HR Operations & Onboarding Administrator

Job Title: : Onboarding & HR Operations Administrator

Location:

About Us

Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Summary

We are seeking a detail-oriented and proactive professional to manage and support end-to-end onboarding and HR operational activities. This role is pivotal in ensuring a seamless experience for new joiners, maintaining accurate documentation, and supporting induction and compliance processes. The ideal candidate will have strong organizational skills, excellent communication abilities, and a customer-centric approach.

Key Responsibilities

• Manage the end-to-end onboarding process for new hires, ensuring a smooth and engaging experience.

• Maintain and update onboarding trackers with accurate and timely information.

• Coordinate with hiring managers, HR team, and candidates to schedule and conduct induction sessions.

• Collect, verify, and organize onboarding documents; follow up on pending items.

• Upload documents to shared folders and conduct periodic internal audits for compliance.

• Accurately capture data from Capco forms into the ELTD system.

• Prepare onboarding kits, offer letters, and HR letters as per standard formats.

• Initiate guest pass requests and ensure access readiness for new joiners.

• Send welcome emails and confirm joining details with candidates.

• Address and resolve employee queries related to onboarding and HR policies.

• Collaborate with cross-functional teams to continuously improve onboarding processes.

Qualifications & Skills

• Bachelor s degree in human resources , Business Administration, or related field.

• 1 4 years of experience in HR operations, onboarding coordination, or related roles.

• Proficiency in Microsoft Excel (including formulas, pivot tables, and reporting), Word, and Outlook.

• Strong verbal and written communication skills.

• Excellent organizational skills with high attention to detail.

• Ability to manage multiple tasks and meet deadlines.

• Experience conducting induction programs and handling confidential information with discretion.

• Proactive attitude and problem-solving mindset; team player.