HR Operations Coordinator (NAMER time zone)

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.Join us to transform the way the world works.Location : Bengaluru [remote]This role is aligned to working hours for the NAMER time zone (10:00 PM to 06:00 AM IST)At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is remote, meaning it will be performed from the designated home work location upon time of hire, and any changes to this home work location requires a review of remote status and approval.We are looking for a HR Operations Analyst to support our team in providing multiple services within the Hire to Retire lifecycle. You will serve as the first HR contact to manage day-to-day queries on HR policies and programs and provide support and coordination for established processes. Join us in changing the way the world works! Responsibilities: 

• Execute Tier 1 rhythm of the business HR Operations tasks 
• Provide top notch HR support for LinkedIn’s employee base by answering their basic HR questions  
• Meet established quality and resolution times for all assigned support  
• Manage data with unwavering accuracy and attention to detail 
• Proactively identify trends in support inquiries and provide recommendations for solutions 
• Recognize when to escalate issues and follow applicable escalation and bug tracking protocols 
• Ensure LinkedIn remains compliant with all relevant federal, state and local legal requirements 
• Help drive and mature the HR Operations employee self-service strategy by working with knowledge coach on updating / creating knowledge articles  
• Understand how to follow and promote adherence to processes and policies 
  

Qualifications

Basic Qualifications: 

• 3+ year of HR operations or similar business experience 
  

Preferred Qualifications: 

• Understanding of HRMS, ATS, Workflow management tool & hire to retire processes 
• Experience of working HR Shared services environment 
• Ability to identify process gaps/. Improvement opportunities  
• Knowledge & experience using Microsoft SharePoint 
• Basic knowledge of Excel formulas & functionalities 
• Good communication, interpersonal skills 
• Good problem solving and customer service skills 
  

Suggested skills: 

• Attention to detail 
• Customer Service 
• Communication 
• Problem Solving 
• Knowledge Management 
  

Additional Information

India Disability Policy

LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. For more information on our equal opportunity policy, please visit https://legal.linkedin.com/content/dam/legal/Policy_India_EqualOppPWD_9-12-2023.pdf

Global Data Privacy Notice for Job Candidates

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.