Immediate Hiring - International Voice Process

Job Title:

Company:

International Customer Voice Support Executive

Roles & Responsibilities

• Handle

  inbound and outbound international calls

  from drivers, ensuring clear and accurate communication.

• Provide step-by-step instructions

  and effectively resolve driver or customer queries.
• Perform

  accurate and timely data entry

  for car auctions, cargo details, and shipment records.
• Maintain records, documentation, and ensure timely system updates.
• Collaborate with the

  operations team

  to improve process flow and efficiency.
• Deliver

  professional, high-quality customer service

  , ensuring customer satisfaction and support excellence.

Requirements

• Education:

  Graduate (any discipline)

• Experience:

• Minimum 1 year in voice support or BPO preferred.
• Freshers with excellent spoken English and a willingness to learn are encouraged to apply.

• Language Skills:

  Fluency in English (spoken and written) is mandatory.

• Typing Speed:

  30 WPM with at least 80% accuracy.

• Shift Timing:

  5:00 PM 2:00 AM IST (Night Shift)

• Work Mode:

  On-site only (no remote work).

• Transport:

  Own transport required (no company transport).

• Availability:

  Immediate joiners preferred; 015 days notice period candidates will be prioritized.

Experience

• Prior experience in

  international voice support

  , customer service, or BPO is a plus.
• Ability to multitask, work under pressure, and thrive in a fast-paced logistics environment.
• Strong willingness to learn and grow within a customer-centric organization.

Benefits

• Competitive Salary:

  Attractive compensation aligned with industry standards.

• Health Insurance:

  Comprehensive health coverage for employees.

• Career Growth:

  Clear progression path in a growing organization.

• Work Culture:

  Supportive team environment with employee engagement initiatives.

How to Apply

updated resume

Subject line:

Only shortlisted candidates will be contacted. No phone calls, please. Applications will be reviewed on a rolling basis until the position is filled.

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SMH Corporation