FirstCry is hiring for *Catalogue Manager* at Pune location. A Catalogue Manager is responsible for overseeing the development, organisation, and maintenance of a company's product catalogue. This role ensures that product information is accurate, up-to-date, and effectively presented to customers. Heres a detailed job description for a Catalogue Manager: Job Summary: The Catalogue Manager is responsible for managing and optimising the companys product catalogue. This includes maintaining accurate product information, coordinating with various departments to ensure consistency, and leveraging data to enhance catalogue performance. The ideal candidate will possess strong organisation skills, attention to detail, and the ability to work cross-functionally. Key Responsibilities: - Catalogue Management: Develop, update, and manage the product catalogue to ensure all items are accurately represented. - Maintain product descriptions, specifications, pricing, and images in the catalogue. - Data Management: Oversee the collection, entry, and validation of product data from various sources. Analyze catalogue performance metrics and implement improvements based on data insights. Monitor and address data discrepancies and resolve issues promptly. - Cross-Functional Coordination: Collaborate with sourcing and merchandising teams to gather and update product information. Work with IT and e-commerce teams to ensure seamless integration of catalogue data with online platforms. - Content Creation and Optimization: Ensure product descriptions and marketing content are compelling and aligned with the company’s branding. Implement SEO best practices to enhance online visibility and search ability of catalogue items. - Quality Assurance: Conduct regular audits of the catalogue to identify and correct errors or inconsistencies. Implement quality control processes to maintain high standards of accuracy and completeness. Gather and incorporate feedback from users and stakeholders to improve catalogue usability. - Reporting and Analysis: Generate reports on catalogue performance, including productivity, sales trends, customer preferences, and inventory levels. Provide insights and recommendations for catalogue improvements based on analysis. - Monitor competitor catalogues and industry trends to ensure the company’s catalogue remains competitive. - Customer Experience: Ensure the catalogue enhances the customer experience by providing accurate and detailed product information. Address customer inquiries and feedback related to catalogue content. - Team Building & Monitoring Productivity - Assist in building a cohesive team by providing support and fostering a collaborative work environment.Monitor team productivity, identify areas for improvement, and implement strategies to enhance performance. - System Modifications & Enhancements - Collaborate with Product, Tech, and other departments to make necessary modifications and enhancements to catalog management systems. - False Inventory Control - Manage and rectify issues related to false inventory and analyse the reports to clean the high ageing inventory. - Structure & Strategy Planning of Categories - Develop and implement strategies for organizing and structuring product categories to optimize catalog navigation and user experience. Qualifications: - Yrs of Exp : 4+ Years - Education: Any Graduate / Post Graduate - Experience: Proven experience in catalogue management, product information management, or a similar role. Skills: - MS Excel: Proficiency in Excel for data analysis, reporting, and inventory management. Ability to analyze data and generate actionable insights. - Inventory Management: Experience in managing and controlling inventory to ensure accuracy and availability. - SEO Knowledge: Understanding of SEO best practices to optimize product listings and improve search visibility. - Product Knowledge: Deep understanding of the products in the catalog to ensure accurate representation and effective merchandising. - Customer Focus: Strong focus on enhancing the customer experience and addressing customer needs. - Project Management: Ability to manage projects from inception to completion, ensuring timely delivery and quality outcomes. - People Management: Experience in leading and managing teams to achieve productivity and performance goals. Strong leadership skills – should have preferably lead a team of atleast 5-6 team members - Strong organizational and project management skills. - Excellent attention to detail and accuracy. - Proficiency in catalogue management software and tools. - Strong communication and interpersonal skills. - Good Communication Skills: Excellent verbal and written communication skills to interact with team members, stakeholders, and vendors. - Problem Solving: Strong problem-solving skills to address and resolve issues effectively. Interested candidates can share their CV via mail - shruti.singh@firstcry.com

Responsibilities: Maintain customer relationships Maintain Key performance indicators Customer service Kids products assembly Billing Visual merchandising (display)

Delivery Boy Responsibilities: Distributing various packages to specified locations within a given time frame. Planning daily travel routes based on locations and time frames. Carefully loading and unloading all packages. Accepting and recording payment for delivered packages. Answering customers questions and responding to complaints in a professional manner. Promptly reporting any road accidents and traffic violations to the company. Delivery Boy Requirements: High school diploma or graduation. Valid driver's license. Own vehicle. Android Smartphone is required. Should be able to navigate google maps. Proven delivery experience is preferred. Sound knowledge of road safety regulations. Working knowledge of local roads and routes. Excellent time management skills. Minimum 25 deliveries. Rotational weekof

Hi Greetings from Firstcry.com ! Actively hiring Area Operations Manager for multiple locations - Nashik, Bhopal, Ernakulam, Vijaywada, Kolkata Job Description: Manage retail operations & sales for the stores Handling Multiple Stores. Analyze overall performance of the stores Develop business plans & sales strategy Monitor competition mapping Supervise key operations parameters like merchandise mix, base stock level, visual merchandise, training etc. Traveling included. Desired Profile: Experience into Multiple store handling Should have exp into Store Operation

Hi, Firstcry.com is actively hiring for Executive HR & Admin/ HRBP at Hyderabad (MALE Candidates only) Roles & Responsibilities • Manage end-to-end Employee life cycle of the contract staff. • Communicate organizational policies and processes and ensure they adhere. • Ability to work well in a fast-paced environment. • Capability to multitask and prioritize multiple demands. • Ability to create hiring plans and drive the team to execute the plan. • Strong experience in managing contractual workforce/Unions/Security/Housekeeping - specifically in larger volume. • Sound knowledge of labour laws Shop Act, CLRA, Factory Act etc. • Experience of MS Office; MS Excel/reports; HRIS systems. • Provide MIS support for Attrition analysis, conduct and analyze exit interview, observe trends, and highlight important aspects, prepare, and publish dashboards. • Good at problem-solving skills, critical thinking, and self-initiative. • Excellent written, verbal communication, interpersonal skills; high-quality document and report preparation • Monitoring House Keeping & Security. • Completing documentation, taking HR interviews and vendors management, and employees grievance. • Should have done MBA HR from a reputed University Must Required: Telugu language

Hi, Greetings from Firstcry.com! Immediate hiring for Executive Talent Acquisition at Pune Job Specifications: Responsible for end to end recruitment for both IT and Non-IT positions to fulfill the internal requirements of the company. Sourcing profiles through job portals and working on them effectively. Job designing, job posting and mass mailing of the jobs as well as taking care of short-listing the relevant profiles and processing them further for successful hiring. Day to day Coordination with the stakeholders regarding the given positions and the profile related queries. Understanding the needs of various stakeholders Well-trained in Consulting, Mapping, Head-hunting and core-Referencing. Providing a high-performance delivery as per the requirement of each and every stakeholder. Sourcing candidates through various modes of recruitment (job-positing,Job-portals, reference-pulling, head-hunting personal-resume collection). Scheduling and managing monthly recruitment drives. Managing the database, ,Candidate Trackers and MIS reports on daily and weekly basis. Interested candidates kindly share CV at ritu.agarwal@firstcry.com