HR Service Delivery Senior Analyst

 About The Role  

Skill required: Employee Service - HR Delivery - HR Service Delivery

Designation: HR Service Delivery Senior Analyst

Qualifications:Any Graduation

Years of Experience:5 to 8 years
What would you do? We are seeking a dedicated Absence Management A to join our team. In this role, you will support employees in North America by helping them understand the organization s leave policies, including state-specific regulations. You will collaborate with disability vendors and other support teams to ensure a seamless experience for our employees. Additionally, you will liaise with Employee Relations and other core HR teams to enhance the overall employee experience. A key aspect of this role is to manage accommodation requests effectively.You will be a part of the Human Resources Shared Services (HRSS) team that supports lateral recruitment of Accentures Operations entity and will be responsible for building the strategy towards fulfilment of demands and exercising thought leadership in improving the overall delivery efficiency of HRSS services to its clients. This team is accountable for delivery of talent across regions in partnership with regional recruitment teams.Process and strategy of providing and managing human resources services and information to employees within an organization. This encompasses various aspects, including employee support, benefits administration, onboarding, payroll, and other HR related functions.
What are we looking for? Provide guidance and support to employees throughout the leave application and return-to-work processes, ensuring the best employee experience.Oversee the end-to-end process of leave requests in compliance with US/Canadian laws.Interact regularly with peers and escalate updates to clients and managers.Ensure accurate and timely documentation, tracking, and reporting of leave data.Stay updated on relevant employment laws and regulations related to leave management in US/Canada.Collaborate with payroll, benefits, HR, and business leads to ensure accurate and compliant processing of leave.Manage stakeholder relationships effectively.Address sensitive situations requiring leave options and assist employees in resolving their cases.Facilitate a smooth return-to-work process for employees upon the end of their leave.Work alongside HR, managers, and business leads upon an employee s start or return from leave.Utilize ServiceNow and Workday tools for end-to-end processing of leave requests, ensuring accuracy and efficiency.Proactively address issues related to leave that may impact employees and ensure proper communication occurs.Track daily actions, monitor case progress, prioritize tasks by leve

Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shiftsOther Requirements:Work timings:US hours Central Time Zone Hybrid Work-from-OfficeWork from Base location - Bangalore
 Qualification Any Graduation