Human Resources Operations

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Job Responsibilities

• Facilitate the performance of key HR functions including pre-boarding, onboarding, time & attendance, and offboarding of employees
• Documentation of new joiners as per internal and statutory requirements
• Conduct HR induction and orientation for new joiners
• Conduct or acquire background checks and employment eligibility verification
• Prepare & issue Appointments, Confirmation, Promotions & other letters to employees as applicable
• Timekeeping and attendance management
• Employee database management
• Respond to basic inquiries about HR matters and processes
• Identify and escalate problems related to HR transactions
• Process the full & final settlement of exited employees by providing inputs to the Payroll team
• Ensure all exit formalities are completed by all concerned parties as per the laid down process
• Handle queries pertaining to verification of ex-employees
• Support with audits and quality reviews to ensure data accuracy at all times, creating a Right First Time
• culture and adherence to policy, procedures, SLA, and KPIs.
• Prepare, update & periodically publish HR MIS Reports facilitating effective decision making.
• Perform other duties as assigned

Required Skills, Experience & Qualification

• A full-time masters degree in Human Resource Management
• HR-related experience of around 5 to 9 years in a mid-sized ITES organization
• Excellent verbal and written communication skills
• Excellent interpersonal, negotiation, and conflict-resolution skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Ability to act with integrity, professionalism, and confidentiality
• Knowledge of employment legislation, regulations, HRM principles, and best practices
• Proficient with IT tools esp. Microsoft Office Suite (required) or related software
• Proficiency with or the ability to quickly learn Human Capital Management Systems