HRO : International HR Operations : Max 9 LPA : Apply Now

Hi,

International HR Service

Specialist

Please go through the JD and Apply. We shall call back the relevant profiles.

Key Skills:

1. Minimum 5 years of experience in HR Operations / Shared Services experience supporting international geographies.
2. Hands-on experience in Workday or ServiceNow or similar ticketing tools.
3. Strong understanding of HR processes, compliance, and documentation standards.
4. Any Graduates.

Roles and Responsibilities:

Employee Lifecycle Management

• Administer and close probation processes for new hires, ensuring timely actions in Workday.
• Assign missing pay-groups for employees in Workday, ensuring accurate payroll alignment.
• Maintain and update employee contract notifications in Workday.
• Extend fixed-term contracts in line with policy and compliance requirements.

Letters & Documentation

• Generate, review, and deliver job change letters in Workday.
• Proofread letters and run error reports to ensure accuracy before sending to employees.
• Create and manage compensation change letters for employees.
• Support generation of employee visa letters and reference letters upon request.

Compensation & Benefits Processing

• Review and process shift allowance and on-call allowance requests in compliance with local policies.
• Audit monthly data related to time off, including negative and positive leave balances.
• Review employee time off requests and manage over-utilized time off processes.

Employee Support & Query Resolution

• Act as the first point of contact for employees, triaging and resolving HR queries via ServiceNow.
• Review and process short-term leave certification forms for specific geographies.
• Ensure employee queries are resolved with a focus on employee experience and service excellence.

Quality, Compliance & Audits

• Conduct regular audits of HR data in Workday to ensure compliance and accuracy.
• Maintain a strong compliance mindset while handling employee records and sensitive information.
• Provide timely reports and insights to HR leadership as needed.