DHCP, and Entra ID administration and support. Expertise in identity and access management, including user/group lifecycle, RBAC, MFA, SSO, and conditional access policies. Strong understanding of authentication protocols, domain controller health monitoring, and AD replication troubleshooting. Skilled in documenting SOPs, updating knowledge bases, and ensuring compliance with organizational security standards. What You Will Love Working at Capgemini Support enterprise-scale identity and access management environments using Active Directory, DNS, DHCP, and Entra ID. Collaborate with global teams to implement secure authentication solutions including MFA, SSO, and conditional access policies. Clear career progression paths from engineering roles to architecture and consulting. Be part of mission-critical projects that ensure security, compliance, and operational efficiency for Fortune 500 clients. Location - Hyderabad,Mumbai,,Pune

Profile Background We are looking for a detail-oriented Active Directory/Authentication Engineer with expertise in DNS management and Azure Active Directory to join our team. This role will focus on, maintain and manage our Active Directory and DNS infrastructure, ensuring seamless integration with Azure AD to support both on-premises and cloud environments. The ideal candidate will have hands-on experience with DNS management, hybrid identity solutions, and a solid understanding of authentication protocols What will you be responsible for? Manage and optimize the Active Directory environment, including forests, domains, sites, organizational units (OUs), and Group Policy Objects (GPOs). Perform Domain Controller promotions and decommissions, ensuring seamless transitions and data integrity. Implement and manage GPOs to enforce IT security policies, compliance standards, and organizational requirements. Manage AD groups, users, and OUs ensuring appropriate permissions and efficient AD administration. Manage, maintain and troubleshoot DNS infrastructure for both on-premises and Azure environments. Configure and manage DNS zones, records, and conditional forwarders to support Active Directory and application needs. Troubleshoot DNS-related issues, ensuring high availability and reliability of the DNS infrastructure. Help managing PKI / SSL certificates. Troubleshoot certificate issues. Who are we looking for? 3-5 years of experience in Active Directory, Windows 2022 Core, and DNS administration in an enterprise environment. Hands-on experience with Azure Active Directory Proven experience with DNS management, including DNS zone configurations and troubleshooting. Proficient in Active Directory, DNS management, and Azure AD. Strong PowerShell scripting skills for automation and administration Familiarity with RESTful API implementation and troubleshooting. Understanding of DNS security measures, such as DNSSEC, and best practices for Active Directory and DNS integration.

Role & responsibilities Analyze the organizations network and system requirements. • Research and analyze the network devices, protocols, services, and standards to support network activities. • Install and maintain network servers and operating systems to ensure backup copies of all files are securely stored at a specific location. • Troubleshoot problems with network devices and perform updates when required. • Install, configure, and maintain multi-user software on the servers. • Administer and maintain end-user accounts, authentication, and permission rights. • Install, configure, and maintain network communications and other networking devices such as hubs, switches, and UPS. • Maintain and perform the necessary needs of all network-connected devices. • Manage security solutions, such as anti-virus, firewall, and intrusion detection systems. • Install the software, hardware, and other devices to meet the organization’s network requirements. • Guide the System Administrator in the maintenance of the VOIP system.

Must Have Skills Windows Servers | Domain Controllers | Active Directory | Azure Active Directory | Group Policy Enterprise Proxy Solution - Preferably Zscaler or Netskope. Inline CASB, Web DLP. Zero Trust Platform (Zero Trust Application Access / Zero Trust Remote VPN) Privilege Access Management (PIM/PAM) Basics of hardware, networking, IP addressing, VLAN, LAN, WAN, MPLS Endpoint Security Management. Preferably EDR/XDR CS Falcon, Sentinel One, MS Defender for Endpoint, DLP, ATP, Web Security. Good in Soft skills, logical and analytical thinking, troubleshooting and problem management, ticketing systems, SLA Management, Good to have Azure information protection Microsoft Enterprise Mobility and Security Office 365 Security administration Cloud Computing Basics with Azure / AWS Security administration Web Application Firewall management. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Additional Information 100% Work from Office (24 X7) Rotational shifts Current office location is Vikhroli however team will move to Thane (GB) in few months Job Location