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5 - 8 years
0 Lacs
Mumbai, Maharashtra, India
On-site
202501069 Mumbai, Maharashtra, India Full time Add to favourites Favourite View favourites Description Leading and coordinating the completion of Third-party assessment requests against WTW best practice and global standards and controls. Scheduling periodical re-assessment in line with standards and controls Agree scheduled checkpoints with the Third Party and WTW Service Owner on evidencing remediations and maintaining central repository, these are tracked through to closure. Providing comprehensive reporting across operational and security KPIs related to Third Party assurance activities and identifying gaps, risks and therefore mitigating actions and raise appropriate escalations for decision with Head of ICS Third Party Supplier Assurance. Providing risk-based assurance advice on all information security issues. Provide key information to leadership as input for prioritizing the future strategy for the organization Coordinate with the CISO Office and the Internal Audit function in order to coordinate the execution of internal and external audits and manage the delivery of the required remediation activities in a timely manner. Assisting and collaborating with Internal teams on Third Party security incidents investigation and response Assist in developing and continuously improve third party risk management frameworks and processes to help ensure that the information security controls outlined in the policies and standards are effectively applied by third party providers. Direct Span Indirect Span NA NA Degree in a relevant Business or Information Technology area 6 – 10 years
Posted 2 months ago
4 years
0 Lacs
Kanayannur, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-TDR Senior (OT Lead Analyst – L3) As part of our EY-cyber security team, who shall work as SME for OT/IOT security solutions. The opportunity We’re looking for Senior consultant with expertise in OT/IOT security solutions. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Acting as a member of the security operation centre with specific responsibility for the Operational Technology (OT) cyber securityProvide operational support for globally deployed enterprise deployment of OT network monitoring solution such as Nozomi, Claroty, Armis, DarkTrace, Azure Defender.Coordinates with operational team to assess the security of OT and Internet of Things (IoT) systems.Serves as the primary technical analyst and expert for the OT Network Monitoring service offering.Work directly with various organizational team(s) to help analyse OT & IoT network traffic patternsLeading and implementing improvements in cybersecurity threat monitoring, attack response methods, incident response plans and validation of physical security, IOT, and SCADA environmentsIn coordination with the Cyber Security team and other structures, be able to respond to the CSIRT and associated emergency preparedness proceduresAssist in the Development and improvement of the security incident response framework, including related standards and processes, and ensure effective implementationDevelop, conduct, and participate in Cyber Incident Response exercisesConfirm the rules and or configuration and policy settings that should apply on Security controls based on incidents and threat intelligence.Participate in OT security incident response through all phases.Conduct hunt for Indicators of Compromise (IOC) and APT Tactics, Techniques, and Procedures (TTP).Establish strong working relationships with manufacturing sites and related personnel to drive recommendations to improve the Cybersecurity posture. Skills And Attributes For Success Knowledge of a relevant OT Cyber Framework such as NIST 800-82 or ISA62443.Experience and expertise in control systems (ICS, SCADA, DCS, etc) and OT, IoT security – design, deployment and hardeningAbility to provide rapid and concise summaries of complex OT situationsIn-depth knowledge and understanding of how to handle and respond to OT security incidents as part of a specialised incident response teamStrong working knowledge and thorough understanding of Protective Monitoring, Vulnerability Monitoring, Threat Intelligence and Threat Hunting within OT dataKnowledge and understanding of a wide variety of security technologies and processesUp-to-date knowledge of current exploit techniques, vulnerability disclosures, data breach incidents, and security analysis techniques, combined with the understanding of the potential OT impact on the security postureWorking knowledge of cybersecurity policies and standards related to ICS/SCADA, OT/IoT Security solutions (e.g. Industrial IDS, Industrial Firewall etc)Knowledge and understanding of the OT world as related to different components such as HMI, PLC etc)Knowledge and understanding of tools used to protect industrial environmentUnderstanding of IT/OT/IoT communication protocols e.g., TCP/IP, UDP, DNP3, Modbus, IEC 61850, OPC, OPC UA, PROFINET, BLE, ZigbeeExperience supporting and troubleshooting industrial protocols such as OPC, Modbus TCP, HART, Foundation FieldbusUnderstand and be hands on, able to work with a wide range of Cyber Security related toolsets, SIEM, EDR/MDR, Vulnerability management, Microsoft and Linux operating systems, Firewalls, Networks, Deception tech, UEBA, IDS/IPS to name a fewAbility to work with minimal levels of supervision or oversight.Exposure to IOT/OT monitoring solutions (Claroty, Nozomi Networks, Armis, Azure Defender etc)Good knowledge and experience in Security Monitoring and Cyber Incident Response To qualify for the role, you must have B. Tech./ B.E/M.Tech/M.E with sound technical skillsStrong command on verbal and written English language.Demonstrate both technical acumen and critical thinking abilities.Strong interpersonal and presentation skills.8+ years’ overall experience in cyber security with minimum 4 years of Hands-on experience of operating/implementing OT/IOT Security solutions.Relevant certifications (Security +, CISSP, GCIA, GCIH, GMON, GICSP, GRID, GCCC etc) Ideally, you’ll also have People/Project management skills. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 2 months ago
4 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-TDR Senior (OT Lead Analyst – L3) As part of our EY-cyber security team, who shall work as SME for OT/IOT security solutions. The opportunity We’re looking for Senior consultant with expertise in OT/IOT security solutions. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Acting as a member of the security operation centre with specific responsibility for the Operational Technology (OT) cyber securityProvide operational support for globally deployed enterprise deployment of OT network monitoring solution such as Nozomi, Claroty, Armis, DarkTrace, Azure Defender.Coordinates with operational team to assess the security of OT and Internet of Things (IoT) systems.Serves as the primary technical analyst and expert for the OT Network Monitoring service offering.Work directly with various organizational team(s) to help analyse OT & IoT network traffic patternsLeading and implementing improvements in cybersecurity threat monitoring, attack response methods, incident response plans and validation of physical security, IOT, and SCADA environmentsIn coordination with the Cyber Security team and other structures, be able to respond to the CSIRT and associated emergency preparedness proceduresAssist in the Development and improvement of the security incident response framework, including related standards and processes, and ensure effective implementationDevelop, conduct, and participate in Cyber Incident Response exercisesConfirm the rules and or configuration and policy settings that should apply on Security controls based on incidents and threat intelligence.Participate in OT security incident response through all phases.Conduct hunt for Indicators of Compromise (IOC) and APT Tactics, Techniques, and Procedures (TTP).Establish strong working relationships with manufacturing sites and related personnel to drive recommendations to improve the Cybersecurity posture. Skills And Attributes For Success Knowledge of a relevant OT Cyber Framework such as NIST 800-82 or ISA62443.Experience and expertise in control systems (ICS, SCADA, DCS, etc) and OT, IoT security – design, deployment and hardeningAbility to provide rapid and concise summaries of complex OT situationsIn-depth knowledge and understanding of how to handle and respond to OT security incidents as part of a specialised incident response teamStrong working knowledge and thorough understanding of Protective Monitoring, Vulnerability Monitoring, Threat Intelligence and Threat Hunting within OT dataKnowledge and understanding of a wide variety of security technologies and processesUp-to-date knowledge of current exploit techniques, vulnerability disclosures, data breach incidents, and security analysis techniques, combined with the understanding of the potential OT impact on the security postureWorking knowledge of cybersecurity policies and standards related to ICS/SCADA, OT/IoT Security solutions (e.g. Industrial IDS, Industrial Firewall etc)Knowledge and understanding of the OT world as related to different components such as HMI, PLC etc)Knowledge and understanding of tools used to protect industrial environmentUnderstanding of IT/OT/IoT communication protocols e.g., TCP/IP, UDP, DNP3, Modbus, IEC 61850, OPC, OPC UA, PROFINET, BLE, ZigbeeExperience supporting and troubleshooting industrial protocols such as OPC, Modbus TCP, HART, Foundation FieldbusUnderstand and be hands on, able to work with a wide range of Cyber Security related toolsets, SIEM, EDR/MDR, Vulnerability management, Microsoft and Linux operating systems, Firewalls, Networks, Deception tech, UEBA, IDS/IPS to name a fewAbility to work with minimal levels of supervision or oversight.Exposure to IOT/OT monitoring solutions (Claroty, Nozomi Networks, Armis, Azure Defender etc)Good knowledge and experience in Security Monitoring and Cyber Incident Response To qualify for the role, you must have B. Tech./ B.E/M.Tech/M.E with sound technical skillsStrong command on verbal and written English language.Demonstrate both technical acumen and critical thinking abilities.Strong interpersonal and presentation skills.8+ years’ overall experience in cyber security with minimum 4 years of Hands-on experience of operating/implementing OT/IOT Security solutions.Relevant certifications (Security +, CISSP, GCIA, GCIH, GMON, GICSP, GRID, GCCC etc) Ideally, you’ll also have People/Project management skills. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 2 months ago
4 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Cyber Security-TDR Senior (OT Lead Analyst – L3) As part of our EY-cyber security team, who shall work as SME for OT/IOT security solutions. The opportunity We’re looking for Senior consultant with expertise in OT/IOT security solutions. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. Your Key Responsibilities Acting as a member of the security operation centre with specific responsibility for the Operational Technology (OT) cyber securityProvide operational support for globally deployed enterprise deployment of OT network monitoring solution such as Nozomi, Claroty, Armis, DarkTrace, Azure Defender.Coordinates with operational team to assess the security of OT and Internet of Things (IoT) systems.Serves as the primary technical analyst and expert for the OT Network Monitoring service offering.Work directly with various organizational team(s) to help analyse OT & IoT network traffic patternsLeading and implementing improvements in cybersecurity threat monitoring, attack response methods, incident response plans and validation of physical security, IOT, and SCADA environmentsIn coordination with the Cyber Security team and other structures, be able to respond to the CSIRT and associated emergency preparedness proceduresAssist in the Development and improvement of the security incident response framework, including related standards and processes, and ensure effective implementationDevelop, conduct, and participate in Cyber Incident Response exercisesConfirm the rules and or configuration and policy settings that should apply on Security controls based on incidents and threat intelligence.Participate in OT security incident response through all phases.Conduct hunt for Indicators of Compromise (IOC) and APT Tactics, Techniques, and Procedures (TTP).Establish strong working relationships with manufacturing sites and related personnel to drive recommendations to improve the Cybersecurity posture. Skills And Attributes For Success Knowledge of a relevant OT Cyber Framework such as NIST 800-82 or ISA62443.Experience and expertise in control systems (ICS, SCADA, DCS, etc) and OT, IoT security – design, deployment and hardeningAbility to provide rapid and concise summaries of complex OT situationsIn-depth knowledge and understanding of how to handle and respond to OT security incidents as part of a specialised incident response teamStrong working knowledge and thorough understanding of Protective Monitoring, Vulnerability Monitoring, Threat Intelligence and Threat Hunting within OT dataKnowledge and understanding of a wide variety of security technologies and processesUp-to-date knowledge of current exploit techniques, vulnerability disclosures, data breach incidents, and security analysis techniques, combined with the understanding of the potential OT impact on the security postureWorking knowledge of cybersecurity policies and standards related to ICS/SCADA, OT/IoT Security solutions (e.g. Industrial IDS, Industrial Firewall etc)Knowledge and understanding of the OT world as related to different components such as HMI, PLC etc)Knowledge and understanding of tools used to protect industrial environmentUnderstanding of IT/OT/IoT communication protocols e.g., TCP/IP, UDP, DNP3, Modbus, IEC 61850, OPC, OPC UA, PROFINET, BLE, ZigbeeExperience supporting and troubleshooting industrial protocols such as OPC, Modbus TCP, HART, Foundation FieldbusUnderstand and be hands on, able to work with a wide range of Cyber Security related toolsets, SIEM, EDR/MDR, Vulnerability management, Microsoft and Linux operating systems, Firewalls, Networks, Deception tech, UEBA, IDS/IPS to name a fewAbility to work with minimal levels of supervision or oversight.Exposure to IOT/OT monitoring solutions (Claroty, Nozomi Networks, Armis, Azure Defender etc)Good knowledge and experience in Security Monitoring and Cyber Incident Response To qualify for the role, you must have B. Tech./ B.E/M.Tech/M.E with sound technical skillsStrong command on verbal and written English language.Demonstrate both technical acumen and critical thinking abilities.Strong interpersonal and presentation skills.8+ years’ overall experience in cyber security with minimum 4 years of Hands-on experience of operating/implementing OT/IOT Security solutions.Relevant certifications (Security +, CISSP, GCIA, GCIH, GMON, GICSP, GRID, GCCC etc) Ideally, you’ll also have People/Project management skills. What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 2 months ago
5 - 8 years
0 Lacs
Pune, Maharashtra, India
On-site
Engineer - IT & OT (For Renewable sites -Solar & Wind )- Pune Summary Job Summary We are seeking a highly motivated and experienced IT-OT Engineer to join our ENGIE India team. The ideal candidate will possess a strong technical IT-OT background and be prepared for extensive site travels to support onsite issues during the implementation, commissioning, and post-commissioning operations of solar and wind power plants, while base location will be Pune, India. Main Objectives The IT-OT Engineer for Renewable Sites will play a pivotal role in bridging the gap between Information Technology (IT) and Operational Technology (OT) to enhance the efficiency, reliability, and security of renewable energy plant operations. This position involves designing, implementing, and maintaining integrated systems that support the seamless operation of renewable energy sites, including wind, solar power plants. The engineer will ensure robust data communication, real-time monitoring, and control systems, while adhering to industry standards and best practices. The ideal candidate will possess expertise in Supervisory Control and Data Acquisition (SCADA) systems, IT-OT integration, and strong networking skills. Additionally, strong technical background, excellent problem-solving abilities, and a commitment to advancing sustainable energy solutions are essential. Key Responsibilities: System Monitoring and Maintenance: Oversee and optimize the technical IT-OT operations of renewable energy production infrastructures (solar, wind, etc.), ensuring efficient operations. Monitor and manage the troubleshooting of any IT-OT issues happening on the solar and wind farms with central support and/or subcontractors. SCADA Systems Management: Ensure the proper follow-up on the maintenance plan for SCADA systems, including troubleshooting and managing issues related to cabling, optic fibre. Handle level 1 troubleshooting of the SCADA system and manage the troubleshooting of any OT issues at solar and wind sites. Cybersecurity Management: Work with management and CISO to implement cybersecurity and support IT/OT risk management Coordinate with the O&M department to ensure IT/OT systems properly support emergency response procedures. Coordinate with O&M for the procurement and inventory of spare parts for IT and SCADA systems. IT System Management: Provide level 1 proximity support on all IT-related issues, including user support for workstations, applications, networking and IT consumables. Manage the network configuration (switching, routing) and ensure the proper follow-up on the maintenance plan for industrial telecom systems. Responsible for the obsolescence follow-up process (including management and patching). Ensure the compliance of IT/OT-related contractors working on-site with ENGIE guidelines. Report any IT-OT related abnormalities, incidents, or process deviations spotted while monitoring the systems. Ensure that all IT/OT equipment (servers, control systems, SCADA, communication devices, etc.) complies with ENGIE and regulatory standards. Regularly interact with the O&M department to align IT/OT systems with broader ENGIE protocols and stay updated on the latest regulations. Provide hands-on management of Network devices and systems Manage support activities of external providers for the delivery of network services and project tasks Manage network systems to ensure compliance is maintained with cybersecurity policies Provide input into the risk management programme ensuring that Information Technology systems Disaster Recovery plans - include network services and other network elements. In the event of a cybersecurity incident perform tasks as directed by CISO Coordinate with technology and business groups to assess, implement, and monitor IT-related security risks/hazards Report security performance against established security metrics Technical Knowledge and Skills: Strong knowledge of Industrial Control Systems (ICS) including PLC, DCS, SCADA, HMI, and IPC, PPC. Familiarity with automation hardware and software, Windows Server and client architecture, and IT hardware for power plants. Understanding of OT networking, OT network components, communication protocols such as Modbus, OPC/UA, TCP/IP, Profinet, and OT server and storage components. Technical hands-on experience in networking , routing , switching. Experience in implementing cybersecurity tools for OT environments. Knowledge of industry standards like ISA/IEC 62443. Qualifications and Experience: Diploma/Degree in Computer Science, Industrial Engineering, Electrical Engineering, Mechanical Engineering, or equivalent hands-on experience managing a complex IT and/or OT system. 5-8 years of experience in IT/OT systems, preferably in the renewable energy sector. Strong knowledge of SCADA architecture is mandatory. Experience with SCADA systems, cybersecurity, and IT support. Willingness to travel extensively to various sites for onsite support . Strong problem-solving skills and the ability to work independently. Flexible mindset, able to work outside the comfort zone. Certifications CCNA, CompTIA Network+, Certified Automation Professional ( Desirable not mandatory) Preferably from Gujarat or Rajasthan native Behavioural Competencies Customer-focused with a commitment to delivering high-quality service. Ability to work independently, exercise sound judgment, and make decisions in a fast-paced environment. Adaptable to changing priorities and flexible to work outside regular hours when required to meet timelines. Work Environment & Physical Requirements Extensive travel to ENGIE projects sites across India region for technical issues, field visits, IT-OT implementation. Base location is Pune, India. Requires extended periods of concentration, technical hands-on work, and the ability to operate office equipment. Walking, bending, or physical activity may be required during site visits. Location and Reporting: Location: Pune, India ( extensive travel across the region to support sites . Stay at sites location during implementation, support till issues resolved) Reports to: Cyber Security & IT Infrastructure Manager Benefits Working with ENGIE offers a range of benefits designed to support professional growth, work-life balance, and overall well-being. ENGIE provides continuous training and development opportunities to help employees enhance their skills and advance their careers . Employees have the chance to work on large-scale, impactful projects in the energy sector, contributing to the global energy transition. ENGIE emphasizes a healthy work-life balance with flexible and hybrid working options. ENGIE offers a robust benefits package, including health insurance, OPD, dental, life and accidental death insurance, Preventive Health check-up for employee. ENGIE is committed to diversity and inclusion, fostering a workplace where everyone can thrive. The company prioritizes a safe working environment. Why Join ENGIE? As a IT-OT Engineer at ENGIE, you will play a pivotal role in safeguarding and improving the IT-OT landscape of a global leader in energy and sustainability, drive ENGIE’s mission to achieve a carbon-neutral world through innovative technology solutions. ENGIE is dedicated to the zero-carbon transition, empowering businesses and communities with cutting-edge solutions for energy efficiency and sustainability. Join us to contribute to a sustainable future and be part of a transformative journey towards a more efficient and eco-friendly world. Visit us www.engie.com and www.engieindia.com Business Unit: GBU Renewables Division: T&G AMEA - India Legal Entity: ENGIE Energy India Private Limited Professional Experience: Skilled ( >3 experience <15 years) Education Level: High School Diploma/GED/A Levels
Posted 2 months ago
0 - 1 years
0 - 0 Lacs
Ghuma, Ahmedabad, Gujarat
Work from Office
*Job description for a Customer Care Executive:* Job Title: Customer Care Executive (Export Division) * Reports to: Customer Care Manager * Department: Customer Service * Location: Bopal Ghuma *Job Summary:* We seek a highly skilled and customer-focused Customer Care Executive to join our team. You'll provide exceptional support to customers via phone, email, and chat, resolving issues and ensuring customer satisfaction *Key Responsibilities:* *Customer Interaction:* 1. Handle customer inquiries, complaints, and feedback via phone, email, and chat. 2. Provide accurate product/service information and resolve issues promptly. 3. Ensure timely resolution of customer complaints and escalate complex issues. *Problem-Solving:* 1. Troubleshoot and resolve customer issues efficiently. 2. Collaborate with internal teams (e.g., tech support, sales) to resolve complex issues. 3. Offer alternative solutions or compromises when necessary. *Communication:* 1. Maintain clear, concise, and professional communication. 2. Ensure active listening and empathy in customer interactions. 3. Document customer interactions and update records. *Quality and Performance:* 1. Meet or exceed customer satisfaction targets. 2. Achieve productivity and efficiency standards. 3. Participate in quality monitoring and improvement initiatives. *Additional Responsibilities:* 1. Stay up-to-date with product/service knowledge and industry trends. 2. Participate in training and development programs. 3. Collaborate with team members to achieve departmental goals. *Requirements:* *Essential:* 1. 1-2 years of customer service experience. 2. Excellent communication and interpersonal skills. 3. Ability to work in a fast-paced environment. 4. Strong problem-solving and analytical skills. 5. Basic computer literacy (e.g., CRM software, Microsoft Office). *Desirable:* 1. Customer service certifications (e.g., CCNA, ICS). 2. Experience in [industry/sector]. 3. Language proficiency (if applicable). *Skills:* 1. Active listening 2. Empathy and patience 3. Conflict resolution 4. Time management 5. Adaptability 6. Technical skills (e.g., CRM, helpdesk software) Work Hours: 9.30 to 6.30 Salary and Benefits: 26 + 1% Incentive (flat) Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹23,000.00 per month Benefits: Health insurance Leave encashment Life insurance Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Experience: Customer support: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person Speak with the employer +91 9106130336
Posted 2 months ago
0 years
0 - 0 Lacs
Gurugram, Haryana
Work from Office
Job Title: Purchase Executive – Automotive Electronics About the Role: We are seeking a detail-oriented and experienced Purchase Executive with a strong background in the automotive electronics industry . The ideal candidate will be responsible for managing the end-to-end procurement process for electronic components , ensuring timely availability, cost-effectiveness, and quality compliance in line with production and R&D requirements. Key Responsibilities: Source and procure electronic components (PCBs, ICs, sensors, microcontrollers, capacitors, resistors, connectors, etc.) specific to automotive electronics applications . Identify, evaluate, and develop relationships with domestic and international suppliers/vendors. Negotiate pricing, terms, and delivery schedules to meet cost targets and timelines. Coordinate with engineering, production, and quality teams to ensure component specifications and delivery requirements are met. Manage purchase orders, vendor follow-ups, and maintain optimal inventory levels using ERP/MRP systems. Track market trends, lead times, and component availability, particularly for high-demand or obsolete parts. Requirements: Bachelor’s degree in Electronics Engineering, Supply Chain Management, or related field. Strong knowledge of electronic components and their specifications . Excellent negotiation, communication, and analytical skills. Ability to work in a fast-paced, cross-functional environment. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Health insurance Leave encashment Paid time off Provident Fund Schedule: Day shift Work Location: In person
Posted 2 months ago
0.0 - 1.0 years
0 Lacs
Bengaluru, Karnataka
On-site
Eligibility criteria 1. Minimum tenure of 12 months in the IC level. 2. Employee should have managed a team of 7-10 people in last 1 year for minimum of 3-6 months as part of stretch role with no concerns of being a people manager. 3. Responsible for performance and development of a downstream team of at least 15 to 20 people in operations 4. Analytical ability with verbal and written business communication Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Seller Partner Services (SPS) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance.The team partners with worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. Key job responsibilities A Manager in Compliance Operations team typically manages a team of up to 20 people. The basic responsibilities include, but not limited to - Own business metrics and processes, aligned with business goals; establish processes for measuring, tracking, and driving continuous improvement of metrics Contributes to goal settings for direct team members in lines with process goals Responds to escalations/ analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams Tracks and reports key team metrics Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance Develop teams, SMEs/ICs by setting SMART goals and driving developmental plans. Provide regular coaching and feedback and help them grow on functional and leadership skills Participate in hiring people (both internal and external) A day in the life A Manager in Compliance Operations team typically manages a team of up to 20 people. The basic responsibilities include, but not limited to - Own business metrics and processes, aligned with business goals; establish processes for measuring, tracking, and driving continuous improvement of metrics Contributes to goal settings for direct team members in lines with process goals Responds to escalations/ analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams Tracks and reports key team metrics Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance Develop teams, SMEs/ICs by setting SMART goals and driving developmental plans. Provide regular coaching and feedback and help them grow on functional and leadership skills Participate in hiring people (both internal and external) 1. Qualifications: Graduate in any stream 2. Analytical ability and verbal and written business communication. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 2 months ago
0.0 years
0 Lacs
Rajasthan
On-site
1+ years of people management experience. Analytical and problem-solving skills with proficiency in data analysis Proficient in both written and verbal communication Proven track record of delivering results in fast-paced environments. Graduation in any stream Note : For more details on rekindle program, please visit - https://www.amazon.jobs/content/en/career-programs/rekindle Amazon is an E-commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being “the world’s most customer centric company.” Our customers are worldwide, and include not just consumers, but also our sellers and vendors (selling partners). World-class retail brands and individual sellers increase their sales and reach new customers by leveraging the power of the Amazon e-commerce platform. To meet our selling partners’ needs, our smart, diverse, customer-obsessed employees are constantly innovating and building on new ideas. The Seller Partner Services (SPS) organization exists to keep our customers and partners safe, protect associates, and ensure legal and regulatory compliance.The team partners with worldwide program teams to classify products and ensure Amazon’s product listings follow regulatory and legal compliance guidelines. Key job responsibilities A Manager in Compliance Operations team typically manages a team of up to 20 people. The basic responsibilities include, but not limited to - Own business metrics and processes, aligned with business goals; establish processes for measuring, tracking, and driving continuous improvement of metrics Contributes to goal settings for direct team members in lines with process goals Responds to escalations/ analyzes data; highlights trends and gaps, and prepares data for business meetings/reviews Analyze defects and develops programs that fix root causes and work with other support/tech/process excellence teams wherever required Build and scale process-related solutions that have metric impact through multiple projects and automation; drive adoption of solutions across teams Tracks and reports key team metrics Review SOPs, processes, and tools to ensure that proactive changes have a positive impact on process and team performance Develop teams, SMEs/ICs by setting SMART goals and driving developmental plans. Provide regular coaching and feedback and help them grow on functional and leadership skills Participate in hiring people (both internal and external) Analytical ability and verbal and written business communication. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 3 months ago
0.0 - 31.0 years
2 - 3 Lacs
Work From Home
Remote
READ THE JOB DESCRIPTION BEFORE APPLYING The Ideal Candidate Will Be Responsible For Overseeing All The Areas Of Operations Including Recruitment, Training , Business Operation, Management And Team Leading. Responsibilities : * Select , Recruit And Supervise Insurance Consultants / Point Of Sales Person / ARPs In All Areas Of The Business * Coordinate Orientation Of New Staffs And Ongoing Trianings. * Development Of Team By Ensuring Process Services. Qualification And Skills : Bachelor's Degree Or Equivalent * General Business Skills * Good Communication Skills * Distribution Building Remuneration / Salary Structure •As Per Industry Standards Handsome Salary [ Basic Salary + Allowances + PF + Medical Benefits + Incentives And Others ] Recruitment Process : 1. Candidates Will Have To Go Through 2 Rounds Of Interview . Interview Will Be Conducted Online Through Zoom Meeting Application. 2. Selected Candidates Will Have To Fill Up And Application Form For IC-38 Exam Which Will Be Conducted By Insurance Regulatory And Development Authority Of India ( IRDAI ) ( An Amount Of 585 Has To Be Paid By The Candidates For IRDA Examination ) 3. After Clearing IRDA Exam , The Candidates Will Be Working As An Insurance Consultant And Will Have To Complete A Training Period Of 1-3 Months Which Will Include Theory & Practical. 4. During The Training Period, Candidates Will Have To Sell Out 6 NOPs With An Annual Premium Of Min 40K Per NOP. 5. A Stipend Of 60k Will Be Paid According To Their Performance. ICs Will Be Promoted To The Designation Of Retail Partner Once They Complete The Training Criteria. "This Is An Official Management Work"
Posted 3 months ago
0.0 - 16.0 years
0 Lacs
Hazaribag, Jharkhand
On-site
WRD_Konar Irrigation Project , Hazaribag, Jharkhand, India Department DAILY ADMIN MANAGEMENT-SITE Job posted on Jul 11, 2025 Employment type REGULAR JOB DESCRIPTION SECTION I: BASIC INFORMATION ON THE ROLE Position Name Manager - Admin Function Human Resources Line of Business Project & Corporate Grade D2 Reporting to Functionally Administratively Project Site In charge Roles Reporting into No. of employees Role Description SECTION II: JOB SUMMARY The Admin Manager will oversee and coordinate the administrative functions of the organization, ensuring smooth and efficient operations. This role requires managing office processes, supervising support staff, maintaining facilities, and implementing administrative systems to meet organizational goals. SECTION III: DO – KEY ACTIVITIES AND RESPONSIBILITIES OF THE ROLE Perspective Responsibility Office Administration Manage daily office operations and procedures to ensure organizational efficiency. Oversee procurement and inventory of office supplies, equipment, and services. Maintain records and ensure compliance with organizational policies. Team Management Supervise and support administrative staff, including hiring, training, and performance management. Delegate tasks effectively and monitor the performance of team members. Facilities Management Oversee office maintenance, repairs, and safety protocols. Manage vendor relationships and service contracts for facilities. Ensure compliance with health, safety, and environmental regulations. Financial & Budgeting Responsibilities Develop and manage the administration department’s budget. Monitor expenses and optimize cost-efficiency in office operations. Create, review, and update administrative policies and procedures. Ensure compliance with local laws and organizational regulations. Drive initiatives to streamline administrative processes and enhance efficiency. Communication & Coordination Serve as the primary point of contact for internal and external stakeholders regarding administrative matters. Coordinate with other departments to support organizational needs and objectives. Plan and coordinate company events, meetings, and travel arrangements. Manage logistics for staff and business activities as required. SECTION IV: DELIVER – KEY OUTPUTS / RESULTS FROM THE ROLE Key Performance Indicators (KPI) What are the measurable indicators for the role? Measurable Deliverables Internal customer satisfaction by ICS survey Negative variance from budget Effective implementation of HR processes Attrition level at the site Zero defect MIS reports Training man days per employee SECTION V: DISPLAY – KNOWLEDGE & SKILLS In this section, please mention the qualification, technical skills and capabilities which are essential to execute the role. It may be a reflection of your own qualification and skills Qualification and technical skills required to execute the role. Please mention any functional knowledge. E.g. PhD in xyz Qualifications MBA - HR or equivalent Technical Skills Experience levels required to execute this role E.g. 2-4 yrs of experience as a salesman in abc market Specific Experience Over all Experience 10- 16 year’s experience in HRD Behavioral skills / competencies required for the role. E.g. Attention to detail Behavioral Skills Strong Interpersonal skills Communication & presentation skills Self driven and motivated Team orientation SECTION V: KEY INTERACTIONS Mention names of the roles which are not in your department with whom this role interacts Key Interaction – Internal Nature or purpose of interaction Project teams To understand the business requirements HR teams To exchange updates between site and Head Office Key Interaction – External Nature or purpose of interaction Vendors As per organization’s needs: Initiation of activities Commercials Review and closure
Posted 4 months ago
3.0 - 31.0 years
2 - 4 Lacs
Ameerpet, Hyderabad
On-site
Job Title: Laptop Chip Level Technician Key Responsibilities: Diagnose and troubleshoot motherboard and chip-level hardware issues. Perform soldering, desoldering, and replacement of components like ICs, capacitors, and resistors. Use diagnostic tools like oscilloscopes and multimeters for fault detection. Repair or replace faulty chips, processors, and other board-level components. Ensure proper functioning of repaired laptops through testing and quality checks. Maintain documentation of repairs and replacements.
Posted 6 months ago
0.0 - 3.0 years
0 Lacs
Guwahati, Assam
On-site
Introduction Know about us : Indigi Consulting and Solutions Pvt. Ltd (ICS)is a technology company focused on digital transformation with strategic consultancy and leading enterprise benchmarking and best practices, offering digital transformation including Enterprise Resource Planning (ERP),robotic process automation and enterprise cloud application implementation. ICS is the only SAP Partner company in entire Northeast India, providing SAP solutions for SAP S/4 HANA, which can be verified through SAP Partner finder portal. Key Points Country/Region: India City: Guwahati Category: S&D Required Education: UG and PG degree from recognized university. Required Skills: Communication, Team work, Client Handling Position Type: Full time / Regular Roles & Responsibilities Desired profile: Should have strong knowledge in IT Must have knowledge in ERP (SAP preferred) Good communication interpersonal and skill Job Location - Guwahati, Assam (Should be willing to relocate to Guwahati) Travelling is required for client meetings Must have PowerPoint/Excel/Word expertise. PowerPoint is exclusively required. Candidate without IT knowledge are not to be referred. Experience - 0 to 3 Years of Relevant experience. Education - UG and PG degree from recognized university. Preferred BBA or MBA with sales and marketing domain. Responsibilities and Duties on Job Role: Presales and Business Development activities for SAP solutions Need to communicate with client though telephonic/face to face visit for promoting SAP and it products. Generate lead through reference/LinkedIn/telephonic call etc. Required to provide demo to client through Power Point presentation about SAP and its latest innovations Actively establish client relationships at all stakeholder levels, characterized by mutual trust and respect. Schedule appointments meet prospective customers. Act as trusted advisor with regards to educational requirements throughout the entire SAP software lifecycle. In the Business Development role the candidate must define and execute market oriented solution strategies, in order to create business opportunities and increase revenue Identify, understand and define customer needs, objectives and business requirements, design a solution that can best meet the Clients requirements. (Adequate help from SAP functional consultant will be provided Communicate the business requirements to project/implementation team after completion of sale to ensure a smooth transition from presales to implementation stages Stay up to date with the latest SAP solutions as well as industry trends. Support other marketing activities, including presenting at events, developing reference customers, competitive
Posted 2 years ago
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