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5.0 - 10.0 years
10 - 13 Lacs
Bengaluru
Work from Office
Manage daily logistics and delivery operations to ensure all orders are delivered on Time. Optimize routing, shift planning, and loading efficiency for minimal delays. Collaborate with product and tech teams to enhance the operational dashboard, order tracking, and route optimization tools. Ensure top-tier delivery quality, product freshness, and zero-miss service. Proactively resolve delivery complaints and build feedback loops for continuous improvement. Design SLAs for delivery performance, including contingency plans for delays, no-shows, or weather disruptions. Integrate customer feedback into the last-mile loop to improve service ratings and retention. Use data tools (Excel, Google Sheets) For Presentation of data Identify process bottlenecks and propose actionable solutions backed by data trends. Forecast operational needs in line with business growth, seasonality, and customer behavior. Much concentration on Quality, On Time Delivery and accuracy of the products ordered. Preferred candidate profile Having 5+years of experience in Retail (FMCG) Last Mile Operation Handled multiple stores operations
Posted 2 months ago
3.0 - 8.0 years
3 - 6 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
As Blinkit expands its delivery team, were looking for enthusiastic individuals dedicated to elevating our delivery service. If you have excellent problem-solving abilities, strong communication skills, and experience in managing teams, along with a flair for analytical thinking, we want to hear from you. Join us to help enhance and grow our delivery network, ensuring exceptional service for our customers. What you will do- Assist in overseeing daily operations of the express store, ensuring smooth functioning and high standards of service. Help manage and train store staff, handle scheduling and rostering, and ensure effective team performance. Oversee inventory levels and ensure accurate record-keeping to maintain optimal stock levels. Address customer inquiries and issues, and ensure a positive shopping experience by maintaining high service standards. Implement and monitor store processes to improve eciency, optimize workflows, and enhance overall store performance. Requirements- Minimum qualification - Graduation 1-3 years of experience (preferably in e-commerce, Logistics or supply-chain Management) Strong analytical and problem-solving skills. Excellent communication and negotiation abilities. Leadership and team management experience. Preferred candidate profile
Posted 2 months ago
4.0 - 9.0 years
4 - 6 Lacs
Nashik, Aurangabad
Work from Office
Role & Responsibilities: Ensures end to end smooth running of station operations for the assigned area/cluster. Ensures all the operational SOPs are followed, and timely audit is conducted. Monitors Zero Breach across Region in terms of shipments closures within defined TAT. Monitors zero missing shipments in terms of Value & Numbers and ensures zero fake updates in the software Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promise Delivery Date) Responsible for operational budgets (amount allotted to run the DC), cash management (petty cash, OPEX) and fleet management Suggests various models for new pin code expansion of new location / cities across cluster and scouts for facilities for the new DCs Acts as a people manager and coordinates with HR for FEs salaries, other issues & grievances. Takes care of new initiatives like involving 3rd party for the distribution of shipments wherever there are a smaller number of packages Monitors security parameters across region and ensures no unlawful activity occurs Person Specifications- Skillsets/Education: Functional Skills Operations Management, Data Analysis, Stakeholder Management Experience - Relevant experience in Logistics/ Manufacturing industry. Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior management. *Should be open for extensive travel.
Posted 2 months ago
2.0 - 7.0 years
4 - 6 Lacs
Bhiwandi, Kalyan, Mumbai (All Areas)
Work from Office
Role & responsibilities Accountable for all Hub Operations and seek intervention from superior as appropriate. Achieving Cost per Shipment. Maintain the cost of operations as per budget. Achieve Zero lost shipment, shrinkage within hub and enroute. Proper planning and coordination with the support team for recovery if any. Achieve productivity of Van/Bike as per budget. 100% Compliance of KPI. Continuous Process Improvement and Adherence of Quality Standards at all times. Ensuring Customers are delighted at all times. Ensuring stock accuracy is maintained at all Hub assigned to him. Promptly and effectively manage customer escalations. Ensuring employee engagement initiatives are implemented. Ensure 100% ZTP (Zero Tolerance Policy). Filling Gaps in employee headcount within turnaround time. Hub Performance reporting. Ensure commercial and statutory compliances are met along with the support of teams. Team Management, Training and Development of Hub team. Achieving Maximum Productivity of manpower. Managing environmental bodies and statutory compliances. Continuously improve in reducing Error rate in Operations Management. Maintain high quality hygiene and safety for Facility & People.
Posted 2 months ago
5.0 - 10.0 years
6 - 15 Lacs
Ahmedabad
Remote
Lead architecture & development of custom HubSpot solutions across hubs; create modules, templates, APIs, workflows, and integrations; enhance UX, automation & data integrity; support digital campaigns; ensure best practices and platform updates. Required Candidate profile Senior HubSpot Developer with 5+ yrs in CMS, workflows,API integrations & custom-coded solutions.Skilled in HubL, HTML, CSS,JavaScript. Strong in automation, scalable builds & cross-team collaboration
Posted 2 months ago
6.0 - 10.0 years
20 - 27 Lacs
Chennai
Work from Office
Digital Operations Specialist, HubSpot Admin with strong data skills Are you passionate about data accuracy, segmentation, and governance? Are you a HubSpot reporting wizard who knows exactly how to create the right lists to support Marketing teams with delivering the right message to the right person? If you're a HubSpot wizard with a flair for analytics, reporting, and data visualizations, this role could be the perfect opportunity. Join our newly established Marketing Delivery Centre based in Chennai, India. You’ll report to the Head of Marketing Delivery Centre and are part of the Brand, Marketing and External relations team. Your new role As our Analytics Specialist, you’ll be the go-to expert for ensuring the health, integrity, and effectiveness of our HubSpot database. You’ll be working on data governance, segmentation, and list uploads as well as the CRM sync while supporting Digital Operations Specialists and Marketing Managers in delivering high-impact campaigns. Your key tasks and responsibilities will be: Be responsible for HubSpot data health and enforce data governance standards. Monitor key integrations, most importantly MS Dynamics. Extract, clean, and organise data to build targeted lists for e-mail campaigns, nurture workflows, advertising, and CRM enrichment. Manage list uploads and lead handover and sync between Marketing and Sales systems. Leverage HubSpot and to create actionable reports and dashboards. Report on leads and engagement for stakeholders across the organisation. Work with Marketing and Operations to understand the performance of our assets across channels. Take responsibility for overall HubSpot admin: Access rights, naming conventions, overview of automation. Qualification From the moment you join Ramboll, we will support your personal and professional development so that you grow with the company. For this role, we believe a good starting point is: Proven expertise in HubSpot Marketing and Operations Hub, including reporting, segmentation, and database management. High proficiency in Excel and data visualization tools like Power BI. Familiarity with API integrations, CRM systems preferably MS Dynamics, and data synchronization processes. HubSpot certifications, particularly in Reporting and Operations, are a strong advantage. Detail-oriented with a passion for data accuracy and quality. Analytical mindset with the ability to extract insights and solve complex problems. Basic understanding of HTML and CSS as well as SQL skills are not a requirement but certainly are an advantage. Strong communication and collaboration skills, with experience working across global teams. Highly organized and capable of managing multiple projects and deadlines. Additional Information Being detail oriented and proactive is important. You are a good collaborator and positively engage with colleagues across a global organisation and you are good at structuring your work and managing time and tasks Welcome to our Support Organization In Ramboll’s Support Organization we take pride in keeping Ramboll running smoothly, enabling bright minds throughout the organization to focus on their areas of expertise as we tie together all parts of the business. We provide support within areas like Finance, HR, IT, Legal, Communication, Facility Management and more, coordinating efforts and securing common ground for the development and servicing of clients and markets. Ramboll Founded in Denmark, Ramboll is a foundation-owned people company. We have more than 18,000 experts working across our global operations in 35 countries. Our experts are leaders in their fields, developing and delivering innovative solutions in diverse markets including Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting. We invite you to contribute to a more sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow. Ramboll in India Ramboll has more than 1,000 experts working across five offices in India applying their passion to deliver innovative solutions in markets as diverse as Buildings, Transport, Planning & Urban Design, Water, Environment & Health and Energy. Founded in Denmark, Ramboll is a people company. We invite you to contribute to a sustainable future working in an open, collaborative and empowering culture. How to apply Apply online. Attach your CV, cover letter and relevant documents showcasing why you are the right fit for the role, and when you are available to start. We look forward to receiving your application.
Posted 2 months ago
2.0 - 7.0 years
2 - 4 Lacs
Mangaluru, Nellore, Thiruvananthapuram
Work from Office
Role & responsibilities Supervise and mentor a team of associates, promoting a positive work environment. Conduct regular training sessions to enhance team performance and ensure compliance with standards. Coordinate daily operations, including inventory management, order processing, and product storage. Monitor key performance indicators (KPIs) to ensure efficiency and quality. Oversee stock levels, manage replenishment processes, and conduct inventory audits. Implement best practices for inventory accuracy and loss prevention. Identify areas for process improvement and collaborate with management on strategies. Ensure timely and accurate order fulfillment to meet customer expectations. Address customer inquiries and resolve issues related to orders and delivery. Ensure compliance with health and safety regulations, maintaining a clean work environment. Conduct safety training and enforce safety protocols among team members.
Posted 2 months ago
5.0 - 10.0 years
20 - 35 Lacs
Mumbai
Work from Office
Role & responsibilities Manage daily operations of last mile delivery hubs across multiple cities, ensuring efficient use of resources and meeting customer expectations. Oversee logistics operations, including route planning, scheduling, and tracking to ensure timely delivery of packages. Develop and implement strategies to optimize operational efficiency, reduce costs, and improve customer satisfaction. Collaborate with cross-functional teams to resolve issues related to inventory management, supply chain disruptions, or other operational challenges. Analyze data to identify trends and areas for improvement in hub operations. Preferred candidate profile 5-10 years of experience in 3PL logistics operations or similar industry. Strong understanding of cluster operations, delivery operations, hub operations, last mile delivery, logistics operations, operations planning & strategy. Proven track record of managing large-scale logistics networks with multiple stakeholders (customers). Excellent communication skills with ability to work effectively with diverse teams.
Posted 2 months ago
2.0 - 3.0 years
1 - 3 Lacs
Bengaluru
Work from Office
KEY RESPONSIBILITIES Roster Planning & execution for delivery executives based on the order trend at the hub. Monitor the delivery executives' performance, identify low performers & help them to improve their performance through PIP. Planning and executing timely dispatches of shipments based on geographical/cluster knowledge. Facilitate new hire onboarding, including conducting orientations and training sessions. Build and maintain relationships with staffing agencies, job boards, and other recruitment sources. Provide real-time support to delivery executives to maintain the best customer experience. BASIC QUALIFICATIONS 2+ years of experiences in logistics industry. Strong management skills & Local geography knowledge. Strong knowledge of last-mile delivery operations, including delivery executive and driver roles. Excellent communication and interpersonal skills.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Kasargode, Manjeshwar
Work from Office
Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Kannur
Work from Office
Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Wayanad
Work from Office
Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Kozhikode
Work from Office
Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.
Posted 2 months ago
4.0 - 8.0 years
3 - 6 Lacs
Patiala
Work from Office
Roles and Responsibilities Manage daily operations of the sub-zonal hub, ensuring efficient last mile delivery. Oversee route planning, cluster operations, and logistics management to meet customer expectations. Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction. Collaborate with cross-functional teams to resolve issues related to 3PL (third-party logistics) services. Ensure compliance with company policies, procedures, and regulatory requirements.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Idukki
Work from Office
Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Kottayam
Work from Office
Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Pathanamthitta
Work from Office
Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Thiruvananthapuram
Work from Office
Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Kollam
Work from Office
Job Summary We are looking for a dynamic and responsible Hub Assistant who can efficiently manage daily sorting operations while also handling basic team leader responsibilities. This hybrid role is ideal for candidates who are hands-on with logistics processes and ready to step up as a team coordinator within the hub. Key Responsibilities Sorting & Operations: Receive, scan, and sort parcels based on pincode and route. Ensure accurate tagging, packaging, and placement of shipments. Assist in loading/unloading vehicles and organizing shipments for delivery. Follow standard operating procedures (SOPs) to ensure smooth operations. Freshers with strong leadership and operational skills may also apply.
Posted 2 months ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Bengaluru, Delhi / NCR
Work from Office
Daily Operations Management Team Supervision Route and Network Planning Client Coordination and Satisfaction Vendor & Fleet Management Compliance Inventory& Hub Control. MIS Reporting Cost and Budget Control Training and Development
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Ensure timely delivery within designated area * Maintain vehicle cleanliness & safety standards * Follow established delivery routes & procedures * Load/unload packages safely & efficiently
Posted 2 months ago
0.0 - 2.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Responsibilities: * Ensure timely delivery within designated area * Maintain vehicle cleanliness & safety standards * Follow established delivery routes & procedures * Load/unload packages safely & efficiently
Posted 2 months ago
1.0 - 2.0 years
2 - 2 Lacs
Nagpur, Jalkot, Butibori
Work from Office
Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Prepare and share Day End reports & Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & process. Track undelivered shipment in ERP and call customer to identify reasons for non-delivery. Track wish masters performance at a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company's goal. Preferred candidate profile Competencies Behaviors, Attitude, Knowledge and Skill desired for the role. Comprehension & Analytical Skills. Customer Orientation & Focus Interpersonal and Interpersonal Communication Capability. Team Building Capability Flexibility & Adaptability Situation Handling and Crisis Management Capability Time Management Capability & Stress Management Coaching Skills Understanding team members capability and adjusting leadership styles. Positive Attitude and Assertiveness with Emotionally Intelligence Managing Disciplinary Process Planning, Organizing and Execution Capability Please share your resumes @ishtiyaque.ansari@flipkart.com, @nileshr.vc@flipkart.com
Posted 2 months ago
5.0 - 10.0 years
10 - 20 Lacs
Mangaluru, Medchal
Work from Office
Role & Responsibilities: Planning, Executing & Monitoring end to end first mile and middle mile operations. To implement and develop the SOPs and is a part of audit /continuous improvement team to find gaps and provide solutions. Work with Engineering/SNOP team on capacity planning. Perform ongoing analysis to improve facility metrics, service levels and productivity. Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity. Review infrastructure and asset requirements based on load projections and network changes. Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity. Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls). Liaise with Customer support teams to resolve client specific escalations and issues. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor
Posted 2 months ago
10.0 - 17.0 years
25 - 40 Lacs
Mumbai, Maharashtra, India
On-site
Purpose of the job: DGM, Operations Head Service centres We are seeking an experienced and hands-on Operations Head to lead and scale our nationwide network of third-party service centers. The role demands a strategic thinker with operational rigor who can streamline workflows, optimize service performance, build SOPs, and drive service level excellence. The ideal candidate will lead a team of on-roll and off-roll employees and act as the owner of the entire service center operations value chainfrom inbound material movement to final customer delivery. Roles & Responsibilities: Build and implement SOPs, KPIs, and SLAs across all service centers. Lead the expansion from 12 to 20 centers, ensuring smooth onboarding and standardization of services. Act as the central authority for all third-party service center contracts, compliance, and service audits. Lead a team of central planners and order coordinators for daily material movement and service planning. Coordinate with local service center staff to ensure operational alignment and on-ground issue resolution. Ensure zero downtime and maximum throughput at centers by proactively managing loading/unloading, slitting, cutting, and dispatching processes. Drive process standardization, layout efficiency, material flow, and cycle time reduction across service centers. Liaise with third-party inspection agency (SGS) to ensure quality checks, resolution of NCRs, and compliance to customer specs. Conduct periodic service audits and implement corrective actions. Collaborate closely with Sales, Procurement, Logistics, and Customer Service teams to enable seamless order fulfillment. Manage and govern third-party service providers with clear metrics and periodic performance reviews. Act as escalation point for major operational issues affecting customer experience. Key Performance Indicators (KPIs) TAT (Turnaround Time) per order On-Time, In-Full (OTIF) deliveries Service center uptime and productivity Complaints % and resolution TAT Vendor SLA adherence Operations cost per ton Who can apply: 1015 years of experience in managing warehouses, logistics operations, or central operations (preferred: b2b experience) Proven ability to manage third-party operations with high service intensity Proven experience in setting up and managing systems and processes in a multi-location environment. Strong knowledge of quality assurance, inventory management, and logistics. Ability to learn the nuances of steel industry, of coil processing (slitting, cutting, packaging) Hands-on approach with strategic execution ability Data-driven mindset with familiarity in ERP or SCM systems Excellent leadership, problem-solving, negotiation, communication, and team management skills Willingness to travel frequently across India Flexibility in switching from strategic to tactical and operational levels of thinking and working, specifically in strategy deployment Must have tolerance for a complex, ever-changing and dynamic work environment Ability to demonstrate good decision making in ambiguous circumstances
Posted 2 months ago
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