HR Operations - Zoho Support

Job Summary

We are looking for a proactive and detail-oriented HR Operations & Systems Executive to manage our HR backend systems—primarily Zoho People and Zoho Payroll. The ideal candidate will be responsible for maintaining real-time employee records, ensuring smooth HR operations, and supporting our workforce through timely issue resolution and data-driven insights.

Key ResponsibilitiesHR Operations & System Maintenance

• Own and manage the Zoho HR system backend for employee records, documentation, and transactions.
• Ensure accurate and timely recording of employee lifecycle events such as onboarding, transfers, promotions, and exits.
• Conduct regular audits to maintain data hygiene and ensure compliance with internal policies and statutory norms.
• Assist the HR team with policy implementation, document creation, and employee engagement initiatives.

Employee Support & Issue Resolution

• Provide first-line support for Zoho-related issues encountered by employees (mobile and web).
• Organize training or onboarding sessions to improve user adoption and system literacy.
• Track and analyze recurring user issues; collaborate with internal teams to improve workflows and system configurations.

Excel & Data Analysis

• Create HR dashboards, reports, and reconciliation sheets using advanced Excel tools (Pivot Tables, VLOOKUP, etc.).
• Analyze HR metrics related to attendance, leaves, headcount, attrition, and payroll.
• Support audits and compliance efforts using system-generated data and Excel outputs.

Key Skills & Attributes

• Hands-on experience with Zoho People and Zoho Payroll (implementation/support).
• Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, Charts, Data Validation).
• Exceptional attention to detail with a structured approach to data and backend systems.
• Excellent communication and interpersonal skills with a service-first mindset.
• Ability to multitask and thrive in a fast-paced, evolving environment.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience supporting HR technology systems or managing HR data.
• Knowledge of statutory compliance and HR best practices.

Job Types: Full-time, Permanent

Pay: From ₹200,000.00 per year

Benefits:

• Cell phone reimbursement
• Provident Fund

Schedule:

• Day shift

Ability to commute/relocate:

• Oshiwara, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have handon experience working on Zoho HRMS?
• Are you comfortable working for 6 days?

Work Location: In person