IGT Solutions II Sr Manager/Manager - HR II Gurgaon

Position:

Location: Gurgaon

Employment type: Permanent

Job type: Full time

Profile Summary:

Manager/Sr Manager HR

Key Responsibilities:

International HR Operations & Knowledge Management:

• Gain deep understanding of geo-specific HR nuances to enable operational continuity
• Serve as an HR knowledge and data hub for international locations, primarily

  LATAM & EMEA

• Systematically review, structure and maintain talent data for institutional knowledge
• Standardize HR documentation, playbooks, and SOPs to enable scalability and effective knowledge transfer.
• Support leadership with risk mitigation and succession planning for HR roles across international markets.
• Partner with global HR stakeholders to ensure seamless handovers, continuity of operations, and consistent employee experience across regions.

Talent Retention & Workforce Continuity:

• Track and proactively flag people risks and trends across international markets using data, attrition signals, and engagement insights
• Deploy retention strategies using data insights and market intelligence.
• Closely monitor and analyze various attrition types and buckets with periodic reporting
• Identify risk areas, propose targeted interventions, and track outcomes

HR Analytics, Dashboards & Reporting:

• Own regional HR reporting and metrics for leadership reviews
• Drive engagement initiatives and track impact through dashboards and key metrics
• Provide data-driven insights on attrition, performance, manpower, and talent movement.
• Use predictive analytics to inform decisions and enhance long-term people strategies.

Qualification & Experience:

• Education: MBA/PGDM in Human Resources or related field.
• Experience: 10+ years of progressive HR experience
• Industry Preference: IT/ITES/technology-driven organizations
• Proven experience in partnering with international teams or multi-country workforce environments
• Demonstrated knowledge of HR best practices and HR operations preferably with international HR exposure

Key Enablers:

• Self-starter with the ability to operate independently in ambiguous environments
• Strong interpersonal skills to build trust and influence stakeholders across levels
• Solutions-oriented mindset with the ability to analyze information and respond quickly
• Comfortable navigating uncertainty and change while staying focused on priorities and execution
• Detail-oriented with a practical, structured approach to problem-solving

Please share your resume at Lipi.Jhingran@igtsolutions.com

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