IAM Engineer

• Must have Bachelor's degree in Computer Science or related field (or equivalent degree and experience)

• 2+ years providing customer-facing technical support (Web based products or e-commerce preferred)

• Candidates with lesser experience will be considered for appropriate roles.

In order to be successful in this role, we need someone who has:

• Must have experience installing, implementing, or maintaining one (or more) of the following:

LDAP/ActiveDirectory

SSO (e.g. SAML, SiteMinder)

EmailInfrastructure

Web Services (consuming or providing) (SOAP, REST)

Data Extraction Technologies (e.g. JDBC, ODBC)

Network infrastructure

• Any bi-directional, automated integration between two systems

• Working knowledge of the components in a web applications stack

• Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)

• Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell

• Experience with relational databases (e.g. MySQL, Oracle)

• Experience administering: Linux/Unix OR Microsoft Server

• Excellent verbal and written communication skills

• Works well in a team environment

• Strong personal commitment to quality and customer service

• Ability to understand and communicate complex technical systems

• Proven ability to maintain a professional demeanour when handling complex customer & internal issues

• An understanding of ITSM, ITIL, or CMDB

Skills:

Preferred Skills

• Previous experience working with the platform (in particular Authentication/Email/Web Service/Import/Export configurations)

• Experience working with cloud based software like Microsoft Azure, Amazon Web Services, Google Cloud Platform, Okta